Relaymed
About Relaymed
Relaymed is a digital healthcare company that provides a SaaS (Software as a Service) point-of-care (POC) connectivity platform. The company’s primary goal is to automate the transfer of patient test results directly from in-office lab testing devices to Electronic Health Records (EHRs). This eliminates the need for manual data entry, which in turn reduces transcription errors, improves workflow efficiency, and ensures accurate billing for tests performed.
For physicians, Relaymed offers a streamlined solution to common challenges in point-of-care testing, such as standardizing workflows, ensuring data security, and maintaining interoperability with existing systems. The cloud-based software is designed to be user-friendly and simple to implement for practices of all sizes, from small clinics to multi-specialty groups and FQHCs. It supports various specialties including family practice, urgent care, pediatrics, OB-GYN, and college health. Relaymed is HIPAA-compliant and HITRUST-assured, prioritizing patient data security. By automating the data transfer, physicians can focus more on patient care and less on administrative tasks, while also ensuring compliance with regulations like Meaningful Use by incorporating clinical lab-test results as structured data.
Focus Areas
Business Intelligence
| Key Investors | Scottish Enterprise |
| Partnerships | Abbott, Quidel, Siemens Healthineers, athenahealth, PyraMed, AdvancedMD, Allscripts |
| Acquisitions | unknown |
| Technology | Cloud-based SaaS platform |
| FDA Clearances | unknown cleared products (estimated) |
What Physicians Need to Know
For physicians, Relaymed stands out by providing instant, accurate lab results directly in the EHR, enabling faster and more informed treatment decisions. It eliminates manual data entry errors, ensuring reliable patient data. The automated workflow frees up staff time, allowing them to focus more on patient care rather than administrative tasks, which can improve patient satisfaction and practice efficiency. Furthermore, it simplifies compliance with CLIA regulations and state reporting requirements, reducing administrative burden and audit anxiety. The system also helps protect practice revenue by ensuring all tests are accurately billed.
Relaymed boasts effortless integration with a wide array of leading ambulatory EHR systems, including Epic, Oracle Cerner, MEDITECH, TruBridge, Veradigm, athenahealth, NextGen Healthcare, eClinicalWorks, Practice Fusion, Greenway Health, eMDs, and ModMed. This broad compatibility ensures that practices can seamlessly connect their point-of-care devices regardless of their existing EHR infrastructure.
What the Web Says
Relaymed is a cloud-based solution that automates the transfer of point-of-care (POC) test results directly into Electronic Health Records (EHRs), aiming to eliminate manual data entry, reduce errors, and streamline workflows in healthcare settings. Reviews generally highlight its efficiency and ease of use in saving staff time and improving accuracy. However, some users have reported significant issues with product functionality, customer service, and the company's transparency.
Overall: MixedStrengths
- Eliminates manual data entry for POC test results, saving significant staff time.
- Reduces the risk of human error and improves accuracy of patient data in EHRs.
- Streamlines workflows and makes busy days calmer for healthcare staff.
- Results are instantly available in patient charts.
- User-friendly dashboard and easy to navigate.
- Good support site with clear instructions for setting up new devices.
Limitations
- Some users report the product arriving unconfigured and requiring significant technical knowledge for setup.
- Negative experiences with customer service, described as arrogant and deceptive.
- Claims of being misled about features and benefits.
- Difficulty in searching for patient information across all tested patients, rather than just the current page.
- One review on GetApp indicates low ratings for ease of use, value for money, and customer support.
- The system can be slow, and reporting can be confusing according to one review for a similar product, ReLiMed.
Based on reviews from: Relaymed: Put results in your EHR. Automatically., Case Studies and Testimonials - Relaymed, Working at Relaymed in Winter Park, FL: Employee Reviews | Indeed.com, Relaymed Reviews - 2026 - Slashdot, Relaymed Reviews, Prices & Ratings | GetApp UK 2026, Relaymed Software Reviews, Demo & Pricing - 2026, Relaymed Careers and Employment | Indeed.com, ReLiMed Reviews 2026. Verified Reviews, Pros & Cons | Capterra, Relay Network Reviews 2026: Details, Pricing, & Features - G2, Relaymed Software Pricing, Alternatives & More 2026 - Capterra, Is relay legit? The OS just looks real iffy? So idk - Reddit, ReLiMed Software Pricing, Alternatives & More 2026 | Capterra, Relay.app Reviews 2026: Details, Pricing, & Features - G2, Working at Relay Resources: 113 Reviews | Indeed.com, Working at Relay On Demand: 20 Reviews - Indeed, Best EHR Software: User Reviews from July 2026 - G2, Working at Relay: 10 Reviews - Indeed, ClinicMind Products | Read 234 Reviews on G2, Relay Reviews 2026: Details, Pricing, & Features | G2
Last updated: 2026-07-27
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