EliseAI

New York, NY All United States companies → — Founded 2017

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Elise AI

Medical Phone & Communication

EliseAI's VoiceAI is an advanced conversational AI platform that automates patient calls, scheduling, and administrative tasks for healthcare practices, integrating seamlessly with EHR systems to improve efficiency and patient access 24/7.

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About EliseAI

EliseAI is a company that develops conversational AI platforms to automate workflows and operations in both the housing and healthcare sectors. For healthcare providers, their HealthAI platform is designed to manage non-clinical tasks, such as triaging patient requests, onboarding new patients, scheduling and rescheduling appointments, and explaining bills. The AI is trained on patient and administrative data to interact in a human-like manner, remembering details from previous interactions.

EliseAI’s solutions integrate with existing Electronic Health Record (EHR) and Practice Management Systems (PMS) to ensure accurate patient data management and streamline workflows. The VoiceAI component offers 24/7 automated call handling for inquiries related to scheduling, reminders, and billing, supporting multiple languages and aiming to reduce operational costs. This allows healthcare staff, including those in specialties like women’s health, dermatology, ophthalmology, and orthopedics, to focus more on patient care by offloading repetitive administrative burdens.

Focus Areas

conversational AI agentic AI healthcare automation patient scheduling patient intake call center operations administrative task automation housing automation leasing automation resident operations

Business Intelligence

Technology

cloud-native, conversational AI platform, VoiceAI, agentic AI, natural language processing (NLP), integrates with EHRs/PMS, leverages large language models (including OpenAI), full-stack automation platform

What Physicians Need to Know

Conversational AI & Agentic AI

EliseAI specializes in generative conversational AI across various channels (voice, text, email, webchat) for both housing and healthcare. Their agentic AI, like the 'Apollo' platform, can perform and complete tasks from daily operations to executive-level decisions. They aim to automate complex, regulated tasks in these industries.

Healthcare Automation

EliseAI's HealthAI automates the entire patient journey for specialty physician groups, from initial calls, referrals, scheduling, and insurance verification to chart preparation and follow-ups. They handle patient intake, collecting demographics, verifying coverage, and prepping charts directly in the EHR. Their VoiceAI answers 100% of inbound calls instantly, 24/7, eliminating hold times.

Patient Scheduling

EliseAI offers 24/7 online scheduling that captures appointments, converts web visitors, and handles complex healthcare scheduling, including insurance verification, symptom-based triage, and provider matching. It can book, reschedule, and cancel appointments directly in EHR systems.

Patient Intake

The system collects complete patient demographics, creates patient profiles directly in the EHR, and verifies insurance eligibility and acceptance based on practice rules. It also handles symptom-based triage by asking follow-up questions to determine appropriate appointment types.

Call Center Operations

EliseAI's VoiceAI answers every call instantly with zero hold time, including after hours, reducing abandonment rates significantly. It manages communication across phone, text, email, and webchat, offering instant responses and multilingual support.

Administrative Task Automation

EliseAI automates repetitive, high-volume administrative tasks, freeing up staff to focus on in-person patient care and complex cases. This includes managing billing inquiries, collecting payments, sending reminders, and handling recall outreach.

Housing Automation

EliseAI automates the full lifecycle of renting a home, including leasing, resident services, maintenance, and renewals. Their platform handles leasing inquiries, schedules tours, processes renewals, collects rent, and coordinates maintenance across various communication channels.

Leasing Automation

The platform prequalifies leads, answers questions, collects documentation, identifies available units, and ensures compliance with local laws for affordable housing. It provides 24/7 availability to respond to inquiries, schedule tours, and personalize follow-up communications.

Resident Operations

EliseAI automatically coordinates and tracks maintenance requests, manages payment communications, and proactively handles resident renewals and follow-ups. It also helps residents troubleshoot minor issues and de-escalate emergency maintenance calls.

Physician Tip

For physicians, EliseAI stands out by offering a purpose-built AI solution for healthcare complexity, not just a generic chatbot. It deeply integrates with existing EHR systems (such as Athenahealth, ModMed, eClinicalWorks, Nextech, and AdvancedMD) to sync appointment templates, provider schedules, patient charts, and insurance data in real-time. This allows the AI to read patient charts, billing alerts, and imaging history before confirming appointments, factoring in outstanding balances, special requirements, and patient-specific notes. EliseAI is custom-built for each specialty's unique workflows, with expertise in areas like dermatology, women's health, ophthalmology, and orthopedics. It aims to reduce administrative burden, improve patient access, and free up staff time for in-person care, leading to significant efficiency gains and cost savings. The system also offers multilingual support, making healthcare more accessible to diverse communities.

EliseAI integrates directly with major Electronic Health Record (EHR) systems including Athenahealth, ModMed, eClinicalWorks, Nextech, and AdvancedMD. They also integrate with various property management systems (PMS) for their housing solutions. The platform is designed to consolidate the capabilities of multiple point solutions into one unified AI platform, reducing tech stack sprawl and associated costs.

Products by EliseAI

1 product in the directory

Elise AI

Medical Phone & Communication

What the Web Says

EliseAI is an AI-driven platform specializing in conversational AI for the real estate and healthcare industries, aiming to automate routine tasks and streamline communication. Users generally praise its ability to improve efficiency, handle a high volume of inquiries, and provide 24/7 availability. However, some users note limitations in handling complex conversations and occasional generic responses. As an employer, EliseAI is described as a fast-paced and intense environment that offers significant ownership and growth opportunities, but it may not be suitable for those seeking a traditional 9-to-5 job.

Overall: Mixed

Strengths

Automates routine conversations and saves time on repetitive tasks.
Provides 24/7 availability and quick response times.
Handles high volumes of leads efficiently.
Offers comprehensive customer support.
Supports multiple languages.
Opportunities for significant ownership and career growth in a fast-paced environment.

Limitations

Limitations in handling complex conversations, leading to frustration and awkward handoffs to human agents.
Can sometimes give generic or incorrect answers and lose track of previous conversation context.
Onboarding and integration can be time-consuming and cumbersome.
Pricing may be a concern for smaller teams, with a reported annual minimum.
Work-life balance can be intense, and it's not a traditional 9-to-5 job.
Some employees report a toxic work culture and issues with hiring practices.

Based on reviews from: G2, Built In, AIToolsBakery, Reddit, Capterra, Elion Health, FeaturedCustomers, Indeed.com, 1Point3Acres

Last updated: 2026-10-24

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Press & Coverage

GlobeNewswire

EliseAI Raises $350 Million at $4 Billion Valuation to Bring AI Deeper Into Housing and Healthcare Operations

EliseAI, an AI company automating complex housing and healthcare systems, announced it raised $350 million at a $4 billion valuation in a financing round led by Andreessen Horowitz (a16z) and Bessemer Venture Partners. The funding will accelerate product development and expand engineering, deployment, and sales teams across North America, including a new engineering hub in San Francisco.

2026-09

Unite.AI

EliseAI Raises $350M at $4B Valuation to Expand Housing and Healthcare AI

EliseAI secured $350 million in funding, reaching a $4 billion valuation, to further automate housing and healthcare operations. The company's platform now powers one in six U.S. apartments and has surpassed $200 million in annual recurring revenue.

2026-09

Dealroom News

EliseAI raises $350M at $4B valuation to push AI deeper into housing

EliseAI, which automates back-office work for landlords and health systems, has raised $350 million in a Series F round at a $4 billion valuation. The company plans to use the capital for product development and to expand its teams, targeting property management and healthcare administration.

2026-09

HLTH

EliseAI Raises $350M as Valuation Doubles to $4B

EliseAI's recent $350 million funding round at a $4 billion valuation highlights its growth in automating administrative and operational workflows across housing and healthcare. The company's software is used in one in six U.S. apartments and focuses on streamlining patient-related workflows for specialty physician groups.

2026-09

Health Tech World

AI firm EliseAI valued at US$4bn in new funding round

EliseAI secured US$350 million in a funding round, valuing the AI firm at US$4 billion, to expand its automation tools for housing and healthcare systems. The company develops AI tools to automate administrative workflows like scheduling and back-office tasks.

2026-09

Business Wire

EliseAI Hits $200M ARR After Five Consecutive Years of 100% Growth Across Housing and Healthcare

EliseAI announced it surpassed $200 million in annual recurring revenue (ARR), achieving 100% year-over-year growth for the fifth consecutive year. The company's AI solutions automate complex housing and healthcare systems, with one in six U.S. apartments now utilizing its platform.

2026-06

CIO Bulletin

EliseAI: Transforming Housing and Healthcare with AI

EliseAI is revolutionizing the housing and healthcare industries with its conversational AI, automating tedious manual tasks to improve operational efficiency and customer experience. The platform integrates seamlessly with healthcare systems like EHRs and ensures HIPAA and SOC 2 Type II compliance.

2026-10

AI Magazine

How EliseAI Builds AI Agents for Housing and Healthcare

EliseAI's co-founder and CEO, Minna Song, discusses how the company builds AI agents that manage leasing for one in six U.S. apartments and administrative tasks for 3,500 healthcare organizations. The company's products, including LeasingAI, ResidentAI, and VoiceAI, integrate with existing property management and electronic health record systems.

2026-10

Frequently Asked Questions

What specific healthcare administrative tasks can EliseAI automate for my practice or health system?

EliseAI can automate a wide range of non-clinical administrative tasks, including patient scheduling (booking, rescheduling, and cancellations), patient intake (collecting forms, verifying coverage, and prepping charts), managing virtual waitlists, verifying insurance, handling prior authorizations, and addressing billing inquiries. It also manages communications across text, voice, email, and webchat, and can answer common patient questions instantly.

How does EliseAI ensure HIPAA compliance and data security for patient information?

EliseAI is HIPAA compliant and SOC 2 Type II certified, ensuring that patient data is encrypted in transit and at rest, with role-based access controls and comprehensive audit logging. They also provide documentation for their HIPAA report, security policies, and penetration tests.

What are the typical costs associated with implementing EliseAI, and how is pricing structured?

EliseAI's healthcare pricing is not publicly listed and is typically enterprise and custom, often provided by quote. Some third-party sources mention a 'Standard Plan' at $19/month or starting at $1/call/month, but for healthcare, it's generally a custom quote based on the facility size and specific automation needs.

What EHR systems does EliseAI integrate with, and how seamless is the integration process?

EliseAI integrates directly with major EHR systems such as athenahealth, ModMed, eClinicalWorks, Nextech, and AdvancedMD, with new integrations being added regularly. The integration allows for real-time syncing of appointment templates, provider schedules, patient charts, and insurance data, and enables EliseAI to create patient profiles and tasks directly within your EHR.

What kind of support and implementation process can a healthcare organization expect when adopting EliseAI?

EliseAI offers a structured implementation process, typically starting with a kickoff call to understand the practice's unique workflows and needs. Their team handles the technical work, establishing deep integration with your EHR system and customizing triage protocols. They also provide ongoing support and are responsive to concerns, with product development driven by feedback from practices.

How stable is EliseAI as a company, and what are its future growth plans in the healthcare sector?

EliseAI demonstrates strong financial stability and growth, with a valuation of $4 billion and over $200 million in annual recurring revenue as of June 2026, doubling revenue year-over-year for five consecutive years. They have raised significant funding, including a $350 million Series F round in September 2026. The company plans to expand its automation capabilities and workforce in North America, with a focus on deepening its impact in healthcare, particularly in outpatient specialties.

Does EliseAI's conversational AI sound natural, and how does it handle multilingual patient interactions?

EliseAI's VoiceAI is designed to sound natural and human-like, with only about 15% of callers realizing they are interacting with an AI agent. It supports voice communication in seven languages and written responses in 51 languages, making healthcare more accessible to diverse communities.

How does EliseAI's agentic AI differ from traditional chatbots, especially for complex healthcare workflows?

EliseAI's agentic AI is purpose-built for healthcare complexity, going beyond basic chatbots by applying full scheduling logic, verifying insurance, triaging symptoms, matching patients to appropriate providers, and integrating deeply with EHRs. It can handle complex, multi-turn conversations and follow a patient's entire care journey, rather than just isolated tasks.