About eVisit
eVisit is a leading virtual care platform designed for hospitals and health systems, aiming to simplify and rearchitect healthcare delivery. The company provides a cloud-based software-as-a-service (SaaS) solution that integrates various aspects of virtual care, including patient scheduling, intake, waiting room management, virtual visits, payment, and discharge. [1, 3, 17] This end-to-end platform is built to support a wide range of specialties and workflows, from primary and urgent care to more acute scenarios like oncology and orthopedics. [15, 18] eVisit differentiates itself by not employing its own network of clinicians, thus avoiding competition with its healthcare provider customers. [8, 18]
For physicians, eVisit offers a user-friendly and intuitive telemedicine solution that aims to improve the provider experience and patient outcomes. [21] The platform is HIPAA-compliant and facilitates millions of virtual visits annually, helping healthcare organizations attract and retain patients, drive efficiencies, reduce costs, and enhance patient outcomes. [1, 14] It also offers features like ExpressVisits for quick, on-demand consultations and multi-party support for including additional participants like caregivers or translators. [23] eVisit’s platform is highly configurable, with over 150 points of configuration, allowing it to adapt to almost any clinical workflow and integrate with existing Electronic Health Records (EHRs) and analytics platforms. [1, 12, 17]
What Physicians Need to Know
For physicians, eVisit aims to simplify healthcare delivery by providing tools that enhance efficiency and effectiveness. The platform allows for improved provider efficiency by enabling charting, prescription writing, checking patient status, and reviewing visit history before the actual virtual visit. It also supports multiparty visits, allowing interpreters, family members, or other providers to join a virtual consultation. The system helps reduce administrative burdens and automate tasks, allowing care teams to focus on practicing at the top of their license. Transparency in billing for e-visits is crucial, and physicians should clearly communicate any charges to patients.
eVisit offers robust integration capabilities, notably with Electronic Health Record (EHR) systems. They have a standard integration with Epic, which improves clinical efficiency and allows Epic users to adopt eVisit more quickly by fitting it into existing Epic workflows. This integration facilitates pulling patient demographics from Epic to eVisit and enables providers to join visits directly from Epic. eVisit was also the first telemedicine solution to fully integrate with athenahealth's cloud-based EHR, allowing seamless virtual visits, automated patient record verification, insurance collection, virtual visit documentation, and integrated scheduling. The platform integrates with Practice Management Systems (PMS) via a plug-in application, ensuring synchronization of appointments and information sharing.
What the Web Says
eVisit is a telemedicine platform designed to connect patients and doctors remotely for virtual appointments. Reviews indicate that the platform is generally user-friendly for both patients and providers, offering features like online payments and e-prescriptions. However, some users have reported issues with connection reliability, occasional freezing, and glitches in audio/video quality. Employer reviews suggest a mixed experience, with some highlighting a positive culture and supportive colleagues, while others point to weak management, disorganization, and a lack of loyalty to employees.
Overall: MixedStrengths
- User-friendly interface for both patients and providers.
- Reliable connection for virtual appointments (though some report issues).
- Good customer support.
- Ability to send e-prescriptions.
- Convenient for remote patient connections and online payments.
- Customization options and interfacing abilities.
Limitations
- Connection can be spotty, unreliable, and glitchy.
- System sometimes freezes.
- Scheduling and appointment alerts can be awkward and cumbersome.
- Software not always intuitive for the user.
- Expensive compared to some alternatives.
- Issues with management, disorganization, and lack of employee loyalty reported by some employees.
Based on reviews from: Capterra, G2, Reddit, Indeed.com
Last updated: 2026-10-23
Videos
News, demos, and interviews about eVisit.
Videos load interactively. If none appear, search YouTube for eVisit →
Press & Coverage
Frequently Asked Questions
Investors
Who's funded eVisit.
Related Companies
Gravity Software is a cloud-based accounting software solution built on the Microsoft Power Platform, designed for mid-sized businesses, including healthcare organizations, that have outgrown entry-level accounting systems like QuickBooks. It aims to simplify financial management for companies with multiple entities, locations, or currencies by providing a unified platform for core financials, intercompany accounting, consolidations, and […]
Puppeteer AI is a healthcare technology company that develops HIPAA-compliant, clinically aware AI voice agents, messaging assistants, and automated conversational workflows. The platform is designed to automate routine administrative and clinical communication tasks across various channels, including voice, SMS, web chat, and messaging applications like WhatsApp. Their AI agents are built to handle complete workflows […]
ClinicFlow is an AI-powered healthcare company that develops an artificial intelligence phone-answering platform specifically designed for surgical practices, including orthopedics, spine, and pain management. The platform aims to automate patient intake and triage, handling inbound calls 24/7 in multiple languages without wait times. It integrates with existing Electronic Medical Record (EMR) systems (such as Epic, […]
CareJobs.Now is a free online job board specifically designed for the US healthcare sector. It aggregates job postings nightly from the public career sites of over 258 hospitals, health systems, clinic groups, and care companies. The platform focuses on patient care, clinical support, and front office roles, categorizing them under 17 job types and displaying […]
VitalDesk is a healthcare AI company that provides AI-powered administrative support and front desk automation for medical clinics. Their core offering is an AI receptionist designed to answer every call, book appointments, and qualify patients 24/7, aiming to reduce missed calls and overloaded staff. The platform integrates with existing clinic management software and Google Calendar […]
Syntra AI is a healthcare artificial intelligence company focused on streamlining and accelerating healthcare payments and administrative tasks. Their flagship product, Syntra Autonomous, automates pre-bill chart review, claim review, and submission. This system is designed to help medical practices identify missed revenue or compliance issues and improve billing accuracy and financial outcomes by applying AI-powered […]