Carebox
About Carebox
Carebox is a healthcare AI company that develops a clinical trial matching platform designed to connect patients and physicians with suitable treatment options available in clinical trials. The company’s platform utilizes artificial intelligence and automation to index patient eligibility criteria and normalize protocol data. This enables pharmaceutical sponsors and research centers to efficiently match clinical and genomic profiles with relevant studies and manage patient referrals through an integrated digital health network. [1, 3, 10]
For physicians, Carebox Connect acts as a supercharged version of ClinicalTrials.gov, offering enhanced search and filtering capabilities beyond basic condition, phase, and location. [14] The platform allows physicians to access filtered trial options aligned with clinical profiles, and patients can complete questionnaires to find trials matching their specific diagnosis, stage, and treatment history. [13, 14] Carebox aims to streamline healthcare operations, improve patient experiences, and drive operational efficiency by addressing the bottlenecks in clinical trial recruitment and retention. [5, 8, 10]
Focus Areas
Business Intelligence
| Key Investors | H.I.G. Growth Partners |
| Partnerships | TOUCHBBCA, THANC, Lung Cancer Research Foundation (LCRF), Mirati, UCLA Health, Moffitt Cancer Center, Lilly Trials, Blood Cancer United, Cancer Research Institute, Stand Up To Cancer, AstraZeneca, Huntington's Disease Society of America (HDSA) |
| Acquisitions | EmergingMed (2016) |
| Technology | Cloud-native SaaS platform with AI and human-supervised automation for eligibility criteria indexing, REST API for integration, multilingual condition-based questionnaires. |
What Physicians Need to Know
Carebox Connect acts as a 'supercharged' version of ClinicalTrials.gov, providing a more efficient way to identify treatment options for your patients through clinical trials. You can use condition-based questionnaires or advanced eligibility criteria filters to quickly find relevant studies. The platform aims to streamline the referral process, ensuring your patients are connected to appropriate study teams. It can also be integrated into EHR workflows to automatically identify relevant trials at the point of care, minimizing effort for providers and potentially increasing and diversifying trial participation.
Carebox Connect is designed as a scalable and extensible cloud-based SaaS platform. It offers an OAuth-secured REST API for embedding its matching engine anywhere. The referral management solution can integrate with systems like Reify Study Team and can extend CRM platforms such as Salesforce. Carebox is also actively piloting integrations with Electronic Health Records (EHRs) using the HL7u00ae FHIRu00ae standard to embed trial matching directly into physician workflows.
What the Web Says
Carebox (careboxhealth.com) is a healthcare data interoperability platform that focuses on clinical trial matching and patient engagement. The company aims to connect various data sources to healthcare enterprise solutions, facilitating better clinical trial matching, onboarding, and patient registry development. Carebox.org, a separate entity, is a telehealth platform offering medically guided weight loss treatments. While Carebox Health focuses on B2B solutions in clinical research, Carebox.org directly serves consumers for weight loss.
Overall: MixedStrengths
- Patient-centric approach to clinical interoperability networks.
- Streamlines patient matching to clinical studies using structured questionnaires and AI.
- Improves access to research opportunities and helps sponsors with faster enrollment.
- Positive interactions with customer service, highlighting attentive and professional staff (for Carebox.org).
- Easy and efficient user experience for patients (for Carebox.org).
- Offers personalized GLP-1 treatment plans with ongoing clinical support (for Carebox.org).
Limitations
- Limited public reviews available for Carebox Health (careboxhealth.com).
- Carebox.org has a low trust score (18/100) from Gridinsoft, classifying it as a suspicious website.
- Some users of Carebox.org have reported issues with inconsistent information regarding medication strengths.
- Concerns about aggressive calling and texting from Carebox.org.
- Lack of extensive reviews on platforms like Trustpilot for Carebox.org, leading to user nervousness.
Based on reviews from: Zippia, Trustpilot, Carebox Healthcare Solutions Inc (salary and employee reviews), Life Sciences Review, Reddit, Gridinsoft
Last updated: 2026-09-05
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