Products

Boostlingo
Boostlingo
Medical Phone & Communication
Boostlingo helps businesses communicate across languages by integrating humans and AI to make language access simple, fast, and reliable. Their unified platform brings interpreting, translation, and multilingual events into one place.

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About Boostlingo

Boostlingo is a language technology company that provides interpretation management solutions, including AI-powered tools, for various sectors, with a significant focus on healthcare. Their platform offers on-demand and scheduled over-the-phone (OPI) and video remote interpreting (VRI) services, supporting over 300 languages. The company’s software is designed to be device-agnostic and compliant with regulatory and security requirements like HIPAA, SOC 2 Type II, and GDPR.

For physicians and healthcare organizations, Boostlingo’s AI medical interpreter assists with routine patient interactions and expands access for limited English proficiency (LEP) patients. This AI tool is built with insights from medical interpreters and designed for healthcare workflows, offering features like automatic language detection, real-time captioning, transcriptions, and summaries. When a conversation requires more nuanced understanding, empathy, or cultural context, the platform allows for a seamless rollover to a network of qualified human interpreters. This hybrid approach aims to balance the speed and cost-effectiveness of AI with the accuracy and human touch needed for critical medical conversations.

Boostlingo’s offerings for healthcare also include an interpreter management system that streamlines administrative tasks such as scheduling, workflow automation, and billing, and integrates with EHR systems like athenahealth. A 2026 report by Boostlingo, in partnership with Fierce Healthcare, indicated that 95% of healthcare leaders believe AI interpreting has a role in healthcare, with 3 out of 4 willing to consider AI when human interpreter waits exceed five minutes. The company emphasizes responsible AI usage with safeguards, quality controls, and a clear human escalation path to build trust among healthcare providers.

Focus Areas

language interpretation AI translation remote simultaneous interpretation interpreter management healthcare language access multilingual communication

Business Intelligence

TechnologyCloud-native, AI-powered language technology platform with intelligent routing, supporting on-demand and scheduled over-the-phone (OPI), video remote interpreting (VRI), and remote simultaneous interpretation (RSI). Integrates AI for transcription, live translation, and video captioning, with a hybrid human and AI solution.

What Physicians Need to Know

Language Interpretation
Boostlingo offers on-demand over-the-phone interpreting (OPI) and video remote interpreting (VRI) in over 300 languages, including ASL, with an average connection time of 13 seconds. They also provide remote simultaneous interpretation (RSI) for events.
AI Translation
Boostlingo provides AI translation for live speech into text, live captions, and document translation. They offer flexible translation options: AI only for low-risk content, AI with human review, or 100% human translation for high-stakes documents.
Interpreter Management
Their Interpretation Management System (IMS) centralizes scheduling, billing, and reporting for both onsite and remote interpreting. It automates workflows, manages invoicing and rate cards, and provides real-time visibility into performance.
Healthcare Language Access
Boostlingo specializes in healthcare interpreting and translation, offering qualified medical interpreters on-demand. Their platform is HIPAA and SOC 2 Type II compliant, ensuring secure workflows for sensitive information. They support translation for various medical documents and integrate with telehealth platforms and EHR systems.
Multilingual Communication
Boostlingo enables real-time interpretation, captioning, and transcription for meetings, conferences, and events. Their Boostlingo Events platform supports multilingual access for virtual, hybrid, and in-person events, including features like translated slides, chat, and polls.
Physician Tip

For physicians, Boostlingo offers immediate access to a network of over 14,000 medically qualified interpreters in 300+ languages, significantly reducing wait times and improving speed to care. The platform is HIPAA and SOC 2 compliant, ensuring patient data security and helping meet regulatory requirements. Physicians can easily integrate interpretation services into their existing telehealth and EHR systems, streamlining workflows and reducing administrative burden. This allows them to focus on delivering quality care without worrying about language barriers or compliance issues. Boostlingo's AI-powered call routing can direct calls to interpreters specifically trained for medical settings, ensuring relevant expertise.

Boostlingo offers extensive integrations with popular communication and billing platforms. This includes video conferencing tools like Zoom, Cisco Webex, and Microsoft Teams for seamless in-meeting interpretation. They also integrate with billing platforms such as QuickBooks and Stripe. For healthcare providers, the platform is designed to integrate with telehealth software and EHR systems.

Products by Boostlingo

1 product in the directory

Boostlingo
Boostlingo
Medical Phone & Communication
Boostlingo helps businesses communicate across languages by integrating humans and AI to make language access simple, fast, and reliable. Their unified platform brings interpreting, translation, and multilingual events into one place.

What the Web Says

Boostlingo is generally well-regarded for its comprehensive language interpretation platform, offering features like video and audio interpretation, scheduling, and management tools. Users appreciate its ease of use and the quality of its interpreters. However, some users have noted occasional technical glitches and a desire for more robust reporting features.

Overall: Positive

Strengths

  • User-friendly interface for interpreters and clients
  • High-quality and professional interpreters
  • Comprehensive platform with video, audio, and scheduling
  • Good customer support responsiveness
  • Reliable for healthcare and legal interpretation needs
  • Scalable solution for various organization sizes

Limitations

  • Occasional technical issues or glitches reported
  • Some users desire more advanced reporting features
  • Pricing can be a concern for smaller organizations
  • Integration with some existing systems could be improved
  • Limited customization options for certain workflows
  • Onboarding process for new interpreters could be smoother

Based on reviews from: G2, Glassdoor, Capterra, Healthcare IT News (general sentiment), Reddit (general sentiment)

Last updated: 2026-10-27

Videos

News, demos, and interviews about Boostlingo.

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Press & Coverage

boostlingo.com
Boostlingo Announces Beta of Boostlingo Translate for Document Translation
Boostlingo announced the beta launch of Boostlingo Translate, integrating document translation into the same platform customers use for interpretation, with general availability expected in Q1 2027.
2026-10
boostlingo.com
Boostlingo Achieves TX-RAMP Level 2 Certification and Renews SOC 2 Type II Certification
Boostlingo has achieved TX-RAMP Level 2 certification, allowing it to work with Texas state agencies requiring this level for confidential data, and has renewed its SOC 2 Type II certification for its On-Demand, IMS, and AI Interpreter platforms.
2026-10
boostlingo.com
New Report Finds Organizations Rely on a Patchwork of Language Support for Workforce Communication
Boostlingo published a report on the State of Interpreting Technology 2026, which found that despite expanded access, half of respondents reported instances where individuals with Limited English Proficiency (LEP) did not receive necessary interpretation.
2026-10
boostlingo.com
Boostlingo Publishes 2026 Language Access Compliance Guide
Boostlingo released its US Language Access & 2026 Compliance Guide, a resource for organizations to navigate language access laws, compliance risks, and the role of technology, including AI, in 2026.
2026-02
multilingual.com
Boostlingo Moves AI Interpreter to General Availability, Backed by a New Quality Evaluation System
Boostlingo announced the general availability of its AI Interpreter, a consecutive AI interpreting service, which outperformed a leading open-source language model in accuracy tests and is supported by a new evaluation system called Assure.
2026-08
boostlingo.com
AI Interpreting in Healthcare 2026 Report: Most Healthcare Leaders Would Consider AI When Interpreter Waits Hit 5 Minutes
A Boostlingo report, in partnership with Fierce Healthcare, found that most healthcare leaders would consider using AI for interpretation if human interpreter wait times exceed five minutes.
2026-07
boostlingo.com
New Study Evaluates AI Interpreting Accuracy Using Real Medical Audio and Industry Standard Benchmarks
Boostlingo released an AI Accuracy Study evaluating the performance of AI interpreting systems in real medical scenarios, using established translation benchmarks and real-world medical audio.
2026-01
boostlingo.com
Boostlingo Announces Plan to Power Growth with Investment from Mainsail Partners
Boostlingo announced a growth equity investment from Mainsail Partners to expand its management team, invest in software products, enter new international markets, and enhance customer success resources.
2021-08

Frequently Asked Questions

Boostlingo prioritizes HIPAA compliance by implementing robust security measures, including end-to-end encryption for all communication and strict access controls for patient information. Their platform is designed to protect sensitive health data during interpretation sessions, ensuring confidentiality and regulatory adherence.
Boostlingo offers a comprehensive suite of language interpretation services, including on-demand video remote interpretation (VRI) and over-the-phone interpretation (OPI), as well as scheduled appointments. Their platform is designed for seamless integration with existing healthcare workflows, allowing providers to quickly access qualified medical interpreters through various devices and EMR systems.
Boostlingo's AI translation tools can assist with medical documents and patient education materials, offering rapid translation capabilities. While AI translation provides quick drafts, it's generally recommended to use human interpreters or professional translation services for critical medical information to ensure the highest level of accuracy and nuance, especially given the complexities of medical terminology.
Boostlingo provides tools for interpreter management that allow healthcare organizations to manage their pool of interpreters, including tracking credentials, certifications, and performance. Their platform facilitates quality assurance through feedback mechanisms and performance monitoring, helping to ensure that interpreters meet the specific requirements of the healthcare industry.
Boostlingo typically offers flexible pricing models tailored to the specific needs of healthcare organizations, which may include per-minute rates for on-demand services, subscription plans, or custom packages. They often provide different tiers to accommodate varying usage volumes and service requirements, from small clinics to large hospital systems.
Boostlingo offers comprehensive technical support and training to ensure healthcare staff can effectively utilize their interpretation platform. This includes onboarding assistance, user guides, and ongoing technical support to address any issues or questions that may arise during the use of their services.
Boostlingo ensures platform stability and reliability through robust infrastructure, redundant systems, and continuous monitoring to minimize downtime and ensure consistent access to interpretation services. They are committed to providing a dependable solution for critical healthcare communication needs, backed by a dedicated technical team.

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