GYANT

by Fabric Health (formerly GYANT)  · Based in United States → — Intelligently connected care. The Care Access Platform for Experience & Enablement.
Emergency Medicine Family Medicine Internal Medicine
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Overview

Fabric Health, formerly GYANT, offers a comprehensive care access platform designed to simplify and unify care experiences. Their platform aims to deliver seamless interactions, reduce care costs, and power faster, higher-quality care. Key offerings include a Provider Directory with smart decision trees for streamlined scheduling, a Virtual Care Platform for automated clinical symptom gathering and care delivery across various modalities (chat, phone, video, asynchronous), and a Virtual Care Service (Evo) for intelligent access and navigation. Fabric also provides an AI Assistant for convenient patient care, an Engagement & Pathways module for patient support and outreach, and a Clinical Network to expand clinical capacity. The platform emphasizes operational and clinical efficiency, aiming to automate administrative and clinical tasks while integrating with existing EMRs and technology. Their Hybrid AI approach combines advanced conversational AI with physician-built clinical logic to ensure safe and effective patient experiences. Fabric’s solutions cater to health systems, health plans, employers, brokers, and veterans’ health systems, focusing on improving patient access, streamlining workflows, and driving better outcomes and savings.

Reviewed by Pouyan Golshani, MD — Interventional Radiologist

Key Features

  • Provider Directory with smart decision trees
  • Virtual Care Platform (asynchronous, synchronous, managed clinical protocols)
  • AI Assistant (chat, symptom checker, navigation, triage & routing)
  • Engagement & Pathways (care pathways, outreach & marketing)
  • Clinical Network (50-state virtual provider network)
  • Hybrid AI (conversational AI + clinical intelligence)
  • Integrations with EMRs
  • Automated symptom collection and documentation
  • Evidence-based decision support
  • Digital Front Door

Use Cases

  • Guiding patients to the right care and streamlining scheduling
  • Automating clinical symptom gathering and streamlining virtual care delivery
  • Providing intelligent access, faster answers, and seamless navigation for members
  • Expanding clinical capacity and patient access
  • Engaging with patients, reducing readmission rates, and improving outcomes
  • Automating administrative and clinical busywork for operational efficiency

What Physicians Need to Know

Patient Portal Integration
GYANT's conversational AI integrates deeply into patient portals, websites, and mobile apps, guiding patients through their entire clinical journey.
Appointment Scheduling AI
GYANT automates patient navigation and scheduling, helping patients book appointments and find specialists. It can route users to the right department and handle booking based on symptom analysis and patient input.
Symptom Checker Accuracy
GYANT's AI-driven symptom checker provides preliminary assessments and guides patients toward appropriate care pathways. It is described as quick, intuitive, and provides accurate recommendations based on AI analysis. The AI analyzes user input to offer possible conditions and recommendations for further action.
Multi-Language Patient Support
GYANT offers multilingual support to cater to a broader patient demographic.
Chronic Disease Management
While not explicitly detailed as a core feature of GYANT, AI-powered solutions generally contribute to chronic disease management by enabling personalized support, monitoring, and identifying care gaps.
Patient Education Content
GYANT provides personalized health advice and follow-up reminders to ensure continuity of care. It empowers patients with information about processes and options.
Accessibility Compliance
GYANT has undergone readiness assessments for HITRUST certification, indicating a focus on security and compliance, which often includes aspects of accessibility. Digital accessibility for people with disabilities is a general commitment in healthcare technology, often guided by standards like WCAG.
Physician Tip

GYANT's AI-powered virtual assistant can significantly reduce administrative burden by automating patient intake, charting, and triage, allowing physicians to focus on meaningful patient interactions and complex cases. It streamlines the patient journey from the 'Digital Front Door' through the entire clinical process, improving efficiency and patient outcomes. The system can populate case notes directly into the EHR for providers, especially for asynchronous visits, and helps guide patients to the appropriate level of care.

GYANT's conversational AI is designed to integrate deeply into clinical workflows and Electronic Health Records (EHRs) such as Epic and Cerner. It can be deployed on health system websites, mobile apps, and patient portals. The acquisition by Fabric further expands its integration capabilities, aiming to increase clinical capacity and improve patient access across virtual and in-person care.

Details

Category Patient Engagement & Education
Pricing Contact for pricing
DeploymentCloud-based
Compliance
BAA AvailableUnknown AI-estimated
HIPAA CompliantUnknown AI-estimated
FDA Status Unknown AI-estimated
Integrations
EHR Not specified
Specialties Emergency Medicine, Family Medicine, Internal Medicine

What the Web Says

GYANT is an AI-powered virtual assistant designed to streamline patient journeys in healthcare, from initial inquiries to post-discharge care. It aims to make healthcare more accessible and efficient by handling basic patient questions and guiding them through the care process. The platform integrates with hospital websites, mobile apps, and patient portals, and can also tie into medical record systems.

Overall: Mixed

Strengths

  • Makes healthcare more accessible and efficient for patients.
  • Saves time for doctors and patients by handling basic inquiries and assessments.
  • Provides personalized advice based on individual symptoms.
  • Facilitates better communication between patients and providers.
  • Empowers patients to navigate the healthcare system with more confidence.
  • Can answer questions, schedule appointments, and guide patients through the care process.

Limitations

  • May lack the human touch that some patients prefer.
  • Some users have reported slow response times from the AI.
  • Patients may experience numerous robotic replies or need to provide extensive details before speaking to a human.
  • Scam Detector gave gyant.com a medium trust score (51/100), raising some caution regarding the website's legitimacy, although ScamAdviser considers it legit and safe.
  • The company's domain was registered several years ago, but it uses registrar facilities also used by many websites with low trust scores.
  • The Tranco ranking of the website is low, which could be suspicious if the website is expected to be very popular.

Based on reviews from: G2, Scam Detector, Shortlister, ScamAdviser, BARR Advisory, Reddit, AWS Marketplace, VentureBeat

Last updated: 2026-07-02

Ratings & Reviews

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Press & Coverage

Business Wire
Fabric Acquires Conversational AI Startup to Streamline the Patient-to-Clinician Journey
Fabric announced its acquisition of GYANT, a conversational AI care assistant and patient engagement suite, to automate patient navigation and scheduling and streamline the patient-to-clinician experience. This acquisition expands Fabric to 130 employees and follows their previous acquisition of Zipnosis.
2024-01
Business Wire
GYANT Launches with Walmart Health Virtual Care, to Automate Intake and Streamline Virtual Visits for Members Nationwide
GYANT launched its automated patient intake and charting tool, Intake, with Walmart Health Virtual Care (formerly MeMD) to streamline virtual urgent care services for members nationwide. This aims to scale services to meet the increased demand for virtual care.
2022-06
Fabric Health
GYANT (acq. by Fabric) Launches Asynchronous Care Platform with Intermountain Healthcare to Handle Urgent Care Cases Virtually
GYANT launched its asynchronous e-Visit care platform, Async, with Intermountain Healthcare, integrating an AI-powered clinical assessment within Intermountain's My Health+ app to route patients to asynchronous visits for urgent care cases. This initiative responds to the positive sentiment and increased utilization of telehealth by physicians.
2022-06
Fabric Health
GYANT (acq. by Fabric) Named to the 2021 CB Insights Digital Health 150
GYANT was named to the 2021 CB Insights Digital Health 150 for the second consecutive year, recognized for its care journey automation software that uses conversational AI to guide patients to appropriate resources. The company also released new products: IVR Redirect and Pathways.
2021-12
Business Wire
Three Preeminent Health Systems Select GYANT Vaccine Digital Health Solution to Facilitate COVID-19 Vaccine Rollout
Following FDA approval of COVID-19 vaccines, GYANT's vaccine care navigation tool, GYANT Vaccine, was adopted by health systems like Hackensack Meridian Health and MLK Community Healthcare to streamline the pre- and post-vaccination process. The AI-powered virtual assistant guides patients through screening, scheduling, and follow-ups.
2020-12
Business Wire
GYANT Unveils New Solution to Manage Demand, Improve Patient Journey for Future COVID-19 Vaccine
GYANT introduced GYANT Vaccine, a first-to-market vaccine care navigation tool designed to support health systems in managing the impending strain from COVID-19 vaccine deployment. The AI-powered virtual assistant offers support from initial inquiry to post-vaccination follow-up.
2020-10
VentureBeat
Gyant raises $13.6 million for its AI telehealth platform
GYANT closed a $13.6 million Series A funding round led by Wing Venture Capital, with participation from Intermountain Ventures and existing investors. The funding will support product development, operations, and interoperability efforts for its AI-enabled health platform.
2020-07
Fabric Health
GYANT (acq. by Fabric) Offers CARES Act Support for Customers
GYANT announced a program to help hospitals and health systems apply for funds under the Coronavirus Aid, Relief, and Economic Security (CARES) Act. This initiative aimed to support the adoption of telemedicine and virtual care during the pandemic.
2020-04

Videos

Product demos, reviews, and walkthroughs for GYANT.

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Frequently Asked Questions

GYANT is an AI-powered virtual assistant designed to guide patients through their healthcare journey. It engages patients by providing personalized information, answering common questions, and helping them navigate their care plan, aiming to improve understanding and adherence.
GYANT supports patient compliance by delivering timely reminders for medications and appointments, explaining treatment rationales in an easy-to-understand manner, and offering continuous support and education. This proactive engagement helps reinforce adherence to prescribed regimens.
While specific usage rates can vary, GYANT aims for high engagement through its user-friendly interface and relevant content. Physicians can encourage adoption by clearly explaining GYANT's benefits, demonstrating its ease of use, and integrating it seamlessly into the patient's care pathway as a supportive tool.
Yes, GYANT is designed to support and augment, not replace, human medical advice. Its limitations include an inability to diagnose conditions, prescribe medications, or handle medical emergencies. It functions best as an informational and supportive tool.
GYANT differentiates itself through its focus on conversational AI tailored for healthcare, offering personalized patient journeys and seamless integration with existing clinical workflows. While other platforms exist, GYANT emphasizes a comprehensive approach to patient education and support.
The pricing model for GYANT is typically enterprise-based, often involving licensing fees that depend on the scale of implementation within a health system or practice. Specifics usually require direct consultation with GYANT to tailor a solution to the organization's needs.
Yes, GYANT is designed to integrate with various EHR systems to ensure a cohesive patient experience and to allow for the exchange of relevant patient data, streamlining workflows for healthcare providers.

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Suggest an Edit → | Last Verified: 2026-07-01 | First Added: 2026-07-01
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