mdhub

by mdhub  · Based in United States → — The AI-native operating system for behavioral health.
Addiction Medicine Psychiatry
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Overview

mdhub is an AI-first clinic operating system designed specifically for behavioral health clinics. It deploys specialized AI workers to manage admissions, clinical documentation, and billing tasks, aiming to reduce administrative burden and allow clinicians to focus more on patient care. The platform integrates an AI-powered EHR, a healthcare CRM, and revenue cycle management (RCM) tools into a single, connected system.

The system features three primary AI workers: Sarah, the AI Admissions Coordinator, who handles inquiries, qualifies and matches patients, verifies insurance, and schedules appointments; Emma, the AI Clinical Assistant, who assists with session preparation, live documentation, note drafting (SOAP, DAP, BIRP, progress notes, psych eval), and coding; and Eric, the AI Billing Specialist, who manages insurance verification, prior authorizations, claim review and submission, and denial management.

mdhub aims to address challenges such as clinician burnout, administrative inefficiencies, and fragmented systems in behavioral health. It offers solutions for telehealth with HIPAA-compliant video and live AI scribing, and supports multi-site organizations with managed onboarding and enterprise-grade security.

Reviewed by Pouyan Golshani, MD — Interventional Radiologist

Key Features

  • AI-powered EHR, CRM, and RCM
  • AI Admissions Coordinator (Sarah)
  • AI Clinical Assistant (Emma) for documentation
  • AI Billing Specialist (Eric)
  • HIPAA-compliant telehealth with AI scribe
  • Automated clinical note generation (SOAP, DAP, BIRP, psych eval)
  • Automated ICD-10 and CPT coding suggestions
  • Insurance verification and prior authorization
  • Patient intake and scheduling automation
  • Customizable templates and workflows

Use Cases

  • Automating patient admissions and scheduling
  • Streamlining clinical documentation and note-taking
  • Managing end-to-end revenue cycle and billing
  • Facilitating HIPAA-compliant telehealth sessions with live scribing
  • Reducing administrative burden and clinician burnout
  • Improving patient engagement and follow-up

What Physicians Need to Know

Scheduling Optimization
mdhub utilizes an AI Admissions Coordinator, Sarah, who handles 24/7 intake, screening, automated scheduling, and reminders. This aims to fill calendars, reduce no-shows, and increase new bookings by up to 30%. The system also identifies underutilized time slots and flags scheduling patterns that correlate with higher no-show rates.
Staff Management Features
mdhub supports multi-provider scheduling and role-based access, allowing each location to have its own scheduling and provider roster. The platform aims to balance panel loads across providers to reduce burnout and shifts front-desk staff from phone tag to patient experience work.
Inventory Tracking
mdhub does not highlight specific inventory tracking features. Its focus is on behavioral health practice management, including admissions, clinical documentation, and billing.
Patient Flow Analytics
mdhub's CRM tracks every lead from first touch to converted patient, providing real-time breakdowns of leads by source (web, phone, referral, insurance) and conversion rates per channel. It also offers trend tracking and provider/location-level attribution for multi-site clinics. Operational dashboards surface key metrics for leadership.
Multi-Location Support
mdhub is designed for multi-site behavioral health organizations, supporting solo, group, and multi-site practices. Each location can have its own scheduling, provider roster, and billing configuration, with clinic-level administration and role-based access, all while operating on a single platform.
Financial Dashboard
mdhub offers clinic-wide operational dashboards that provide leadership teams with the metrics needed for decision-making. Its Revenue Cycle Management (RCM) module covers claims and collections, with an AI Billing Specialist (Eric) handling insurance verification, prior authorization, coding, claim review and submission, and denial management.
Referral Management
mdhub's AI Admissions Coordinator, Sarah, manages referrals by logging every incoming referral (phone, fax, web, email), verifying insurance, matching patients to clinicians, and texting them to schedule appointments. The system provides a pipeline view to track referral status and volume.
Quality Metrics Tracking
While mdhub focuses on improving operational efficiency and clinician time, it does not explicitly detail features for tracking specific quality metrics. It does, however, emphasize standardized intake, documentation, and billing across sites to prevent performance and compliance drift.
Compliance Reporting
mdhub is HIPAA compliant and SOC 2 Type II certified, with data encrypted in transit and at rest, role-based access, and audit logging. It provides Business Associate Agreements (BAA) and supports single sign-on (SSO). The platform aims to standardize workflows across clinicians, teams, and locations to maintain clinical oversight, auditability, and regulatory compliance.
Physician Tip

mdhub is specifically designed for behavioral health, aiming to automate administrative tasks like scheduling, intake, documentation, and billing. Physicians can leverage the AI Admissions Coordinator (Sarah) for 24/7 patient intake and scheduling, the AI Clinical Assistant (Emma) to draft clinical notes and codes, saving significant documentation time, and the AI Billing Specialist (Eric) for streamlined revenue cycle management. This integrated approach allows clinicians to focus more on patient care and less on administrative burdens, potentially increasing patient capacity and reducing operational costs.

mdhub has an open API for integrations and data access, which allows teams to connect with tools like business intelligence and workflow systems. Clinical notes can also be exported to external systems. mdhub emphasizes that it is a unified system, reducing the need for multiple per-tool integrations.

Details

Category Practice Management & Scheduling
Pricing Paid
  • Free Plan: $0/month for 30 one-off clinical notes; Lite Plan: $42/month (billed annually) or $50/month (billed monthly) for up to 50 sessions; Pro Plan: $99/month (billed annually) or $119/month (billed monthly) for unlimited sessions; Enterprise Plan: Custom pricing, requires demo
DeploymentCloud-based
Compliance
BAA AvailableUnknown AI-estimated
HIPAA CompliantUnknown AI-estimated
FDA Status Unknown AI-estimated — unknown
Integrations
EHR Not specified
Specialties Addiction Medicine, Psychiatry

What the Web Says

mdhub is an AI-powered platform designed for behavioral health clinicians, offering tools to streamline clinical workflows. It functions as an AI scribe, generating structured notes, treatment plans, and ICD-10/CPT suggestions from patient conversations. The platform also includes an AI Intake Coordinator for patient demographics, pre-screening, insurance verification, and appointment reminders, aiming to reduce administrative burden and enhance patient care.

Overall: Positive

Strengths

  • Automates clinical note generation, saving clinicians significant time on documentation (6-20 minutes per note).
  • Enhances patient care by allowing clinicians to focus more on interactions rather than administrative tasks.
  • Offers customizable note templates and pre-charting features.
  • Includes an AI Intake Coordinator that handles inquiries, scheduling, and intake, potentially increasing patient bookings.
  • Features a billing specialist AI that codes and validates claims, reportedly cutting denials.
  • Provides HIPAA-compliant telehealth video and e-prescribing with PDMP access and EPCS.

Limitations

  • Pricing is not publicly published and requires a demo.
  • Some users on Reddit have noted that while good, AI scribes like mdhub still require proofreading for errors.
  • One Reddit user mentioned that mdhub's EMR felt less developed compared to a competitor during a demo.
  • Public materials do not describe a credentialing or payer-enrollment product for clinicians.
  • Does not appear to have a separate step after note signing to check documentation against payer-specific behavioral-health rules for the exact code billed, which could lead to audit issues.
  • On G2, mdhub was not found as of October 2024, and Capterra reviews were not specifically for mdhub.

Based on reviews from: Elion Health, MD Hub Review 2024 | Compare to all AI scribes, JotPsych vs. mdhub: a behavioral-health platform comparison, Meet Emma, your Clinical Assistant - Focus On Care, Not Paperwork. - mdhub, MDhub u2014 AI Automation Tool | GenAI Works, mdhub - App Store - Apple, Reddit (r/PMHNP, r/Psychiatry), AdvancedMD for Mental Health Practices: 2026 Review - mdhub, Customer stories - mdhub

Last updated: 2026-09-30

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Press & Coverage

OPEN MINDS
mdhub Launches Integrated AI-Native Platform To Help Behavioral Health Clinics Reduce Administrative Burden & Serve More Patients
mdhub has launched a fully integrated, HIPAA-compliant AI-native operating platform for behavioral health, aiming to reduce administrative burdens and enable clinics to serve more patients. The platform includes AI-powered staff for admissions, clinical assistance, and billing, along with new EHR, CRM, and RCM products.
2026-04
mdhub Blog
AI Scribe for Psychiatry: How mdhub Saves Clinicians Time
This article details how mdhub's AI clinical assistant, Emma, acts as an AI scribe for psychiatrists, drafting clinical notes during sessions to save clinicians an average of two hours daily. It emphasizes the platform's HIPAA compliance and SOC 2 certification.
2026-08
Hiretop
mdhub's Tech-Driven Approach to Mental Health - Hiretop
mdhub, founded in 2023, is revolutionizing mental health care with its Clinical AI assistant, which automates administrative tasks to improve efficiency and accessibility. The company aims to empower clinicians to grow their practices and address the mental health crisis.
2024-07
Fondo
mdhub Launches: Clinical AI Assistant for Mental Health Clinicians - Fondo
mdhub launched its clinical AI assistant to help mental health clinicians become more efficient by automating tasks like documentation, pre-charting, and treatment planning, thereby allowing them to focus more on patient care. The company has already saved clinicians over 100,000 hours in administrative tasks.
2026-02
mdhub Blog
How Talkiatry Uses AI Documentation to Free Psychiatrists - mdhub
This article highlights the partnership between Talkiatry, a large telepsychiatry network, and mdhub, focusing on how mdhub's AI documentation tool helps psychiatrists and therapists reduce administrative burdens. The platform has led to a 30% increase in patient bookings and a 50% reduction in operational costs for clinics.
2026-09
BD Emerson
mdhub Completes HIPAA & SOC 2 Type I Audits: Case Study - BD Emerson
mdhub has successfully completed HIPAA and SOC 2 Type I audits, reinforcing its commitment to data security and compliance in the medical and mental health software space. These audits provide assurance that mdhub strictly adheres to regulations for safeguarding patient information.
2026-10
Y Combinator
Launch YC: mdhub - AI native operating system for behavioral health clinics | Y Combinator
mdhub launched its full AI-native operating system for behavioral health clinics, integrating AI workers for admissions, clinical operations, and billing into a single platform. This system aims to eliminate the need for multiple disconnected systems and give clinicians more time for patient care.
2026-03
mdhub
The AI Platform for psychiatrists | mdhub
mdhub offers an AI platform specifically designed for psychiatrists and behavioral health clinics, providing clinical documentation, billing, and scheduling in one HIPAA-compliant system. The platform aims to reduce operational costs by 50% and increase patient bookings by 30%.
2026-09

Videos

Product demos, reviews, and walkthroughs for mdhub.

View all on YouTube

Frequently Asked Questions

mdhub is an AI-first operating system specifically designed for behavioral health clinics. It integrates an AI-powered EHR and healthcare CRM to automate administrative tasks such as patient admissions, clinical documentation, and billing processes. This helps clinics enhance operational efficiency, schedule more patients, and reduce billing denials.
Yes, mdhub states that it is HIPAA compliant and SOC 2 Type II certified. It utilizes HIPAA-compliant data storage and processing protocols, AES encryption at rest, TLS 1.2 in transit, role-based access controls, and SSO.
mdhub features specialized AI workers: Sarah, the AI Admissions Coordinator, handles inquiries, insurance verification, and scheduling 24/7. Emma, the AI Clinical Assistant, listens to sessions and drafts structured clinical notes (SOAP, DAP, BIRP) in real-time, saving clinicians significant documentation time. Eric, the AI Billing Specialist, manages insurance verification, prior authorizations, coding, claim review, and denial management.
While mdhub is specifically built for behavioral health, alternatives in the broader AI scribe and practice management space include ScribeHealth, Omnipractice, Nudge AI, Ritten, Opus, Freed, Scribeberry, Tali AI, Nuance Dragon Copilot, Heidi Health, Abridge, and Suki AI. The best choice often depends on the specific needs of the practice, such as specialty, existing EHR, and desired features.
mdhub's pricing is not publicly published and typically requires booking a demo for a quote, with onboarding and implementation managed end-to-end. However, some sources indicate pricing tiers, such as a 'Lite' plan at $42/month per clinician (billed annually) for up to 50 sessions per month. There is no free trial documented, but a 30-minute demo is available.
While comprehensive, mdhub's public materials do not explicitly describe a provider credentialing or payer-enrollment product. Additionally, while Eric performs claim validation before submission, it's not explicitly stated that mdhub includes a separate step to check signed notes against payer-specific behavioral health rules for the exact code billed, which could be a gap in audit preparedness.
Most practices can expect to go live with mdhub in approximately four weeks. mdhub manages the full onboarding process, including data migration, configuration of workflows, and staff training, to ensure a smooth transition.

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Suggest an Edit → | Last Verified: 2026-09-30 | First Added: 2026-09-30
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