AutoReception
Overview
AutoReception is an AI-powered virtual receptionist service designed for Australian businesses, including medical and dental clinics. It provides 24/7 automated call answering, lead capture, appointment booking, and customer inquiry handling through a natural Australian-accented voice interface. The platform aims to help businesses never miss a customer call, capture more leads, and book more jobs by handling calls around the clock. It integrates with existing business tools like Google Calendar, Gmail, Outlook, Xero, and ServiceM8 to streamline workflows and manage appointments, invoices, and customer communications. AutoReception offers features such as instant call answering, integrated service booking, call recording and transcription, SMS follow-ups, and customisation to specific business needs and terminology. It is presented as a cost-effective alternative to traditional receptionists, offering continuous availability and consistent service.
Reviewed by Pouyan Golshani, MD — Interventional Radiologist
Key Features
- 24/7 AI call answering
- Integrated service booking and appointment management
- Lead capture and qualification
- Call recording and transcription
- SMS follow-ups and missed call text-back
- Integration with business tools (Google Calendar, Gmail, Outlook, Xero, ServiceM8)
- Customizable to specific business needs and terminology
- Analytics dashboard
- Unlimited simultaneous call handling
- Natural language processing
Use Cases
- Answering calls and capturing leads for Australian businesses
- Booking and managing appointments for medical and dental clinics
- Handling customer inquiries and providing information
- Automating after-hours support and emergency triage
- Reducing missed calls and increasing revenue for service businesses
- Streamlining communication and administrative tasks for various industries
Details
| Category | Medical Phone & Communication |
| Pricing | Paid — AutoReception Core: $699/month + $999 one-time setup fee; Website Receptionist Add-On: +$99/month. |
| Deployment | Cloud-based |
| Compliance | |
| BAA Available | Unknown |
| HIPAA Compliant | Unknown |
| FDA Status | Unknown |
| Integrations | |
| EHR | Not specified |
| Specialties | Dentistry, Family Medicine, Internal Medicine |
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