Paubox
Overview
Paubox offers a comprehensive suite of HIPAA-compliant communication and security solutions specifically designed for healthcare organizations. Its core offering is HIPAA compliant email, ensuring that all communications sent and received via Google Workspace and Microsoft 365 are encrypted and secure, eliminating the need for portals or extra steps for recipients.
Beyond email encryption, Paubox provides AI-powered email security that leverages generative AI to detect and neutralize advanced threats like phishing, ransomware, and social engineering attacks before they reach the inbox. This proactive defense is crucial for protecting sensitive patient data and preventing HIPAA violations, especially as cybercriminals increasingly use AI to craft sophisticated attacks that bypass traditional filters.
The platform also extends its compliance and security features to other critical areas of healthcare operations. This includes Data Loss Prevention (DLP) to safeguard against human error, email archiving for compliance audits, and Security Awareness Training with automated phishing simulations. For patient engagement, Paubox offers HIPAA compliant email marketing tools, a robust Email API for transactional emails from applications, and compliant intake forms to securely collect patient data.
Paubox is built with ease-of-use in mind for both senders and recipients, aiming to reduce friction while maintaining stringent compliance standards. It caters to organizations of all sizes, from small practices to large enterprises, and supports various healthcare sectors including insurance, education, and telehealth. By combining healthcare compliance expertise with advanced AI technology, Paubox helps physicians and healthcare providers protect patient information, streamline communication, and maintain regulatory adherence in an evolving threat landscape.
Reviewed by Pouyan Golshani, MD — Interventional Radiologist
Key Features
- HIPAA compliant email encryption
- AI-powered email threat protection
- Data loss prevention (DLP)
- Email archiving for compliance
- Security awareness training
- HIPAA compliant email marketing
- Email API for transactional emails
- Compliant intake forms
- Transparent AI insights
- Continuous AI learning
Use Cases
- Sending secure patient information via email
- Protecting against phishing and ransomware attacks
- Ensuring compliance with HIPAA regulations
- Collecting patient data securely through forms
- Automating HIPAA compliant email campaigns
- Integrating secure email into custom healthcare applications
Details
| Category | Legal, Compliance & Security, Medical Phone & Communication, Patient Intake & Forms |
| Pricing | Paid — Pricing available upon request; Start free with email option mentioned |
| Free Trial | Yes |
| Deployment | Cloud |
| Mobile App | None |
| API Available | Yes |
| Data Export | Yes |
| Languages | English |
| Training | Yes |
| Target Size | Solo to large health systems |
| Compliance | |
| BAA Available | Yes AI-estimated |
| HIPAA Compliant | Yes AI-estimated |
| FDA Status | Not applicable AI-estimated |
| SOC 2 | Yes AI-estimated |
| Integrations | |
| EHR | Not specified |
| Specialties | All specialties |
Social Proof
| Customers | unknown |
| Notable | unknown |
Support & Reliability
| Training Provided | Yes |
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Paubox Marketing - Personalized, HIPAA compliant email marketing
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