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GYANT
Fabric Health (formerly GYANT)
Patient Engagement & Education
Fabric Health (formerly GYANT) offers a comprehensive care access platform with AI-powered tools for physician directories, virtual care, patient engagement, and clinical automation, aiming to simplify and unify healthcare experiences.

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About Fabric Health (formerly GYANT)

Fabric Health, formerly known as Florence and having acquired GYANT, is a healthcare AI company that provides a comprehensive care enablement system designed to streamline virtual and in-person care. Their platform aims to simplify, automate, and unify healthcare access and delivery, addressing critical challenges such as clinical capacity, operational efficiency, and patient access.

For physicians, Fabric’s solutions are built to significantly reduce administrative burden and improve workflow efficiency. The platform leverages conversational AI and intelligent adaptive interviews to automate tasks like symptom collection, patient intake, triage, routing, and documentation. This allows clinicians to focus more on patient care, potentially working 2-10 times faster and reducing provider work time per visit to as little as 89 seconds for certain asynchronous virtual care cases. Fabric also offers clinical decision support, managed clinical protocols, and automated care plan generation, all informed by a Clinical Quality Advisory Council. Their virtual care suite and 50-state clinical network further expand provider capacity and patient access, including for virtual urgent and behavioral care.

Focus Areas

conversational AI patient engagement care navigation virtual care asynchronous care patient intake triage scheduling clinical workflow automation digital front door

Business Intelligence

Key InvestorsGeneral Catalyst, Thrive Capital, GV (Google Ventures), Salesforce Ventures, Vast Ventures, Box Group, Atento Capital, Wing Venture Capital, Intermountain Ventures, Grazia Equity, Alpana Ventures, Techstars Ventures, Plug and Play Ventures
PartnershipsIntermountain Healthcare, OSF Healthcare, Adventist Health, Health First, Integris, Geisinger, Cleveland Clinic, Highmark Health, Luminis Health, MUSC Health
AcquisitionsGYANT (January 2024), Zipnosis (April 2023), MeMD (June 2024, from Walmart), TeamHealth VirtualCare (September 2024)
Technologycloud-native, conversational AI, intelligent adaptive interviews, natural language processing (NLP), machine learning, integrates with EHR systems (e.g., Cerner)

What Physicians Need to Know

Conversational AI & Digital Front Door
Fabric Health specializes in conversational AI to automate patient intake, symptom collection, and intelligent routing to the appropriate care setting (virtual, in-person, urgent, or emergency). Their Digital Front Dooru00ae acts as the patient's first point of contact, offering consumer-grade care experiences and providing answers and care options.
Patient Engagement & Care Navigation
The platform proactively engages patients with care plans, recovery monitoring, custom reminders, and escalation capabilities. It guides patients through their entire clinical journey, from symptom onset to post-visit engagement, and helps them navigate to the right care through smart decision trees and streamlined scheduling.
Virtual & Asynchronous Care
Fabric Health offers comprehensive virtual care solutions, including asynchronous and synchronous modes, enabling patients to receive diagnoses and treatment plans for thousands of conditions. They efficiently collect clinical symptoms and streamline care delivery across chat, phone, and video.
Clinical Workflow Automation & Efficiency
The company automates administrative and clinical tasks, such as symptom collection, documentation, prescriptions, and lab orders, to reduce the burden on clinical staff. This automation leads to faster care delivery, optimized resource allocation, and improved patient flow.
Key Differentiators
Fabric Health's key differentiators include their 'Hybrid AI' approach, combining advanced conversational AI with physician-built clinical logic for seamless, safe, and effective patient experiences. They offer an all-in-one platform that unifies virtual and in-person care, and their solutions are built by a team of physicians and clinical informaticists. They have a 50-state virtual provider network, expanding clinical capacity and patient access.
Technology Stack
While specific proprietary technologies are not fully detailed, Fabric Health's core technology stack revolves around advanced conversational AI, natural language processing, and a clinical expert system. Their platform leverages intelligent adaptive interviews for symptom gathering and integrates deeply into clinical workflows and Electronic Health Records (EHRs).
Physician Tip

For physicians, Fabric Health's platform stands out by significantly reducing administrative burden and automating routine tasks like symptom collection and documentation, allowing more time for direct patient care. The system provides evidence-based decision support and intelligent routing, ensuring patients are directed to the most appropriate care setting, which can lead to faster diagnoses and optimized resource allocation. Their solutions are designed to improve operational efficiency, increase clinical capacity, and streamline workflows within existing tech stacks, ultimately leading to better patient outcomes and reduced burnout.

Fabric Health emphasizes seamless integrations with existing Electronic Health Records (EHRs) and other technology stacks to simplify processes, reduce documentation, and enhance existing workflows. They are designed to read and write patient records through your EMR, ensuring a unified and efficient care experience.

Products by Fabric Health (formerly GYANT)

1 product in the directory

GYANT
Fabric Health (formerly GYANT)
Patient Engagement & Education
Fabric Health (formerly GYANT) offers a comprehensive care access platform with AI-powered tools for physician directories, virtual care, patient engagement, and clinical automation, aiming to simplify and unify healthcare experiences.

What the Web Says

Fabric Health, formerly GYANT, receives mixed reviews. While its AI-powered patient engagement platform is praised for improving patient access and reducing administrative burden, there are concerns regarding implementation challenges and the accuracy of its AI. Employer reviews highlight a positive work environment and strong leadership, but also mention typical startup growing pains.

Overall: Mixed

Strengths

  • Improved patient access and reduced wait times with AI chatbot
  • Effective in triaging patients and providing relevant information
  • Positive company culture and supportive colleagues (employer reviews)
  • Strong leadership and clear vision (employer reviews)
  • Potential for significant ROI in healthcare settings
  • User-friendly interface for patients

Limitations

  • Challenges with integration into existing EHR systems
  • Occasional inaccuracies or limitations in AI responses
  • Implementation can be time-consuming and require significant internal resources
  • Some users report a learning curve for the platform
  • Typical startup challenges with rapid growth and evolving processes (employer reviews)
  • Limited detailed product reviews available on some platforms

Based on reviews from: G2, Glassdoor, Capterra, Reddit, Healthcare IT News (mentions)

Last updated: 2026-07-03

Videos

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Press & Coverage

Digital Health Wire
Fabric Acquires Conversational AI Startup Gyant
Healthcare operations enabler Fabric acquired conversational AI assistant Gyant, a move that coincided with Fabric's rebranding from Florence. This acquisition aims to enhance Fabric's clinical capacity strategy by providing a digital front door for patient self-navigation and engagement.
2024-02
Medical Device Network
Investors inject $60m in AI patient management start up Fabric
US-based health tech start-up Fabric received $60 million in funding, primarily from General Catalyst, with contributions from Thrive Capital, Google Ventures, and Salesforce. This funding will be used to advance Fabric's AI-driven electronic patient care and management software and to pursue further acquisitions of AI firms, following its acquisition of Gyant.
2024-02
Fierce Healthcare
Fabric buys UCM Digital Health to expand reach to payers, employers
Fabric, a healthcare tech and care enablement company, acquired UCM Digital Health, marking its fifth acquisition in less than three years. This acquisition follows Fabric's earlier purchase of Gyant in January 2024, which expanded its 'digital front door' for patients.
2025-11
Fabric Health (Press Release)
GYANT (acq. by Fabric) Launches Asynchronous Care Platform with Intermountain Healthcare to Handle Urgent Care Cases Virtually
GYANT, now acquired by Fabric, launched its asynchronous e-Visit care platform, Async, with Intermountain Healthcare. This AI-powered solution conducts clinical assessments within Intermountain's My Health+ app, routing eligible patients to asynchronous virtual visits.
2022-06
Fabric Health (Press Release)
GYANT (acq. by Fabric) Named to the 2021 CB Insights Digital Health 150
GYANT, now part of Fabric, was named to the CB Insights Digital Health 150 for the second consecutive year, recognizing it as one of the 150 most promising private digital health companies globally. GYANT's care journey automation software uses conversational AI to guide patients to appropriate resources.
2021-12

Frequently Asked Questions

Fabric Health leverages conversational AI to automate and optimize various aspects of the patient journey, from initial engagement to post-visit follow-up. Our AI-powered platform acts as a digital front door, guiding patients through intake, triage, scheduling, and even asynchronous care, ultimately freeing up staff time and improving patient access and satisfaction.
Fabric Health is built with a strong emphasis on data security and regulatory compliance. Our platform is HIPAA-compliant, and we employ robust encryption, access controls, and regular security audits to protect sensitive patient information. We understand the critical importance of trust in healthcare technology.
Yes, Fabric Health is designed for seamless integration with major EHR systems. We offer various integration methods, including APIs and custom connectors, to ensure that patient data flows smoothly between our platform and your existing clinical workflows. Our team works closely with your IT department to facilitate a smooth and efficient integration process.
Fabric Health provides comprehensive support and implementation services, including dedicated account management, technical support, and ongoing training for your staff. We partner with you from initial setup to continuous optimization, ensuring your team is proficient in using our platform and maximizing its benefits for your organization.
Fabric Health's pricing model is typically subscription-based, tailored to the specific needs and scale of your organization. While ROI can vary, clients often see significant returns through reduced administrative burden, improved patient acquisition and retention, decreased no-show rates, and enhanced operational efficiency. We can provide a customized ROI analysis based on your specific metrics.
Fabric Health goes beyond basic functions by intelligently triaging patients to the most appropriate care setting, whether it's a virtual visit, an in-person appointment, or asynchronous communication with a provider. Our AI can automate follow-up reminders, collect pre-visit information, and even guide patients through educational content, thereby streamlining complex clinical workflows and improving overall care navigation.
Fabric Health is committed to continuous innovation in the healthcare AI space, with a strong focus on expanding our capabilities in proactive patient engagement and personalized care journeys. We are a well-funded and growing company with a clear roadmap for future development, ensuring long-term stability and a commitment to evolving with the needs of healthcare providers.

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