Diligent
About Diligent
Diligent is a leading provider of AI-powered governance, risk, and compliance (GRC) software solutions, with a specific focus on the healthcare sector. For physicians and healthcare organizations, Diligent’s platform aims to streamline critical administrative and oversight functions, enabling faster, data-driven decisions while ensuring regulatory adherence and patient data protection. The Diligent One Platform centralizes board management and GRC activities, offering a unified view of risk and providing insights to leadership.
In the healthcare context, Diligent’s AI-powered tools are designed to safeguard sensitive patient data and ensure compliance with evolving regulations like HIPAA. The platform empowers boards and executives with secure collaboration tools, AI-assisted materials, and real-time insights to navigate complex healthcare networks. It centralizes operational, vendor, and cybersecurity risk data, automates assessments, and generates real-time dashboards to prioritize patient and business safety. Additionally, Diligent simplifies policy management, automates evidence collection, and tracks regulatory changes, allowing healthcare staff to focus more on patient outcomes. The company also offers solutions for audit management, aligning audit activity with top risks and producing examiner-ready reports efficiently.
Focus Areas
Business Intelligence
| Key Investors | Clearlake Capital Group, Blackstone, Insight Partners, Y Combinator, Accel, Speedinvest, Shapers, True Ventures, DNX Venture, Ubiquity Ventures, E14 Fund, Next Coast Ventures, Boom Capital, Gaingels, Cedars-Sinai Health Ventures |
| Partnerships | CivicPlus DocAccess |
| Acquisitions | Brainloop, BoardPad, Boardroom Resources, Manzama, Steele, Galvanize, Accuvio, 3rdRisk Solutions B.V., Spark Compliance, Vault |
| Technology | Cloud-native, AI-powered GRC platform (Diligent One Platform), AI operating system, agentic AI capabilities |
What Physicians Need to Know
For physicians and healthcare organizations, Diligent's platform can significantly streamline administrative burdens related to governance, risk, and compliance. It helps safeguard patient data and ensures HIPAA-conscious oversight, allowing staff to focus more on patient outcomes. The AI-powered tools can centralize operational, vendor, and cybersecurity risk data, automate assessments, and provide real-time dashboards to prioritize patient and business safety. This can lead to faster decision-making, improved compliance with evolving regulations, and a stronger posture against cyber threats and data privacy risks. Diligent also offers solutions for managing ethics and compliance programs, and aligning audit activity with top risks, producing examiner-ready reports quickly.
The Diligent One Platform is designed to be a unified GRC solution, aiming to replace the need for multiple vendors by integrating essential GRC tools into one centralized platform. It offers integrations with over 100 leading third-party data providers, including existing enterprise tools, to eliminate information silos and create a single source of truth for enterprise oversight.
What the Web Says
Diligent offers a suite of governance, risk, and compliance (GRC) SaaS solutions, including board management, entity management, and audit management platforms. Users generally find Diligent's products to be easy to use and effective for streamlining GRC processes, with strong security and good customer support. However, some users note a learning curve for new users and limitations in customization options and offline access for certain products. Employer reviews indicate a generally positive work environment with good people and challenging projects, but some concerns exist regarding management, compensation, and the enforcement of in-office requirements.
Overall: MixedStrengths
- Easy to use and navigate interface for many products.
- Streamlines governance, risk, and compliance processes.
- Effective for board material preparation and meeting management.
- Strong security protocols and secure data storage.
- Responsive and helpful customer support.
- Good work-life balance and flexible working hours in some teams.
Limitations
- Pricing can be higher compared to competitors.
- Learning curve for new users and extensive features can be overwhelming.
- Limited customization options in certain modules.
- Issues with document management, including offline access limitations and slow performance with large files.
- Some users report rigid agenda package builders.
- Concerns about management, compensation, and strict in-office requirements in some areas.
Based on reviews from: G2, Capterra, Software Advice, Reddit, Indeed, Comparably, Discern, Gartner Peer Insights
Last updated: 2026-10-02
Videos
News, demos, and interviews about Diligent.
Videos load interactively. If none appear, search YouTube for Diligent →
Press & Coverage
Frequently Asked Questions
Related Companies
Intelligent Voice AI (IVAI) is an agentic AI platform that deploys AI voice agents specifically designed for healthcare, insurance, legal, and home services businesses. For physicians and medical practices, IVAI’s Evolve AI Agents act as an AI workforce, not just an answering service, handling a comprehensive range of administrative and operational tasks. These agents can […]
Dext, formerly known as Receipt Bank, is a company that specializes in bookkeeping automation, leveraging data, technology, and applied AI to enhance productivity and efficiency for businesses, accountants, and bookkeepers. [3, 16] Their platform is designed to streamline financial document management and automate bookkeeping tasks, aiming to simplify the accounting process and enable more informed […]
Cortex (https://www.cortex.app) is an AI-powered internal developer portal designed to enhance engineering excellence and streamline software development workflows. For physicians, this translates to a platform that can indirectly improve healthcare technology by enabling engineering teams to build more reliable, secure, and efficient software. The platform helps in cataloging, scoring, and assigning actions to improve service […]
Nino is an AI-powered financial planning and tax service that aims to provide comprehensive financial guidance. For physicians, Nino’s AI software can help manage income, student loans, and plan career transitions, such as moving from training to practice or considering practice ownership. The platform allows physicians to view loans, income, and savings in one place, […]
Coral AI is a healthcare artificial intelligence company that aims to streamline administrative workflows for healthcare providers, ultimately accelerating patient access to care. The company’s AI-driven platform integrates with existing healthcare systems, including EHRs, fax lines, and payer portals, to automate complex administrative tasks. This includes patient intake, prior authorizations, billing, compliance, and patient outreach. […]
SamaCare is a healthcare AI company that provides a cloud-based workflow intelligence platform designed to streamline the prior authorization process for specialty medications. The company’s platform aims to reduce the administrative burden on medical practices, improve approval rates, and add predictability to patient care. By digitizing the often manual and paper-heavy prior authorization process, SamaCare […]