Products

mdhub
mdhub
Practice Management & Scheduling
mdhub is an AI-first clinic operating system for behavioral health clinics, deploying specialized AI workers to handle admissions, clinical documentation, and billing tasks.

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About mdhub

mdhub is an AI-native operating system specifically designed for behavioral health clinics, aiming to alleviate the administrative burden on clinicians and improve patient access to care. The platform integrates AI workers with a purpose-built Electronic Health Record (EHR), Customer Relationship Management (CRM) for admissions, and Revenue Cycle Management (RCM) into a single, unified system. This comprehensive approach replaces fragmented legacy systems often used by mid to large-sized behavioral health clinics, which can lead to clinician burnout, administrative inefficiencies, and delays in patient care.

For physicians, mdhub offers specialized AI assistants like “Emma,” an AI Clinical Assistant that automates documentation, including structured clinical notes, patient summaries, and treatment plans, directly from audio recordings of sessions. This can save clinicians up to two hours per day on administrative tasks, allowing them to focus more on patient interactions. Additionally, “Sarah,” an AI Admissions Coordinator, handles inbound calls, verifies insurance, and books appointments 24/7, potentially increasing new patient bookings by up to 30%. “Eric,” an AI Billing Agent, manages coding, claims submission, and denial management, aiming for same-day claim submission and higher accuracy than manual processes. The platform is HIPAA-compliant and integrates with existing EHR systems, ensuring data security and a seamless transition for practices.

Focus Areas

AI-native operating system behavioral health EHR CRM RCM clinical documentation patient intake billing telehealth workflow automation mental health software

Business Intelligence

Key InvestorsY Combinator, 468 Capital, Angel Invest, Expansion Venture Capital, Magic Fund, Orange Collective
PartnershipsOPEN MINDS
TechnologyAI-native operating system, cloud-native, AI workers (Emma for clinical assistance, Sarah for admissions, Eric for billing), purpose-built EHR, CRM, and RCM, HIPAA-compliant, SOC 2-certified

What Physicians Need to Know

AI-Native Operating System
mdhub offers an AI-native operating system specifically designed for behavioral health clinics, integrating EHR, CRM, and RCM into a single platform. It replaces fragmented legacy systems with a connected system where AI workers and human teams collaborate across every workflow, from admissions to billing.
Behavioral Health Specialization
The platform is purpose-built for the full spectrum of behavioral health, including outpatient therapy, psychiatry, addiction treatment, eating disorder clinics, and community behavioral health. It is not adapted from a general medical EHR, ensuring specialty-specific workflows, note formats (SOAP, DAP), and billing codes are supported from day one.
AI-Powered Workflow Automation
mdhub utilizes three specialized AI workers: Sarah (AI Admissions Coordinator) for 24/7 intake, scheduling, and insurance verification; Emma (AI Clinical Assistant) for ambient AI-powered clinical documentation, note drafting, and coding suggestions; and Eric (AI Billing Specialist) for insurance verification, prior authorization, claim review, submission, and denial management.
Comprehensive EHR, CRM, RCM
The platform includes a purpose-built EHR covering documentation, intake, treatment planning, and e-prescribing with PDMP. Its CRM manages admissions leads and automates follow-ups, while the RCM module handles end-to-end revenue cycle management, from claims to collections, with AI-powered accuracy.
Telehealth Integration
mdhub provides a browser-based, HIPAA-compliant telehealth workflow with embedded video, where Emma, the AI clinical assistant, can scribe sessions live, and Eric can prepare telehealth claims with appropriate codes.
Security and Compliance
mdhub states it uses HIPAA-compliant data storage and processing protocols, is SOC 2 Type II compliant, employs AES encryption at rest and TLS 1.2 in transit, and features role-based access controls and SSO.
Physician Tip

For physicians, mdhub stands out by significantly reducing administrative burden, allowing more focus on patient care. The AI clinical assistant, Emma, saves clinicians an average of 2+ hours per day on documentation by drafting structured notes during sessions, which can be reviewed and signed in seconds. The integrated AI admissions coordinator, Sarah, handles 24/7 patient intake, scheduling, and insurance verification, potentially increasing new patient bookings by 30% and reducing front-desk intervention. The AI billing specialist, Eric, streamlines billing processes, verifies insurance, and manages claims and denials, aiming for higher accuracy and a reported 55% reduction in denials. This comprehensive, AI-first approach means fewer manual handoffs between teams and a single system for all operational needs, leading to improved efficiency and potentially lower operational costs.

mdhub is designed as a unified, AI-native operating system that aims to replace fragmented systems. It offers a single integration point for admissions, documentation, and billing, reducing the need for multiple vendor relationships and API touchpoints. For e-prescribing, it integrates with DrFirst, including PDMP access and EPCS capabilities. mdhub is also a vetted partner on the athenahealth Marketplace, allowing for integration with athenaOne workflows for AI-powered admissions, clinical documentation, and smart scheduling without parallel systems or data silos.

Products by mdhub

1 product in the directory

mdhub
mdhub
Practice Management & Scheduling
mdhub is an AI-first clinic operating system for behavioral health clinics, deploying specialized AI workers to handle admissions, clinical documentation, and billing tasks.

What the Web Says

mdhub is an AI-powered operating system designed for behavioral health clinics, offering solutions for admissions, clinical documentation, billing, scheduling, care coordination, and chart compliance. It acts as a clinical AI assistant, capturing audio from sessions, transcribing them, and generating structured clinical notes, treatment plans, and ICD-10/CPT suggestions. The platform also includes an AI Intake Coordinator for patient demographics, pre-screening, insurance verification, and appointment reminders. mdhub aims to streamline operations for solo, group, and multi-site behavioral health organizations, emphasizing efficiency and reduced administrative overhead. Reviews suggest it is particularly beneficial for psychiatrists, psychologists, therapists, and nurse practitioners.

Overall: Positive

Strengths

  • Saves clinicians significant time on documentation, with some reporting hours saved daily.
  • Generates accurate and clinically relevant notes with customizable templates.
  • Offers a comprehensive AI operating system covering various clinic functions like admissions, billing, and scheduling.
  • HIPAA compliant and SOC 2 Type II certified, ensuring data security and privacy.
  • Supports multi-site organizations with consistent intake and billing standards.
  • Includes unique features like patient handouts and a mobile app.

Limitations

  • Some users on Reddit have stated that other AI scribe platforms like Freed offer better accuracy and thoroughness.
  • The cost of $120/month for the Pro version is considered steep by some users.
  • EHR integration status is unknown according to one review.
  • Public pricing for the full mdhub platform was not displayed on product pages as of September 2026.
  • One Reddit user mentioned that another EMR, Hero EMR, felt further along in development compared to mdhub's EMR.
  • Requires patient consent for recording sessions, and clinics need to verify applicable state laws.

Based on reviews from: Elion Health, SourceForge, MD Hub Review 2024 | Compare to all AI scribes, mdhub.com, Reddit (r/Psychiatry, r/PMHNP), AnyGen

Last updated: 2026-10-03

Videos

News, demos, and interviews about mdhub.

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Press & Coverage

mdhub Blog
New in mdhub: AI Analytics, an AI Care Coordinator & Chart Audit
mdhub has introduced new AI-powered features including custom analytics for practice data, 'Laura' an AI Care Coordinator for patient engagement between visits, and an automated Chart Audit tool for compliance. These additions aim to extend mdhub's AI workforce beyond clinical notes into operational and compliance aspects of behavioral health.
2026-08
OPEN MINDS
mdhub Launches Integrated AI-Native Platform To Help Behavioral Health Clinics Reduce Administrative Burden & Serve More Patients - OPEN MINDS
mdhub has launched a fully integrated, HIPAA-compliant AI-native operating platform for behavioral health, aiming to reduce administrative burden and enable clinics to serve more patients. The platform includes AI-powered staff support (Sarah for admissions, Emma for clinical assistance, Eric for billing) combined with a complete clinical and billing system.
2026-04
mdhub Blog
mdhub + athenahealth Partners: AI for Behavioral Health
mdhub is now a vetted partner on the athenahealth Marketplace, offering AI-powered admissions, clinical documentation, and smart scheduling directly within athenaOne workflows for behavioral health clinics. This integration aims to streamline practices, reduce administrative time, and increase patient bookings.
2026-09
Startup Intros
mdhub: Funding, Team & Investors | Startup Intros
mdhub has raised $500K in a Seed funding round in September 2024, with investors including Khosla Ventures, Westlake Village BioPartners, and Y Combinator. The company focuses on building an AI workforce for healthcare clinics, starting with mental health, to automate administrative and clinical documentation tasks.
2024-09
BD Emerson
mdhub Completes HIPAA & SOC 2 Type I Audits: Case Study - BD Emerson
mdhub has completed HIPAA compliance and SOC 2 Type I audits, reinforcing its commitment to data privacy and security for patient records and clinician information. This positions mdhub as a leader in compliance and security within the medical and mental health software space.
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mdhub Blog
How Talkiatry Uses AI Documentation to Free Psychiatrists - mdhub
Talkiatry, a large telepsychiatry network, has adopted mdhub's Clinical AI Assistant for documentation, aiming to reduce the administrative burden on psychiatrists and therapists. The partnership highlights how AI can improve intake qualification, increase bookings, and save clinicians hours on documentation daily.
2026-09
Y Combinator
Launch YC: mdhub - AI native operating system for behavioral health clinics | Y Combinator
mdhub launched its full AI-native operating system for behavioral health clinics, integrating AI workers (Emma for clinical assistance, Sarah for admissions, Eric for billing) with a purpose-built EHR, CRM, and RCM. This platform aims to eliminate disconnected systems and allow clinicians to focus on patient care.
2026-03
mdhub Blog
AI Scribe for Psychiatry: How mdhub Saves Clinicians Time
mdhub's AI clinical assistant, Emma, is designed to save psychiatrists time by drafting clinical notes during sessions, allowing clinicians to focus on patient interaction. The platform is HIPAA compliant and SOC 2 certified, and aims to improve data analysis and insights while reducing operational costs.
2026-08

Frequently Asked Questions

mdhub offers an AI-native operating system designed to streamline various aspects of healthcare operations. Its core benefit lies in automating and optimizing workflows across EHR, CRM, RCM, clinical documentation, patient intake, billing, and telehealth, ultimately aiming to improve efficiency and reduce administrative burden for physicians and healthcare administrators.
mdhub provides specialized features for behavioral health practices, integrating mental health-specific workflows into its platform. It aims to mitigate common concerns by offering tailored solutions for clinical documentation, patient engagement, and billing within the behavioral health context, ensuring compliance and improving care coordination.
mdhub is designed with interoperability in mind and aims to integrate with existing EHR systems and other healthcare platforms. The company typically offers solutions for data migration and emphasizes seamless data exchange to ensure a smooth transition and avoid disruptions to current workflows.
mdhub's pricing model is generally subscription-based, often varying depending on the size of the practice and the specific modules utilized. They typically provide comprehensive support, including initial implementation assistance, training for staff, and ongoing technical support to ensure optimal use of their platform.
mdhub prioritizes compliance with all relevant healthcare regulations, including HIPAA, by implementing robust security measures. This includes data encryption, access controls, regular security audits, and adherence to industry best practices to safeguard sensitive patient information and maintain data integrity.
mdhub often forms strategic partnerships with other healthcare technology providers and organizations to enhance its offerings and expand its reach. The company's long-term vision typically involves continuous innovation in AI-driven healthcare solutions, with a focus on expanding its platform's capabilities and ensuring sustained growth and stability in the market.
mdhub's workflow automation streamlines patient intake by digitizing forms and automating appointment scheduling and reminders. For billing, it automates claims submission, eligibility verification, and payment processing, which can significantly improve the efficiency of the revenue cycle management (RCM) process, leading to faster reimbursements and reduced administrative errors.

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