eVisit

by eVisit  · Based in United States → — Rearchitecting How You Deliver Care
Emergency Medicine Internal Medicine Psychiatry
Website
Claim this tool
Is this the maker? Claim the company →

Contact for pricing

Overview

eVisit offers a comprehensive virtual care platform designed for hospitals and health systems, aiming to rearchitect how healthcare is delivered. The platform connects people, processes, and technology to enhance access, efficiency, and outcomes across the care continuum. It supports both commercial and public healthcare delivery systems in coordinating services, unifying experiences, and expanding care access and throughput to efficiently manage capacity surges and medical readiness needs. eVisit’s solutions empower the healthcare workforce, contribute to cost reduction, and support the financial viability of care delivery systems.

Key offerings for health systems include specialized virtual care for Behavioral Health, ED Tele-Triage, Scheduled Visits, Tele-Consult, Urgent Care, and Virtual Nursing. For government entities, eVisit provides a Digital Front Door, Digital Command Center, Virtual Visits, and Advanced Reporting and Analytics. The platform has achieved a 90 overall KLAS Performance Score and has facilitated over 12 million digital encounters, serving more than 35,000 beds across all 50 states. Notable partners include UPMC Health Plan, MedStar Health, Texas Health Resources, NYC Health + Hospitals, Variety Care, and Banner Health.

Reviewed by Pouyan Golshani, MD — Interventional Radiologist

Key Features

  • Comprehensive virtual care platform
  • Connects people, processes, and technology
  • Unifies experiences across care continuum
  • Expands care access and throughput
  • Empowers workforce for success
  • Reduces costs for care delivery systems
  • Advanced Reporting and Analytics
  • Digital Front Door and Digital Command Center
  • Virtual Waiting Room management
  • e-Prescribing and medication management
  • EHR integration (e.g., Athenahealth, Cerner, Epic)
  • HD video conferencing and real-time communication
  • Patient scheduling and appointment management
  • Billing and payment processing
  • Workflow automation and configuration
  • Patient engagement tools (e.g., patient portal, notifications)

Use Cases

  • Virtual care for health systems (Behavioral Health, ED Tele-Triage, Scheduled Visits, Tele-Consult, Urgent Care, Virtual Nursing)
  • Government telehealth solutions (Digital Front Door, Digital Command Center, Virtual Visits, Advanced Reporting and Analytics for DoD, VA, HHS, DOT, federal, state, local governments)
  • Remote patient monitoring
  • Primary care and specialty care virtual visits
  • Pre- and post-operative care
  • Employee care programs

What Physicians Need to Know

Scheduling Optimization
eVisit offers simple scheduling features, allowing providers to manage their availability and multiple calendars. It provides real-time insights to match patient demand with provider supply, aiming to reduce wait times and no-show rates for virtual visits.
Staff Management Features
The platform helps optimize staffing by enhancing workflows, automating administrative tasks, and easing burdens on care teams, allowing them to practice at the top of their license. It supports flexible staffing models and improves clinician satisfaction.
Patient Flow Analytics
eVisit provides advanced reporting and analytics through its 'eAnalyze' dashboard, offering insights into care need volumes, visit types, wait times, and patient throughput. This data helps identify bottlenecks and optimize operational efficiency.
Multi-Location Support
The platform is designed to support distributed care teams and multi-location operations, enabling centralized administration and standardized virtual visit processes across various clinics or service lines. It offers visibility into multiple locations for balancing demand and capacity.
Financial Dashboard
eVisit contributes to strengthening clinical, financial, and operational metrics by optimizing system-wide performance, reducing costs, and generating new revenue sources through digital care models. It supports billing, invoicing, and insurance management.
Referral Management
The platform's Tele-Consult solution facilitates rapid specialist interventions and improves provider collaboration, allowing for streamlined connections between bedside providers and remote specialists.
Quality Metrics Tracking
eVisit tracks key quality metrics such as patient and provider Net Promoter Score (NPS), and aims to decrease 'Left Without Being Seen' rates, contributing to improved patient satisfaction and overall clinical outcomes.
Compliance Reporting
eVisit is designed to be HIPAA compliant, supporting secure communication channels, strong authentication (MFA, RBAC), encryption of data in transit and at rest, and comprehensive audit controls. It requires a Business Associate Agreement (BAA) to ensure adherence to HIPAA regulations.
Physician Tip

Leverage eVisit's flexible scheduling and multi-party video features to enhance patient access and facilitate specialist consultations or interpreter services. Utilize the integrated e-prescribing and patient information access for efficient virtual care delivery. Proactively review patient flow analytics to optimize your virtual practice operations and reduce patient wait times.

eVisit is designed for seamless integration with major Electronic Health Record (EHR) systems such as Epic, Cerner, and Meditech, often utilizing FHIR for data exchange. It can be embedded into existing patient portals and supports Single Sign-On (SSO) for both patients and clinicians, streamlining workflows and leveraging existing patient demographics and medical information.

Details

Category Practice Management & Scheduling
Pricing Contact for pricing
  • Pricing is flexible and customizable, tailored to the specific requirements and size of an organization
DeploymentCloud-based
Compliance
BAA AvailableUnknown AI-estimated
HIPAA CompliantUnknown AI-estimated
FDA Status Unknown AI-estimated

eVisit is a software platform and does not typically require FDA clearance as a medical device.
Integrations
EHR Not specified
Specialties Emergency Medicine, Internal Medicine, Psychiatry

What the Web Says

eVisit is a virtual care platform designed to help healthcare organizations deliver telehealth services. It offers features for virtual urgent care, primary care, specialty care, and more, aiming to improve patient outcomes, revenue, and efficiency. Many users praise its ease of use for both providers and patients, and its ability to streamline patient interactions and e-prescribing.

Overall: Mixed

Strengths

  • Easy-to-use interface for both providers and patients.
  • Simplifies patient interactions and offers reliable connections.
  • Enables e-prescriptions, allowing providers to focus on critical cases.
  • Good customer support.
  • Helps connect with patients in remote areas and allows online payments.
  • Customization options and good interfacing abilities.

Limitations

  • Connectivity can be spotty, potentially due to patient internet or program capability.
  • Issues with pharmacy information not always making it to the provider.
  • Some users report poor customer service, with difficulties reaching support and unnotified staff changes.
  • Can be expensive compared to other telehealth companies.
  • EHR functionality may be lacking for thorough documentation.
  • Difficulty setting up new providers and slow onboarding process.

Based on reviews from: eVisit Software Review - Pros, Cons, and Features, eVisit Reviews 2026. Verified Reviews, Pros & Cons - Capterra, eVisit Software Reviews, Demo & Pricing - 2026, eVisit Reviews 2026: Details, Pricing, & Features - G2, eVisit Software Pricing, Alternatives & More 2026 | Capterra, 7 eVisit Customer Reviews & References | FeaturedCustomers, eVisit Software: Pricing, Reviews & Free Demo - Codatis, eVisit reviews 2026 - PeerSpot, eVisit Reviews, Pros and Cons - 2026 Software Advice, eVisit Telehealth - Ratings & Reviews - App Store, eVisit: Reviews, Pricing & Free Demo - FindEMR, eVisit Overview - Top Features, Pros & Cons, and Alternatives - YouTube, Using eVisitNB was a much better experience than expected. : r/newbrunswickcanada - Reddit, Is the EVisit NB Website Legit/Good? : r/newbrunswickcanada - Reddit, Top 10 eVisit Alternatives & Competitors in 2026 - G2, TLDR Kaiser sucks but the E-visit medication request option is really convenient for non-urgent ailments : r/KaiserPermanente - Reddit, PSA: don't use E-visit from Trihealth : r/cincinnati - Reddit, How often are you converting MyChart messages to evisits? (For those of you that have that capability?) : r/FamilyMedicine - Reddit, Most e-visit users didn't need follow-up care, research finds - Permanente Medicine, G2 Reviews | Read Customer Service Reviews of www.g2.com, Read Customer Service Reviews of www.capterra.com | 8 of 48 - Trustpilot, Capterra: Find The Right Software, NextGen Virtual Visits Reviews & Product Details - G2, Nextvisit Products | Read 5 Reviews on G2

Last updated: 2026-07-21

Ratings & Reviews

No reviews yet. Be the first to review this tool!

Rate eVisit

Clinical Value
Ease of Use
Integration
Support & Docs
Value for Money

Press & Coverage

PR Newswire
eVisit Acquires UPMC's Inpatient Teleconsult Technology and Secures Investments from UPMC Enterprises and MedStar Health to Expand Innovative Partnerships and Capabilities
eVisit acquired UPMC's inpatient teleconsult technology and received strategic investments from UPMC Enterprises and MedStar Health, aiming to expand its virtual care capabilities across ambulatory and inpatient settings.
2024-06
eVisit
eVisit Announces the Acquisition of Bluestream Health
eVisit acquired Bluestream Health, a platform offering digital front door capabilities and integrated language services, to enhance its digital care operating platform.
2023-04
eVisit
eVisit Awarded 2025 Best in KLAS for Virtual Care Platforms (Non-EHR)
eVisit was recognized with the 2025 Best in KLAS award for Virtual Care Platforms (Non-EHR), highlighting its continued strong performance in the virtual care market.
2025-02
PR Newswire
BDR Solutions and eVisit Partner to Modernize and Transform Military Healthcare Model Delivery with Integrated Digital Capabilities
BDR Solutions and eVisit announced a partnership to modernize military healthcare delivery through integrated digital capabilities, focusing on data governance, compliance, and streamlined workflows.
2025-08
Medical Economics
Patients, physicians see promise for AI in eVisits u2014 but only with a human in the loop
A study in The Annals of Family Medicine suggests AI can support primary care eVisits by triaging requests and reducing administrative burden, but patient and staff acceptance requires human clinician oversight.
2025-05
PMC (The Annals of Family Medicine)
eVisits to primary care and subsequent health care contacts: a register-based study
This register-based study investigated patient characteristics, diagnoses, and subsequent healthcare contacts following eVisits to primary care, finding that about a quarter of patients had a subsequent face-to-face visit within 14 days.
2024-08
Healthcare Dive
Virtual care company eVisit acquires Bluestream Health
eVisit's acquisition of Bluestream Health will integrate Bluestream's digital front door platform and virtual care workflow, including language interpreting services in 198 languages.
2023-05
Becker's Hospital Review
272 telehealth companies to know | 2026
eVisit is listed among 272 telehealth companies to know in 2026, recognized for its virtual care platform that helps healthcare organizations improve outcomes, revenue, and patient care across various specialties.
2026-07

Videos

Product demos, reviews, and walkthroughs for eVisit.

View all on YouTube

Frequently Asked Questions

eVisit is designed to streamline workflows by allowing medical institutions to manage patient interactions via telemedicine technology, including a virtual waiting room, appointment scheduling, and e-prescriptions. It can integrate with EHR systems, enabling providers to access patient information and document visit specifics within the platform.
Yes, eVisit can support HIPAA-compliant care when the platform is under a Business Associate Agreement (BAA) and configured according to an organization's policies and HIPAA rules. Physicians are responsible for obtaining patient consent, using secure workflows, and ensuring proper documentation and access controls.
Several platforms offer similar functionalities to eVisit, including Carepatron, Spruce Health, ModMed, SimplePractice, and Doxy.me. These alternatives often provide features like scheduling, billing, EHR integration, and secure patient communication.
eVisit offers flexible and customizable pricing plans tailored to an organization's requirements, with some sources indicating a starting price around $600 per month. For billing, e-visits can be charged using CPT codes (e.g., 99421-99423) for established patients, requiring patient initiation, consent, and a minimum cumulative time spent by the physician over a seven-day period.
E-visits are generally intended for non-urgent conditions and established patients, not emergencies or new patients. Billing for e-visits requires patient initiation and consent, and if an e-visit leads to an in-person visit for the same condition within seven days, the e-visit may not be separately billable.
E-visits are suitable for non-urgent conditions like sinus problems, colds, coughs, back pain, urinary issues, and follow-ups for chronic conditions. They should not be used for emergencies, urgent needs, or if the patient has been seen for the same condition in the past seven days.
Patients must initiate the e-visit service and provide consent, understanding that they may be billed. Clear communication about when the practice will bill for e-visits and educating patients on the process is crucial.

Related Tools

MedTalk AI
MedTalk AI
Clinical Decision Support & Reference
MedTalk AI is an ambient AI medical scribe that automates medical documentation, easing administrative tasks and helping healthcare professionals focus more on patient care.
Savience Digital Triage
Savience Ltd
Patient Intake & Forms
Savience Digital Triage is a patient-centered, data-driven intake solution that optimizes every step of the triage journey, from arrival to clinical assessment, by allowing patients to self-stream via kiosks or mobile devices and feeding symptom and urgency questions directly into clinical workflows.
SalesCaptain
SalesCaptain
Dental AI
SalesCaptain is an AI-powered customer experience management platform that unifies phone calls, texts, webchat, and social messaging into a single collaborative inbox. It allows businesses to build AI-powered phone and text agents to handle calls, answer queries, route leads, filter spam, and automate tasks, specifically targeting medical and dental practices.
Paid plans start at $159/month.
Novoflow
Novoflow
Patient Engagement & Education
Novoflow deploys AI agents that operate a medical practice’s EHR to automate its biggest operational bottleneck. Live in weeks, without changing how staff work.
Paid
CredentialingSpectrum
CredentialingSpectrum
Credentialing & Enrollment
CredentialingSpectrum is a cloud-based medical credentialing software that leverages AI and automation to streamline onboarding, credentialing, enrollment, and privileging processes for healthcare organizations. It aims to reduce administrative burden, increase efficiency, and ensure compliance.
$6/month/provider
CerTracker
CerTracker
Legal, Compliance & Security
CerTracker Manager gives you a real-time view of your entire workforce compliance, so you always know what's complete, what's missing, and what needs action. No spreadsheets. No chasing documents. Just a simple system that keeps your team compliant and audit-ready.
Freemium

See all Practice Management & Scheduling tools →

Suggest an Edit → | Last Verified: 2026-04-21 | First Added: 2026-04-21

Investors who backed eVisit

Funded through the company that built this tool.

Texas Health Resources Ventures
Corporate VC T3
Arlington, United States
$1M-$5M
Texas Health Resources Ventures is the investment entity of Texas Health Resources, a large faith-based health system based in Arlington, Texas. The…
Care Delivery / Tech-Enabled Services Digital Health
AI Tool Finder
AI-powered search. Results may not be comprehensive.