Ginger (by Headspace Health)
Overview
Ginger, now known as Headspace Care, is a digital mental health platform that offers a spectrum of mental health services. It is designed for individuals seeking support for various mental health challenges, including anxiety, stress, and depression.
The platform provides access to:
- 24/7 Text-based Behavioral Health Coaching: Users can connect with trained behavioral coaches for real-time, text-based conversations. Coaches can also facilitate connections to therapists or psychiatrists when additional support is needed.
- Video-based Therapy and Psychiatry: Licensed therapists and psychiatrists are available for video sessions, including evening and weekend hours.
- Self-guided Resources: An in-app library offers skill-building resources such as activities, podcasts, videos, and articles covering topics like anxiety, stress, relationships, and career challenges.
Headspace Care is utilized in various care settings, primarily through employers and health plans, to provide mental health support to their members and employees. The platform aims to integrate into clinical workflows by offering a stratified care model, leveraging AI to support providers and offer insights for personalized care. This approach is intended to reduce administrative burden on providers and ensure individuals receive appropriate levels of care.
Notable capabilities include its 24/7 on-demand coaching, rapid access to therapy and psychiatry appointments (often within two days), and its use of augmented intelligence to inform care delivery. The platform is available in multiple languages, including English, Spanish, and French.
Reviewed by Pouyan Golshani, MD — Interventional Radiologist
Key Features
- 24/7 on-demand text-based mental health coaching
- Video therapy sessions with licensed therapists
- Psychiatry services for medication management
- Personalized self-guided care resources (activities, podcasts, videos, articles)
- AI-powered personalization and stratified care model
- Full replacement Employee Assistance Program (EAP)
- Mindfulness, meditation, sleep support, and focus tools
- Team-based holistic care with diverse clinicians
- Confidential and secure platform
- Available through employer and health plan partnerships
Use Cases
- Employee mental health and well-being programs
- Health plan member mental health support
- Addressing anxiety and depression symptoms
- Stress reduction and resilience building
- Improving sleep and focus
- Support for various life challenges (relationships, career)
What Physicians Need to Know
Headspace Care (formerly Ginger) offers a comprehensive, stepped-care model that can be a valuable extension of traditional care. Physicians can leverage the platform for patients needing immediate, on-demand coaching support, faster access to therapy and psychiatry appointments, and between-session resources. The integration of PHQ-9 and GAD-7 allows for objective tracking of symptom improvement, aiding in collaborative care decisions. The platform's focus on measurement-based care and data-driven insights can provide physicians with valuable information on patient progress and engagement. It's particularly useful for addressing mild to moderate mental health concerns and can serve as a preventative tool, potentially reducing the escalation of more acute issues.
Ginger merged with Headspace in 2021 to form Headspace Health, creating a unified platform that combines Ginger's virtual mental healthcare with Headspace's meditation and mindfulness programs. This integration allows for a full spectrum of mental health support, from preventative care to clinical interventions. Headspace Health partners with employers, health plans (e.g., Cigna, Kaiser Permanente, AmeriHealth Caritas), and other organizations to offer its services. The platform also has integrations with technology brands like Microsoft Viva Insights in Teams for mindfulness in the workplace.
Details
| Category | Mental & Behavioral Health AI, Telehealth & Virtual Care |
| Pricing | Contact for pricing |
| Deployment | Cloud-based |
| Compliance | |
| BAA Available | Yes AI-estimated |
| HIPAA Compliant | Yes AI-estimated |
| FDA Status | Unknown |
| Integrations | |
| EHR | Not specified |
| Specialties | Family Medicine, Internal Medicine, Psychiatry |
What the Web Says
Ginger, now known as Headspace Care, offers on-demand mental healthcare services including text-based coaching, therapy, and psychiatry through a smartphone app. It aims to provide accessible and comprehensive support, often through employer or health plan partnerships. The platform emphasizes a team-based approach where coaches, therapists, and psychiatrists collaborate.
Overall: MixedStrengths
- 24/7 text-based behavioral health coaching with quick response times (under 60 seconds).
- Access to a team of coaches, therapists, and psychiatrists who collaborate on care.
- Extensive library of self-guided resources, including webinars, podcasts, and activities.
- Convenient virtual sessions for therapy and psychiatry.
- HIPAA and EU GDPR compliant and HITRUST CSF certified for confidentiality and security.
- Demonstrated effectiveness in reducing symptoms of anxiety (59% improvement) and depression (70% improvement).
Limitations
- Coaches may sometimes behave in an AI-like manner, leading to questions about authenticity.
- Some users report issues with coach availability and scheduling, contradicting the 24/7 claim.
- Therapy and psychiatry sessions may require insurance approval and can be limited depending on the plan.
- Not a web-based platform; only accessible via smartphone.
- Video therapy and psychiatry sessions may not be available to members outside the USA.
- Some users have experienced difficulties with eligibility, billing, and customer service.
Based on reviews from: Headspace Expert Review, Pricing, Alternatives - 2026, Headspace Care (Ginger) - App Store - Apple, Anyone using the ginger app? I'm using their coaching service and wondering if anyone else has noticed how AI like the coaches behave. : r/mentalhealth - Reddit, Has anyone tried Ginger mental health app? : r/mentalhealth - Reddit, Headspace Care (Ginger) - Apps on Google Play, Ginger and Headspace Will Merge to Meet Escalating Global Demand for Mental Health Support - Spectrum Equity, Ginger Reviews 2026. Verified Reviews, Pros & Cons - Capterra, Headspace Care (Ginger) - App Store - Apple, Ginger's mental health app is now Headspace Care, Headspace Health rolls out unified mental health app - Becker's Hospital Review | Healthcare News & Analysis, Ginger is now part of Headspace, Partner Innovation Spotlight: How Ginger Is Reimagining Mental Health Care in the Age of Digital | Cigna Newsroom, Headspace Review 2026: Is This Mindfulness App Right for You?, Ginger Cost & Reviews - Capterra Australia 2026, Is there anyone that feels that this app has became everything other than Meditation : r/Headspace - Reddit, Headspace Care (Ginger) - Notes et avis - App Store - Apple, Emotional Support Coaching from Ginger Now Available - Kaiser Permanente, CareerCanopy vs Ginger / Headspace Health u2014 honest comparison, Ginger vs BetterHelp: Is Employer-Funded Therapy Better? - Discussing Psychology, Ginger app : r/therapy - Reddit, Headspace Care Therapy Review 2026: Pros & Cons, Cost, & My Experience, I Tried Therapy by Headspace, and It Got Personal Real Fast - CNET, Say NO to HeadSpace : r/Meditation - Reddit, Headspace for Mental Healthcare Providers
Last updated: 2026-10-11
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Press & Coverage
Videos
Product demos, reviews, and walkthroughs for Ginger (by Headspace Health).
Ginger (HeadSpace) - Honest Review & User Experience of Teletherapy Services
How Master
Headspace CEO, President on Mental Health Merge With Ginger
Bloomberg Tech
Headspace Health Merger Update: First Look at How Ginger-Headspace Combo is Really Going to Market
WTF Health
#Healthin2Point00, Episode 229 | Headspace & Ginger merge and Connect America buys 100Plus
Health Tech Deals
Karan Singh - Mastering Entrepreneurial Mindset: GINGER and HEADSPACE HEALTH Co-Founder
Hosted by Anne McGinty
How Headspace Health created a culture of cyber awareness
Technology Magazine
Frequently Asked Questions
Investors who backed Ginger (by Headspace Health)
Funded through the company that built this tool.
