TalkToMedi
Overview
TalkToMedi is a Canadian voice AI receptionist for family and specialty clinics. It handles routine patient calls, appointment requests and clinic-approved administrative questions using each practice’s rules. Matters outside scope are routed to staff; clinical decisions remain with the clinic team. Booking workflows depend on each clinic’s systems and configuration. A public sample call is available on the website. The company’s software provides conversational AI tools for appointment scheduling, patient intake, follow-up communication, multilingual interactions, automated reminders and integration with healthcare management systems, enabling clinics, hospitals and healthcare providers to manage patient communication workflows, reduce administrative workload and improve coordination of routine healthcare interactions across digital channels.
Reviewed by Pouyan Golshani, MD — Interventional Radiologist
Key Features
- Routine patient call handling
- Appointment request intake
- Clinic-approved administrative answers
- Staff handoff for out-of-scope matters
- AI patient outreach for specialty care
- AI voicemail and patient SMS
- EMR & EHR Integrations
- Multilingual voice models (French, Mandarin, Hindi, Spanish)
- After-hours call handling
- Customizable clinic playbooks
Use Cases
- Automating patient calls and messages
- Booking and rescheduling appointments
- Capturing specialty intake and routing requests
- Reactivating patients from EMR tasks
- Scheduling follow-ups and sending reminders
- Converting voicemail into structured requests and continuing conversations via SMS
Details
| Category | Medical Phone & Communication |
| Pricing |
Paid
|
| Deployment | Cloud |
| Compliance | |
| BAA Available | Yes AI-estimated |
| HIPAA Compliant | Yes AI-estimated |
| FDA Status |
Not applicable AI-estimated TalkToMedi does not have FDA clearance. Another company, Mesosil, mentioned in a search result, has secured U.S. FDA 510(k) clearance for an antimicrobial biomaterial. |
| Integrations | |
| EHR | Not specified |
| Specialties | Family Medicine, Internal Medicine, Pediatrics |
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