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GYANT
Fabric Health (formerly GYANT)
Patient Engagement & Education
Fabric Health (formerly GYANT) offers a comprehensive care access platform with AI-powered tools for physician directories, virtual care, patient engagement, and clinical automation, aiming to simplify and unify healthcare experiences.

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About Fabric Health (formerly GYANT)

Fabric Health, formerly known as Florence and having acquired GYANT, is a healthcare AI company that provides a comprehensive care enablement system designed to streamline virtual and in-person care. Their platform aims to simplify, automate, and unify healthcare access and delivery, addressing critical challenges such as clinical capacity, operational efficiency, and patient access.

For physicians, Fabric’s solutions are built to significantly reduce administrative burden and improve workflow efficiency. The platform leverages conversational AI and intelligent adaptive interviews to automate tasks like symptom collection, patient intake, triage, routing, and documentation. This allows clinicians to focus more on patient care, potentially working 2-10 times faster and reducing provider work time per visit to as little as 89 seconds for certain asynchronous virtual care cases. Fabric also offers clinical decision support, managed clinical protocols, and automated care plan generation, all informed by a Clinical Quality Advisory Council. Their virtual care suite and 50-state clinical network further expand provider capacity and patient access, including for virtual urgent and behavioral care.

Focus Areas

conversational AI patient engagement care navigation virtual care asynchronous care patient intake triage scheduling clinical workflow automation digital front door

Business Intelligence

Technologycloud-native, conversational AI, intelligent adaptive interviews, natural language processing (NLP), machine learning, integrates with EHR systems (e.g., Cerner)

What Physicians Need to Know

Conversational AI & Digital Front Door
Fabric Health specializes in conversational AI to automate patient intake, symptom collection, and intelligent routing to the appropriate care setting (virtual, in-person, urgent, or emergency). Their Digital Front Dooru00ae acts as the patient's first point of contact, offering consumer-grade care experiences and providing answers and care options.
Patient Engagement & Care Navigation
The platform proactively engages patients with care plans, recovery monitoring, custom reminders, and escalation capabilities. It guides patients through their entire clinical journey, from symptom onset to post-visit engagement, and helps them navigate to the right care through smart decision trees and streamlined scheduling.
Virtual & Asynchronous Care
Fabric Health offers comprehensive virtual care solutions, including asynchronous and synchronous modes, enabling patients to receive diagnoses and treatment plans for thousands of conditions. They efficiently collect clinical symptoms and streamline care delivery across chat, phone, and video.
Clinical Workflow Automation & Efficiency
The company automates administrative and clinical tasks, such as symptom collection, documentation, prescriptions, and lab orders, to reduce the burden on clinical staff. This automation leads to faster care delivery, optimized resource allocation, and improved patient flow.
Key Differentiators
Fabric Health's key differentiators include their 'Hybrid AI' approach, combining advanced conversational AI with physician-built clinical logic for seamless, safe, and effective patient experiences. They offer an all-in-one platform that unifies virtual and in-person care, and their solutions are built by a team of physicians and clinical informaticists. They have a 50-state virtual provider network, expanding clinical capacity and patient access.
Technology Stack
While specific proprietary technologies are not fully detailed, Fabric Health's core technology stack revolves around advanced conversational AI, natural language processing, and a clinical expert system. Their platform leverages intelligent adaptive interviews for symptom gathering and integrates deeply into clinical workflows and Electronic Health Records (EHRs).
Physician Tip

For physicians, Fabric Health's platform stands out by significantly reducing administrative burden and automating routine tasks like symptom collection and documentation, allowing more time for direct patient care. The system provides evidence-based decision support and intelligent routing, ensuring patients are directed to the most appropriate care setting, which can lead to faster diagnoses and optimized resource allocation. Their solutions are designed to improve operational efficiency, increase clinical capacity, and streamline workflows within existing tech stacks, ultimately leading to better patient outcomes and reduced burnout.

Fabric Health emphasizes seamless integrations with existing Electronic Health Records (EHRs) and other technology stacks to simplify processes, reduce documentation, and enhance existing workflows. They are designed to read and write patient records through your EMR, ensuring a unified and efficient care experience.

Products by Fabric Health (formerly GYANT)

1 product in the directory

GYANT
Fabric Health (formerly GYANT)
Patient Engagement & Education
Fabric Health (formerly GYANT) offers a comprehensive care access platform with AI-powered tools for physician directories, virtual care, patient engagement, and clinical automation, aiming to simplify and unify healthcare experiences.

What the Web Says

Fabric Health, formerly GYANT, receives mixed to positive reviews. The product, an AI-powered patient engagement platform, is generally praised for its ease of use, ability to streamline patient intake, and improve communication. However, some users note limitations in customization and integration. As an employer, Fabric Health is viewed positively for its culture and mission, though specific employer reviews are less abundant.

Overall: Mixed

Strengths

  • Easy to use and intuitive interface for patients and staff.
  • Streamlines patient intake and reduces administrative burden.
  • Improves patient engagement and communication.
  • AI-powered chatbot is effective for initial patient interactions.
  • Positive company culture and mission-driven environment (employer reviews).
  • Good for reducing call volume and improving operational efficiency.

Limitations

  • Limited customization options for certain workflows.
  • Integration challenges with some existing EHR systems.
  • Some users report occasional glitches or bugs.
  • Specific employer reviews are less detailed or numerous on some platforms.
  • Pricing can be a concern for smaller practices.
  • AI responses can sometimes lack the nuance of human interaction.

Based on reviews from: G2, Glassdoor, Capterra, Healthcare IT News, Reddit

Last updated: 2026-10-02

Videos

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Press & Coverage

Fierce Healthcare
With 2 acquisitions under its belt and $80M from investors, Fabric is building tech to fix healthcare's capacity problem
Fabric Health, formerly Florence, secured $60 million in Series A funding, bringing its total to $80 million, and has acquired two companies, including conversational AI assistant GYANT, to expand its healthcare technology platform. The company aims to automate clinical and administrative tasks, serving 70 health systems and payers and having treated 5 million patients through its telemedicine platform.
2024-03
HIT Consultant
Fabric Acquires Conversational AI Care Assistant GYANT - M&A - HIT Consultant
Fabric announced the acquisition of GYANT, a conversational AI care assistant and patient engagement suite, in an all-cash deal. This acquisition aims to increase clinical capacity and improve patient access by leveraging GYANT's AI technology and engagement solutions.
2024-01
WebWire
Fabric Acquires Conversational AI Startup to Streamline the Patient-to-Clinician Journey
Fabric, originally founded as Florence, acquired GYANT to automate patient navigation and scheduling, aiming to improve multi-channel access and maximize clinical capacity across virtual and in-person care. This all-cash deal expanded Fabric to 130 employees, with GYANT's CEO joining Fabric's executive team.
2024-01
Fabric Health Blog
Fabric announces $60M Series A led by General Catalyst | Blog
Fabric announced a $60 million Series A funding round led by General Catalyst, with continued participation from existing investors. The funding will be used to consolidate fragmented healthcare solutions, create clinical capacity, improve patient access, and further develop its AI capabilities.
2024-02
Business Insider
A General Catalyst-backed startup is mass-buying virtual care tech from big players like Walmart. Here's why Fabric is still betting on telehealth.
Fabric has acquired TeamHealth VirtualCare, Walmart's MeMD telehealth business, and generative AI startup GYANT, demonstrating a strong commitment to virtual care. The company has raised $80 million to date, including a $60 million Series A round, and is focused on automating administrative work and speeding up patient care.
2024-09
AlleyWatch
Fabric Raises $60M for its AI Platform that Allows Healthcare Providers to Focus on Providing Patient Care by Streamlining Workflows - AlleyWatch
Fabric secured $60 million in Series A funding to advance its AI capabilities and pursue strategic acquisitions, such as GYANT, to enhance its care enablement system. The platform aims to streamline workflows for healthcare providers, improve patient access, and address the shortage of healthcare workers.
2024-02
Fabric Health Press
GYANT (acq. by Fabric) selected to the inaugural Mayo Clinic and Arizona State University MedTech Accelerator | Press
GYANT, now acquired by Fabric, was selected for the inaugural Mayo Clinic and Arizona State University MedTech Accelerator, providing an opportunity to collaborate with medical mentors and researchers to validate and integrate its products within hospitals. This program recognizes transformative efforts in medical technology, particularly in addressing provider shortages and improving patient experience through AI.
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HLTH
Fabric Launches Hybrid AI Platform to Transform Healthcare Delivery and Patient Experience - HLTH
Fabric introduced its Hybrid AI platform, which integrates conversational AI with physician-developed clinical logic to standardize and automate healthcare experiences while maintaining clinical precision. The platform includes an AI assistant, symptom checking, virtual care services, and scheduling, supported by a 50-state clinical network.
2025-02

Frequently Asked Questions

Fabric Health leverages conversational AI to automate and optimize various aspects of the patient journey, from initial engagement to post-visit follow-up. Our AI-powered platform acts as a digital front door, guiding patients through intake, triage, scheduling, and even asynchronous care, ultimately freeing up staff time and improving patient access and satisfaction.
Fabric Health is built with a strong emphasis on data security and regulatory compliance. Our platform is HIPAA-compliant, and we employ robust encryption, access controls, and regular security audits to protect sensitive patient information. We understand the critical importance of trust in healthcare technology.
Yes, Fabric Health is designed for seamless integration with major EHR systems. We offer various integration methods, including APIs and custom connectors, to ensure that patient data flows smoothly between our platform and your existing clinical workflows. Our team works closely with your IT department to facilitate a smooth and efficient integration process.
Fabric Health provides comprehensive support and implementation services, including dedicated account management, technical support, and ongoing training for your staff. We partner with you from initial setup to continuous optimization, ensuring your team is proficient in using our platform and maximizing its benefits for your organization.
Fabric Health's pricing model is typically subscription-based, tailored to the specific needs and scale of your organization. While ROI can vary, clients often see significant returns through reduced administrative burden, improved patient acquisition and retention, decreased no-show rates, and enhanced operational efficiency. We can provide a customized ROI analysis based on your specific metrics.
Fabric Health goes beyond basic functions by intelligently triaging patients to the most appropriate care setting, whether it's a virtual visit, an in-person appointment, or asynchronous communication with a provider. Our AI can automate follow-up reminders, collect pre-visit information, and even guide patients through educational content, thereby streamlining complex clinical workflows and improving overall care navigation.
Fabric Health is committed to continuous innovation in the healthcare AI space, with a strong focus on expanding our capabilities in proactive patient engagement and personalized care journeys. We are a well-funded and growing company with a clear roadmap for future development, ensuring long-term stability and a commitment to evolving with the needs of healthcare providers.

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