Healthwise
by Healthwise (now part of WebMD Ignite)
· Based in United States →
— Empowering Decisions. Igniting Action.
Subscription-based licensing for enterprise clients (hospitals, health plans, emr vendors).
Regulatory Status Disclosed
Overview
Healthwise, now part of WebMD Ignite, provides evidence-based health education content and patient engagement solutions. This medical AI tool is designed for a broad range of healthcare organizations, including health systems, hospitals, health plans, and care management companies. It aims to support clinical leaders, IT leaders, and finance/C-suite leaders within these settings.
- What it does: Healthwise offers a library of clinically reviewed articles, images, interactive tools, and videos covering thousands of health topics. The content is designed to be easily understood and actionable for patients.
- How it fits a clinical or practice workflow: The solutions integrate with existing workflows, including Electronic Health Records (EHRs) like Epic, Oracle/Cerner, and Meditech, as well as Customer Relationship Management (CRM) systems and care management platforms. This allows for the delivery of personalized education at the point of care, through patient portals, SMS/text, email, and print. It also supports discharge education and ongoing patient support.
- Notable capabilities: Healthwise content is developed to rigorous standards for accuracy and accessibility, and includes multilingual support. The platform leverages AI to personalize patient materials and campaigns, aiming to improve education and engagement. It also offers interactive AI-powered assistants to guide patients through content. Features include personalized education based on patient profiles, streamlined history review to avoid redundancy, and customization options for specific patient needs.
Reviewed by Pouyan Golshani, MD — Interventional Radiologist
Key Features
- Extensive, evidence-based health content library (25,000+ pieces, 8,000+ topics)
- Multimedia content (videos, illustrations, interactive tools, articles)
- Interactive AI-powered assistants (HealthInteractive)
- Symptom Checker
- Decision Aids/Shared Decision-Making Tools
- EMR/EHR Integration (Epic, Oracle/Cerner, Meditech, Allscripts, FHIR)
- CRM Integration (Salesforce)
- Patient engagement tracking & analytics
- Customizable content branding
- Direct to Patient Automated Education (SMS/text capabilities)
Use Cases
- Enhance patient education and engagement for health systems and plans
- Improve care continuity and outcomes for clinical leaders
- Drive patient acquisition and brand visibility for marketing leaders
- Support population health initiatives and care management programs
- Streamline clinical workflows and support regulatory requirements
- Deliver scalable, affordable health education in rural communities
What Physicians Need to Know
Patient Portal Integration
Healthwise content can be integrated into patient portals, including Epic's MyChart, allowing patients to access educational resources directly through their existing portal.
Appointment Scheduling AI
While Healthwise itself is primarily a content provider, AI-powered appointment scheduling tools are a growing trend in healthcare, aiming to automate booking, reminders, and rescheduling to reduce no-shows and administrative burden. Some platforms, like HealthTap, integrate symptom checking with appointment scheduling.
Symptom Checker Accuracy
Healthwise is listed as a symptom checker tool in systematic reviews. However, studies on symptom checkers in general indicate that their diagnostic accuracy can be low (ranging from 19-38% for primary diagnosis), though triage accuracy (recommending appropriate care) is often higher (49-90%). There is significant variation in performance among different symptom checkers.
Multi-Language Patient Support
Healthwise is actively investing in expanding its health education content to 18 languages beyond English and Spanish, leveraging generative AI and machine learning for accurate and consistent translation. This addresses a critical barrier to health literacy and equity for over 67.3 million people in the U.S. who speak a language other than English at home.
Health Literacy Adaptation
Healthwise content is designed with easy-to-understand language, avoiding jargon and technical terms, to be accessible to patients with varying levels of health literacy. They also utilize multimedia resources like videos and illustrations to enhance understanding and retention.
Chronic Disease Management
Healthwise provides extensive, evidence-based content on a broad range of health conditions, including chronic diseases. This content supports patients in understanding and managing their conditions, which is a key aspect of chronic disease management.
Medication Adherence Features
While Healthwise primarily offers educational content, effective chronic disease management, which Healthwise supports, emphasizes medication adherence. AI-powered patient engagement platforms can automate reminders and provide personalized guidance to improve medication adherence.
Patient Education Content
Healthwise is a leading provider of evidence-based medical content, offering over 8,500 topics on health conditions, tests, procedures, medications, and wellness. This content is written by medical experts, regularly updated, and available in various formats, including articles, videos, and interactive tools.
Accessibility Compliance
Healthwise content is designed to be user-tested and optimized for accessibility, including features like captions on videos by default. Healthcare organizations, including those using Healthwise content, are generally required to comply with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and Section 508 of the Rehabilitation Act.
Physician Tip
Leverage Healthwise's extensive, evidence-based patient education content to supplement your consultations and empower patients to make informed decisions. Integrate their resources directly into your patient portal and EHR for seamless access at the point of care and for patients at home. Utilize the multi-language support to effectively communicate with diverse patient populations and address health literacy gaps. While Healthwise provides symptom checking capabilities, remember that these tools generally have low diagnostic accuracy; always emphasize that they are for informational purposes and not a substitute for professional medical advice and diagnosis. Encourage patients to review the provided educational materials, especially for chronic disease management and medication adherence, to foster better self-management and understanding of their treatment plans.
Healthwise content offers bi-directional integration with various healthcare systems, notably Epic's EMR and patient portal platforms like MyChart. This allows for automatic delivery of personalized content into clinical workflows and captures patient engagement data. Healthwise also provides APIs (Authorization, Content, Search, Taxonomy) that follow RESTful design patterns and use OAuth 2.0 for authorization, enabling integration with other applications. Their content can be integrated into websites, patient portals, and other digital health applications.
Details
| Category | Patient Engagement & Education |
| Pricing | Subscription-based licensing for enterprise clients (hospitals, health plans, emr vendors). |
| Deployment | Cloud-based (Content-as-a-Service - CaaS) with integrations for EHRs, CRMs, websites, and mobile apps. |
| Compliance | |
| BAA Available | Yes AI-estimated |
| HIPAA Compliant | Yes AI-estimated |
| FDA Status | Not applicable AI-estimated |
| Integrations | |
| EHR | Not specified |
| Specialties | Family Medicine, Hospital Medicine, Internal Medicine |
Ratings & Reviews
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Press & Coverage
PR Newswire
WebMD Health Corp. Acquires Healthwise, Incorporated's Operating Assets, Building on Leadership in Member and Patient Engagement Solutions
WebMD Health Corp. acquired the operating assets of Healthwise, a nonprofit organization specializing in evidence-based health education, technology, and services. This acquisition aims to enhance WebMD Ignite's patient and member engagement solutions and expand its reach to over 650 healthcare organizations.
2024-02
Fierce Healthcare
WebMD picks up Healthwise to build out patient engagement solutions, expand its footprint to 650 organizations
WebMD's acquisition of Healthwise's operating assets, including content, products, technology, and client relationships, will integrate into WebMD Ignite to create a dominant force in patient and member education. The combined entity will serve over 650 healthcare organizations, including more than 50% of U.S. hospitals and 85% of top 20 payers.
2024-03
Lane Library Blog - Stanford University
Empower Your Patients with Healthwise - Lane Library Blog - Stanford University
Stanford Medicine highlights Healthwise as a powerful, evidence-based health information resource to enhance patient education efforts. It offers extensive topic coverage, easy-to-understand language, multimedia resources, and decision aids to empower patients in their healthcare journey.
2025-12
TradingView
HKEX Says Trading In China Healthwise Shares Halted At On Sept 21 - TradingView
Trading in China Healthwise shares was halted on September 21, 2026, according to an announcement from HKEX.
2026-09
Punch Newspapers
Healthwise Archives - Punch Newspapers
Punch Newspapers features several articles under its 'Healthwise' archive, covering various health topics such as the efficacy of crushing drugs, maternal health interventions, and warnings against dangerous herbal remedies.
2026-09
HealthWise.ai
HealthWise - Medical Research Assistant
HealthWise.ai presents itself as a personal AI health assistant that helps users understand the root causes of their symptoms and provides personalized plans beyond prescriptions, citing studies and evidence for its recommendations.
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Healthwise.global
HEALTHWISE
HEALTHWISE is a partnership focused on enabling global research through federated analytics and AI, emphasizing data confidentiality, privacy, and empowering governance while promoting equity in healthcare research.
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Healthwise Publishing
Healthwise Publishing: Home
Healthwise Publishing is a Canadian publisher dedicated to empowering readers with reliable nonfiction books on health and wellness, actively seeking authors passionate about these topics.
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Videos
Product demos, reviews, and walkthroughs for Healthwise.
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Frequently Asked Questions
Healthwise offers various integration methods, including direct API access and pre-built integrations with major EHR platforms. This allows for seamless access to patient education materials directly within your clinical workflow, enabling you to assign relevant content during or after appointments.
Healthwise content is evidence-based and developed using a rigorous editorial process, often citing peer-reviewed research. Studies and case studies on the Healthwise website demonstrate its impact on patient comprehension, adherence to treatment plans, and overall health outcomes.
Healthwise provides analytics and reporting tools that allow you to track patient engagement with assigned content, including viewing rates and completion of interactive modules. While specific rates can vary, Healthwise aims to optimize content for readability and engagement to encourage higher patient utilization.
Yes, there are other patient education platforms available. Healthwise differentiates itself through its extensive library of evidence-based content, focus on health literacy, multimedia formats, and robust integration capabilities with EHR systems.
Healthwise typically offers flexible pricing models that can be tailored to the size and needs of your practice or healthcare system. This often involves licensing fees based on factors like the number of providers, patient volume, or specific content modules utilized.
While Healthwise offers a broad range of topics, highly specialized or rare conditions might require supplementary resources. Healthwise strives for cultural sensitivity and offers content in multiple languages, but it's important to assess its suitability for your specific patient demographics and unique needs.
Healthwise has a dedicated team of health educators and medical professionals who continuously review and update content to ensure it aligns with the latest evidence-based medical guidelines and research. Updates are made regularly to maintain accuracy and relevance.
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| Last Verified: 2026-06-19 | First Added: 2026-06-19