Clearwave
About Clearwave
Clearwave is a leading healthcare AI company that provides a comprehensive patient engagement platform designed to optimize workflows, accelerate revenue, and enhance the patient experience for specialty medical practices, hospitals, and health systems. Their platform empowers patients with self-service options for scheduling, registration, insurance eligibility verification, and payments, thereby reducing administrative burdens on staff and improving operational efficiency.
For physicians, Clearwave’s solutions translate to tangible benefits such as reduced patient wait times, increased point-of-service collections, and a significant drop in denied insurance claims through automated, real-time eligibility checks. The platform integrates seamlessly with existing Practice Management (PM) and Electronic Health Record (EHR) systems, ensuring accurate data capture and streamlined processes. Furthermore, Clearwave’s Voice AI capabilities automate routine inquiries and appointment management, freeing up staff to focus on direct patient care and complex tasks, ultimately leading to improved patient satisfaction and practice growth.
Focus Areas
Business Intelligence
| Key Investors | Great Hill Partners, Frontier Growth |
| Partnerships | Valer (prior authorization automation), Unlimited Systems (Oncology revenue cycle), Vital Interaction (patient reactivations and retention), Rivet Health (A/R acceleration, patient cost estimates), SocialClimb (healthcare marketing, patient acquisition), InstaMed (payment and billing), Medicus IT (managed healthcare technology services), Keena (healthcare optimization) |
| Acquisitions | Odoro (digital patient access solutions) |
| Technology | Patient-led self-service platform, AI-driven workflows, EMR/PMS-agnostic integration, Voice AI, cloud-native (implied by SaaS), mobile, tablet, and kiosk modalities for patient check-in and registration |
What Physicians Need to Know
For physicians, Clearwave stands out by directly impacting practice profitability and operational efficiency. It helps increase reimbursement and profits through improved point-of-service collections (up to 112% increase) and a significant reduction in claim rejections (up to 94%). The platform drastically reduces administrative burdens, freeing up staff time from routine tasks like scheduling, registration, and eligibility verification, allowing them to focus more on direct patient care. Physicians can also expect enhanced patient acquisition and retention due to 24/7 self-scheduling options and an overall improved, patient-led experience. The system ensures improved data accuracy, leading to cleaner claims and fewer denials, and maximizes schedule capacity by efficiently filling appointment slots and reducing no-shows. Ultimately, Clearwave empowers practices to meet modern patient demands for convenience and control, fostering a more efficient and profitable healthcare environment.
Clearwave boasts seamless integration with over 50 widely used Electronic Medical Records (EMR) and Practice Management Systems (PMS), including prominent platforms like Athenahealth, Meditech, ModMed, and NextGen. This robust interoperability ensures bidirectional data flow, synchronizing patient information across systems, reducing duplicate data entry, and enhancing overall workflow efficiency for healthcare practices.
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