Caregility
About Caregility
Caregility is a leading telehealth solutions company that specializes in connecting patients and clinicians through its comprehensive Caregility Connected Care™ platform. This platform integrates virtual care and AI at the patient bedside, aiming to enhance patient safety, improve clinical efficiency, and optimize healthcare operations. For physicians, Caregility offers a suite of clinically informed software applications and intelligent telehealth devices that facilitate real-time virtual consultations, remote patient monitoring, and care coordination across various settings, including acute, post-acute, outpatient, and home care.
The company’s solutions are designed to streamline workflows, reduce clinician burden, and provide better communication and collaboration tools for care teams. Caregility leverages AI-powered capabilities such as computer vision, audio AI, and ambient sensors for real-time monitoring, fall risk detection, and distress signal detection, which can be integrated into existing healthcare systems. Their platform supports a wide range of use cases, including tele-ICU, virtual nursing, e-sitting, hospital-at-home programs, and specialty consults, serving over 1,100 hospitals in health systems globally.
Focus Areas
Business Intelligence
| Key Investors | Star Mountain Capital, Dr. York Wang, initial founders, high-net-worth healthcare-focused investors |
| Partnerships | Rome Health, Drexel University, UMass Memorial Health, OhioHealth |
| Acquisitions | Yorktel (predecessor company, acquired by private equity in 2024 after Caregility's spin-off) |
| Technology | Caregility Connected Care™ Platform, cloud-native, edge AI, computer vision, audio AI, ambient sensors, HIPAA compliant, ISO 27001/27701 Certified |
What Physicians Need to Know
For physicians, Caregility's solutions offer enhanced access to specialists and care teams, enabling virtual consultations and multidisciplinary rounding. The AI tools, such as Augmented Observation and Clinical Notes, can automate clinical processes, reduce documentation burden, and provide real-time insights for quicker intervention and improved patient safety. The platform's interoperability with EHRs like Epic ensures that virtual care workflows are embedded directly into familiar systems, streamlining care delivery and providing immediate access to patient history and results. This ultimately helps physicians improve patient outcomes, reduce adverse events, and enhance overall care coordination.
Caregility's platform is designed for seamless integration with various healthcare systems and devices. They offer deep integration with multiple Epic modules (including MyChart, MyChart Bedside, CareLink, Monitor, Hyperspace, Canto, Haiku, and Rover) using Context-Aware Linking (CAL) and Embedded Context-Aware Linking (eCAL). They also support API-based integration with other EHRs like Oracle Health (Cerner). Beyond EHRs, Caregility integrates with digital health assessment devices (e.g., Eko's digital stethoscope, pulse oximeters, blood pressure kits), interactive patient care (IPC) systems like OneView, third-party clinical service solutions (e.g., Equum for outsourced staff), and language interpretation services (e.g., Cloudbreak, LanguageLine, Stratus Video). They also leverage HL7 and Smart on FHIR interoperability for sharing patient demographic data.
What the Web Says
Caregility is a telehealth solutions company that offers a Connected Careu2122 platform for virtual care across various healthcare settings. The platform provides clinical and operational applications, hospital-grade smart room devices, seamless integrations, and AI capabilities to support virtual health journeys. Caregility aims to reduce costs, improve patient outcomes, and increase patient satisfaction through remote monitoring and access to specialists.
Overall: PositiveStrengths
- Scalable and adaptable for multiple use cases and patient needs.
- Helps reduce hospital readmissions through remote monitoring.
- Improves patient outcomes by providing access to specialists.
- Increases patient satisfaction with convenient and accessible care.
- Easy to use with reliable equipment and intuitive product suite.
- HIPAA-compliant with strong security features.
Limitations
- Some users desire more customization options for the software.
- Reports of technical issues such as poor video quality, audio problems, and connectivity disruptions.
- Dissatisfaction with the level of customer support.
- As a startup, there can be challenges and frustrations, including potential favoritism at C-level.
- Demanding work environment.
Based on reviews from: FeaturedCustomers, SelectHub, Caregility Website, Indeed.com, HealthTech Magazines
Last updated: 2026-09-10
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