Health Recovery Solutions (HRS) RPM

by Health Recovery Solutions  · Based in United States → — Offers a comprehensive remote patient monitoring solution focused on patient engagement and clinical efficiency, combining technology, services, and support to improve outcomes.
Cardiology Geriatrics Internal Medicine

Contact for pricing
Regulatory Status Disclosed

Overview

Health Recovery Solutions (HRS) offers a comprehensive remote patient monitoring (RPM) solution designed to enhance patient engagement and clinical efficiency. Their platform combines cutting-edge technology, extensive services, and dedicated support to improve patient outcomes across various care settings.

HRS serves a wide range of healthcare providers including hospitals and health systems, home health agencies, community health centers, hospice and palliative care providers, physician practices, and payers/payviders. The solution helps these organizations decrease length of stay, increase capacity, improve patient adherence and satisfaction, expand access to care, provide end-of-life care at home, generate new revenue streams, and reduce costs.

The platform supports diverse patient populations, specifically addressing needs for cardiac care, COPD, hypertension, diabetes, and respiratory viruses, aiming to prevent readmissions, improve compliance, assist with medication adherence, and keep patients out of the hospital.

HRS provides various care models like HomeHealth Advantage, PatientFirst Primary, PatientFirst Pathways, and PatientFirst Pinnacle, catering to independent agencies, community health centers, ambulatory clinics, physician practices, hospitals, health systems, and payer organizations. Key products and services include their industry-leading RPM solution (4X ‘Best in KLAS’), seamless EHR integration, expert reimbursement support, clinically designed innovative solutions, complete logistics and inventory management, and robust analytics for virtual care growth.

With over one million patient lives impacted and recognized as ‘Best in KLAS’ for Remote Patient Monitoring for four consecutive years, HRS is a leader in telehealth and RPM excellence.

Reviewed by Pouyan Golshani, MD — Interventional Radiologist

Key Features

  • Remote Patient Monitoring (4X 'Best in KLAS')
  • EHR Integration (hassle-free, out-of-the-box)
  • Reimbursement Expert Support
  • Clinically Innovative Solutions (designed by clinicians, for clinicians)
  • Complete Logistics and Inventory Management
  • Analytics & Reporting
  • Continuous Monitoring
  • Cost-Effective Cellular RPM
  • Patient Engagement Tools (customized care plans, medication reminders, educational videos, virtual visits, symptom surveys)
  • Care Models (HomeHealth Advantage, PatientFirst Primary, Pathways, Pinnacle)

Use Cases

  • Decreasing hospital length of stay and increasing capacity
  • Improving patient adherence and satisfaction in home health
  • Expanding access to care for underserved populations
  • Providing end-of-life care at home
  • Generating new, sustainable revenue for physician practices
  • Reducing costs for payers and payviders

What Physicians Need to Know

Patient Portal Integration
HRS offers seamless, out-of-the-box integration between its ClinicianConnectu00ae portal and major Electronic Health Record (EHR) systems (e.g., Epic, Cerner, Allscripts) for automatic patient enrollment, real-time data exchange, and reduced documentation redundancy.
Symptom Checker Accuracy
The platform includes patient symptom surveys and biometric monitoring, with clinicians reviewing this data in real-time to inform care planning, identify trends, and detect potential exacerbations. The system flags high-risk patients when metrics fall outside normal thresholds.
Multi-Language Patient Support
The PatientConnectu00ae app supports 16 different languages, and HRS also utilizes third-party translation services for additional language barrier concerns during setup, including visual support for ASL.
Health Literacy Adaptation
Patient engagement tools, such as educational videos, interactive quizzes, and symptom surveys, are designed at a 2nd-grade reading level to improve health literacy and empower patients in managing their health.
Chronic Disease Management
HRS is a leader in Remote Patient Monitoring (RPM) and Chronic Care Management (CCM), offering over 90 disease-specific care plans. Their solutions facilitate daily vital sign monitoring, medication reminders, and educational content, leading to improved outcomes and reduced readmissions for chronic conditions.
Medication Adherence Features
The platform provides automated medication reminders and allows clinicians to monitor adherence and adjust regimens. An integrated medication interface enables care teams to push reminders and instructions directly from their EMR to the patient's remote monitoring device.
Patient Education Content
HRS offers extensive disease-specific educational materials, including videos, zone tools, and teach-back quizzes, to increase patient engagement, improve health literacy, and support self-symptom management.
Accessibility Compliance
The PatientConnectu00ae RPM system incorporates cellular measurement devices as a cost-effective and accessible option for diverse patient populations, including those with lower acuity or socioeconomic disparities. Multi-language support and health literacy adaptations further enhance accessibility. HRS also provides 24/7 technical support to patients.
Physician Tip

Physicians can leverage HRS's robust EHR integration for streamlined patient enrollment and real-time data exchange, reducing administrative burden. The platform's comprehensive chronic disease management tools, including customizable care plans and continuous monitoring, allow for proactive intervention and improved patient outcomes. Utilizing the multi-language and health literacy adapted educational content can significantly enhance patient engagement and adherence. The analytics suite can provide insights into program performance and clinical workflow optimization.

HRS offers out-of-the-box, real-time, bidirectional integration with all major EHR platforms (e.g., Epic, Cerner, Allscripts) using HL7, FHIR, and API standards. They have an in-house integration team to facilitate seamless setup without third-party involvement. This includes integration for patient enrollment, vitals monitoring, risk alerts, clinical documentation, and medication management.

Details

Category Patient Engagement & Education
Pricing Contact for pricing
  • Per kit per month (hardware lease/purchase + software charge); Discounts for bulk licenses and extended contracts; Private pay program: $200-300 per patient per month for PatientConnect Complete with clinical monitoring
  • Pricing is flexible and customized based on program goals, resources, scope, and budget
DeploymentCloud-based
Compliance
BAA AvailableUnknown AI-estimated
HIPAA CompliantUnknown AI-estimated
FDA Status 1 AI-estimated

HRS leverages brand name, FDA cleared peripheral devices (e.g., oximeters, BP monitors, thermometers, scales) that integrate with its platform for biometric data collection. The platform itself is intended for informational purposes and to facilitate communication, not for direct diagnosis or treatment.

Integrations
EHR Not specified
Specialties Cardiology, Geriatrics, Internal Medicine

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Videos

Product demos, reviews, and walkthroughs for Health Recovery Solutions (HRS) RPM.

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Frequently Asked Questions

HRS emphasizes thorough initial installation visits to educate patients on the program's benefits and technology, aiming to build lasting engagement from the start. They offer individualized care plans, symptom surveys, and medication reminders to encourage daily interaction, complemented by 24/7 technical support for any issues.
While specific overall compliance rates can vary, HRS clients have reported high daily patient adherence, with one example showing 73% adherence in a COVID-19 program. Strategies to improve adherence include personalized care plans, educational resources, medication reminders, and consistent follow-up calls to foster strong clinician-patient relationships.
HRS distinguishes itself as a full-service strategic partner, providing comprehensive wraparound services such as logistics, inventory management, and expert billing and reimbursement support, beyond just the technology itself. This clinical enablement approach is designed to streamline physician workflows and allow them to focus primarily on patient care.
HRS typically uses a per-kit, per-month pricing model, which can involve leasing or purchasing hardware, and includes software, 4G connectivity, and unlimited licenses. Practices can achieve a positive ROI through CMS reimbursement using specific CPT codes (e.g., 99453, 99454, 99457, 99458, 99091), commercial payer partnerships, and by reducing costly hospitalizations and emergency department visits.
Physicians may encounter challenges with patient selection, as individuals less comfortable with technology or facing language barriers might exhibit lower engagement and compliance. Concerns also include ensuring patients use devices correctly to prevent misdiagnosis and having adequate staffing to effectively monitor data and provide timely support.
HRS offers out-of-the-box integrations with various EHR platforms, utilizing an in-house team to ensure real-time data exchange. This integration aims to streamline clinician workflows, enrich electronic health records, and provide timely patient data for informed clinical decision-making.
HRS provides extensive support, including 24/7/365 technical assistance for both patients and clinicians, and clinical services for program design and optimization. They also offer expert billing and reimbursement guidance, along with patient engagement specialists for onboarding and logistics support for equipment management.

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Suggest an Edit → | Last Verified: 2026-04-21 | First Added: 2026-04-21
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