Quartet Health (now owned by NeuroFlow)
About Quartet Health (now owned by NeuroFlow)
Quartet Health, now owned by NeuroFlow, is a healthcare AI company focused on improving access to and delivery of high-quality behavioral health care. The company’s platform is designed to connect individuals with personalized care teams, track the quality of care, and support patients throughout their treatment journeys. It partners with health insurance plans, health systems, and community mental health centers across 39 states to provide whole-person behavioral health care, including for those with serious mental illness.
NeuroFlow, the acquiring company, provides a comprehensive digital platform that leverages advanced data analytics and measurement tools to enhance behavioral health care and improve patient outcomes. Their technology identifies and stratifies behavioral health risks within populations, enabling health payers, health systems, and government entities to better manage care. The platform offers tools for remote patient monitoring, structured risk assessment, and care workflow coordination, aiming to make behavioral health care more accessible, personalized, and effective.
For physicians, NeuroFlow’s platform integrates into existing workflows, offering tools for universal screening, digital self-management, and risk stratification. This helps in identifying undiagnosed or undertreated behavioral health conditions, engaging patients with acuity-specific resources, and enabling care teams to make more informed decisions. The technology supports integrated behavioral health, allowing for seamless communication and collaboration between medical and behavioral health providers, ultimately aiming to improve patient outcomes and reduce healthcare costs.
Focus Areas
Business Intelligence
| Key Investors | GV (Google Ventures), Oak HC/FT, F-Prime Capital, Polaris Partners, Centene, Echo Health Ventures, Independence Blue Cross, Deerfield Management |
| Partnerships | Centene, Highmark, Blue Cross Blue Shield of North Carolina, Cambia Health Solutions, Intermountain Health (via NeuroFlow acquisition) |
| Acquisitions | InnovaTel Telepsychiatry (acquired by Quartet Health), Quartet Health (acquired by NeuroFlow, and previously Iris Telehealth acquired Quartet's innovaTel division) |
| Technology | Cloud-native, AI-powered matching engine, integrates with EHR systems (Epic, Cerner, GE Health), web portal and mobile app for providers, data analytics for insights and care pathways |
What Physicians Need to Know
For physicians, Quartet Health (now NeuroFlow) offers a streamlined referral platform to easily connect patients with appropriate mental health providers based on their clinical needs, preferences, and insurance. The platform provides screening tools to help identify patients with potential mental health issues. Physicians can track patient progress and communicate with mental health providers through a HIPAA-compliant platform, facilitating coordinated care. The value-based care models can also create opportunities for providers to be rewarded for high-quality care.
Quartet Health integrates with various health plans, health systems, and community mental health centers across 39 states. They have partnerships with major insurance providers and integrate with Electronic Health Record (EHR) software such as Epic, Cerner, and GE Health to embed into existing workflows. NeuroFlow emphasizes interoperability through standard EHR integrations, open APIs, and SSO.
What the Web Says
Quartet Health, now owned by NeuroFlow, generally receives mixed reviews. While its mission to connect mental and physical healthcare is praised, users often cite challenges with its platform's usability, integration, and customer support. Employer reviews highlight a positive mission-driven culture but also point to issues with management, workload, and compensation.
Overall: MixedStrengths
- Noble mission to integrate mental and physical health
- Helpful for some patients to find care
- Positive company culture and passionate colleagues (employer reviews)
- Good benefits package (employer reviews)
- Focus on improving patient access to mental healthcare
- Potential to streamline referral processes
Limitations
- Platform usability and technical glitches reported by providers
- Integration challenges with existing EHR systems
- Inconsistent or slow customer support for providers
- High workload and burnout concerns (employer reviews)
- Management and communication issues (employer reviews)
- Compensation perceived as low by some employees (employer reviews)
Based on reviews from: G2, Glassdoor, Capterra, Reddit
Last updated: 2026-07-27
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