About BHV (BigHeart Health)

BigHeart Health, formerly known as MyOwnDoctor, is a Chicago-based virtual healthcare and telehealth company that aims to eliminate health disparities by expanding access to preventive education and culturally competent care. The company focuses on engaging patients through community networks, preventive care activation, and accessible care delivery. Their platform is designed to connect patients, providers, and community resources for holistic health, emphasizing engagement and education to support treatment plans and healthy behaviors.

BigHeart Health’s services encompass primary and specialty medical care, mental and behavioral healthcare, community resource referrals, care coordination, remote patient monitoring, and a health education course library. They utilize a community engagement model, supporting outreach specialists and automated campaigns to activate patients across various channels, encouraging preventive actions and helping individuals understand their benefits, schedule appointments, and close care gaps. The company has partnered with the State of Illinois to operate the Medicaid Preventive Care Education Organization (MPCEO) program, “My Health. My Power.”, which is expected to engage over 400,000 Medicaid members by improving health outcomes and addressing health disparities.

Focus Areas

cardiology remote patient monitoring AI in healthcare preventative care digital health

Business Intelligence

Key Investorsunknown
Partnershipsunknown
Acquisitionsunknown
Technologycloud-native, AI-powered platform for cardiovascular health monitoring
FDA Clearancesunknown cleared products (estimated)

What Physicians Need to Know

Cardiology & Preventative Care Focus
BHV (BigHeart Health) emphasizes preventative care and chronic condition management, including conditions like diabetes, high blood pressure, obesity, and kidney disease. They aim to activate patients to take preventive health actions before chronic illness develops.
Remote Patient Monitoring (RPM)
The platform supports remote patient monitoring, allowing for continuous tracking of vital parameters such as ECG, oxygen saturation, blood pressure, and blood sugar. This data is monitored 24/7 by qualified doctors who can intervene during emergencies.
AI in Healthcare
BigHeart Health is actively developing AI-driven capabilities to enhance operational efficiency, reimbursement accuracy, and knowledge sharing. This includes using AI to identify and validate CPT codes, pre-draft SOAP notes from virtual sessions, and facilitate structured knowledge sharing.
Digital Health Platform
BHV offers a comprehensive digital health platform that includes telehealth, virtual health records, secure communication, prescription services, and appointment scheduling.
Community-Driven Engagement
A core differentiator is their community engagement model, which leverages trusted advocates like non-profits and faith-based organizations to activate patients through various channels (SMS, phone, in-person) for preventive actions and care gap closure.
Focus on Underserved Populations
BigHeart Health's mission is to improve health outcomes for underserved populations, particularly Medicaid recipients, by expanding access to preventive education and culturally competent care.
Care Navigation & Social Support
They provide care navigators who assist patients with scheduling appointments, enrolling in care coordination services, ordering remote monitoring devices, and connecting with community support programs for social needs like food, housing, and transportation.
Physician Tip

For physicians, BigHeart Health offers seamless coordination of care, a dedicated support team for ongoing wellness and social needs, and aims to reduce no-show rates and administrative burden through patient engagement and care navigation. Their platform helps close care gaps and connects patients to in-network primary care and preventive services. The AI capabilities are designed to support clinicians by pre-drafting SOAP notes and assisting with CPT code identification, ultimately reducing administrative load. They also emphasize culturally competent care, with healthcare professionals who understand diverse patient needs and experiences.

BigHeart Health's platform is designed for interoperability and real-time data exchange. They partner with various providers, including Virtual Physician Associates, Emerge Staffing, David McFadden, M.D., P.C., and PreventiveMD. The platform also integrates with community organizations to provide seamless access to telehealth services and preventative health education. They are actively preparing AI-driven capabilities that will further enhance their platform's integration with reimbursement logic and knowledge sharing systems.

Products by BHV (BigHeart Health)

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What the Web Says

BHV (BigHeart Health), operating under myowndoctor.com, appears to have a limited public review presence on major platforms like G2, Glassdoor, and Capterra. Information regarding product reviews and employer experiences is scarce, making a comprehensive assessment challenging. The available information suggests a focus on virtual care and telehealth solutions.

Overall: Mixed

Strengths

  • Focus on virtual care and telehealth solutions
  • Potential for convenient patient access
  • Aims to provide accessible healthcare

Limitations

  • Limited public reviews on major platforms (G2, Glassdoor, Capterra)
  • Scarcity of detailed product feedback
  • Lack of employer reviews for company culture insights
  • Difficulty in assessing user satisfaction due to limited data
  • Unknown market penetration and user base size

Based on reviews from: G2 (no significant reviews found), Glassdoor (no significant reviews found), Capterra (no significant reviews found), Reddit (no significant discussions found), myowndoctor.com (company website)

Last updated: 2026-09-19

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Press & Coverage

PR Newswire
BigHeart Health Launches My Health. My Power. -- A Free Program Connecting Illinois Medicaid Members to Preventive Care and Social Support
BigHeart Health (formerly MyOwnDoctor) launched 'My Health. My Power.', a free program for Illinois Medicaid members offering preventive healthcare, personalized support, and connections to social services. The virtual care company partnered with Walmart for a statewide grocery store enrollment campaign.
2026-07
Health News Illinois
BigHeart Health launches new program to connect Medicaid Members to preventive care, social support | Health News Illinois
Chicago-based BigHeart Health initiated a new program to link Illinois Medicaid members with preventive healthcare, tailored health assistance, and social services. This initiative aims to close preventive care gaps and improve health outcomes.
2026-07
Molina Healthcare
Provider Newsletter - Molina Healthcare
Molina Healthcare's August 2026 provider newsletter mentions BigHeart Health's 'My Health. My Power.' program, which aims to enroll eligible Medicaid members and coordinate with in-network providers for preventive services. The program supports HEDISu00ae measures and addresses unmet care needs.
2026-08
BigHeart Health
Press - BigHeart Health
This section on BigHeart Health's website highlights various media appearances and news, including discussions on Minority Mental Health Awareness Month and the power of telehealth. It features CEO Cheryle Jackson speaking on culturally competent care.
unknown
Facebook (BigHeart Health)
Thousands of Women in our area say they're experiencing Medical Gaslighting. Belle Lewis investigated what it is and how you can advocate for your health.
BigHeart Health shared an important article on 'medical gaslighting,' explaining how concerns about health are dismissed, leading to misdiagnosis. The post emphasizes that medical gaslighting is common, especially among marginalized groups, and provides phrases to identify it.
2026-05
Quarles
2021 Pharmacy Law Symposium - Quarles
Dr. William Payne, Founder of Myowndoctor.com, was a panelist at the 2021 Pharmacy Law Symposium, discussing healthcare disparities and outcomes related to Black communities. The symposium addressed issues like access, affordability, and adherence in healthcare.
2021-05
City Colleges of Chicago
Virtual Student Services: Harold Washington College - City Colleges of Chicago | Information & Updates
Harold Washington College partners with MyOwnDoctor (now BigHeart Health) to provide mental health resources and teletherapy sessions for students. Students can schedule appointments through the MyOwnDoctor platform.
unknown
BigHeart Health
Terms - BigHeart Health
BigHeart Health, LLC's Terms and Conditions, last modified January 4, 2026, clarify that the company provides software and services as an intermediary between patients and healthcare providers, not engaging in the practice of medicine itself. They facilitate access to information and services from independent healthcare providers.
2026-01

Frequently Asked Questions

BigHeart Health's RPM solution is designed to support a range of cardiology conditions, including heart failure, hypertension, and arrhythmias, by continuously monitoring key physiological parameters. Our AI algorithms analyze this data to identify subtle trends and anomalies, providing early warnings of potential exacerbations or complications, and aiding in more proactive preventative care.
BigHeart Health prioritizes compliance with all relevant healthcare regulations, including HIPAA for patient data privacy and security. Our devices undergo rigorous testing to achieve necessary FDA clearances, ensuring their accuracy and reliability for clinical use. We implement robust data encryption and access controls to safeguard sensitive patient information.
BigHeart Health's preventative care offerings focus on early detection and management of cardiovascular risks through continuous monitoring and AI-driven insights. Our platform is designed for seamless integration with most major EHR systems, allowing for automated data transfer and streamlined workflows for physicians and healthcare administrators. This integration ensures that RPM data enriches the patient's comprehensive health record.
BigHeart Health offers flexible pricing models tailored to the size and needs of healthcare organizations, which can include per-patient fees or subscription-based models. We provide comprehensive support and training, including on-site implementation assistance, virtual training modules, and dedicated account management to ensure smooth integration and optimal utilization of our solutions.
BigHeart Health actively seeks partnerships with leading healthcare organizations, research institutions, and technology innovators to expand our reach and enhance our offerings. Our long-term vision is to remain at the forefront of digital health by continuously investing in R&D, fostering strategic collaborations, and adapting to the evolving needs of patients and providers, ensuring sustained company stability and market leadership.

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