Masimo SafetyNet

by Masimo Corporation  · Based in United States → — Improving Life, Improving Patient Outcomes, and Reducing the Cost of Care
Cardiology Hospital Medicine Internal Medicine
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Regulatory Status Disclosed

Overview

Masimo SafetyNet is a cloud-based remote patient management and telehealth platform developed by Masimo Corporation. Designed for hospitals, health systems, and post-acute care providers, the platform enables clinicians to monitor patient physiological data remotely, facilitating early intervention and care coordination outside traditional hospital walls.

The system is utilized across multiple care settings, including hospital-at-home programs, post-surgical discharge monitoring, and the management of chronic or low-acuity conditions. It integrates tetherless, wearable sensors—such as the Radius PPG for pulse oximetry and respiration rate, and the Radius Tº for continuous body temperature—with a mobile application and a centralized clinician portal.

Key Capabilities and Workflow Integration:

  • Continuous and Spot-Check Monitoring: Captures vital signs, including oxygen saturation, pulse rate, respiration rate, and temperature, using clinically validated sensor technology.
  • Customizable CarePrograms: Delivers digital care plans, symptom questionnaires, and interactive whiteboards directly to patients’ smartphones.
  • Automated Data Transmission: Streams near-real-time physiological data and patient-reported outcomes to the clinician portal, reducing manual documentation.
  • Clinician Notification and Escalation: Features customizable alert thresholds that trigger notifications to care teams when patient parameters fall outside designated ranges, allowing for timely clinical triage.

Reviewed by Pouyan Golshani, MD — Interventional Radiologist

Key Features

  • Cloud-based platform for remote patient management
  • Patient engagement mobile application
  • Web-based clinician portal for remote monitoring
  • Customizable digital CareProgramsu2122
  • Connectivity with Masimo and third-party continuous/spot-check devices
  • Real-time patient data tracking and trends
  • Configurable alerts and notifications for high-risk patients
  • Two-way video calling within the patient app
  • EMR/HL7 integration for automated data transfer
  • Population health management tools

Use Cases

  • Extending patient care from hospital to home
  • Post-surgical monitoring and recovery management
  • Remote monitoring for chronic conditions
  • COVID-19 surge capacity monitoring
  • Pre-operative patient assessment
  • General ward patient surveillance

What Physicians Need to Know

Patient Portal Integration
Masimo SafetyNet features a web-based Clinician Portal for healthcare providers to access and analyze patient data. The system also integrates with hospital HL7 Admit Discharge Transfer (ADT) systems and Electronic Medical Records (EMR) for streamlined data flow and patient association.
Symptom Checker Accuracy
Masimo SafetyNet CarePrograms generate daily symptom questionnaires for patients based on their condition. The system is designed to collect and report patient data with 'hospital-grade accuracy' from connected devices.
Multi-Language Patient Support
The Masimo SafetyNet app supports multiple languages, including English, French, German, Italian, Spanish, Swedish, Dutch, Danish, Portuguese (Brazil), Chinese (Simplified), Japanese, Finnish, Norwegian, Czech, Hungarian, Polish, Romanian, Slovak, Turkish, Greek, Russian, Arabic, Farsi, Hebrew, and Korean.
Chronic Disease Management
Masimo SafetyNet is designed for patients with chronic and long-term conditions, as well as postoperative and recovering patients. It automates the collection of vital signs and allows for customized digital care plans (CarePrograms) to support various conditions and acuities.
Medication Adherence Features
CarePrograms actively remind patients to follow their care plan.
Patient Education Content
Educational resources are available through the Masimo SafetyNet app to help patients stay on track with their care. CarePrograms also deliver education to patients.
Accessibility Compliance
Masimo SafetyNet is designed with intuitive devices and a mobile app for ease of use.
Physician Tip

Masimo SafetyNet provides clinicians with a comprehensive dashboard to view all patients under their care, physiological data with charts and trends, and manage user access. The system offers timely notifications on the clinician portal and allows for prioritization of patients needing urgent attention. Virtual visits can be conducted while viewing continuous patient data and trends. The system's integration with EMRs and ADT systems can streamline workflows and reduce transcription errors. Customizable CarePrograms allow for tailored care plans across various patient conditions and acuities.

Masimo SafetyNet integrates with hospital HL7 Admit Discharge Transfer (ADT) systems and Electronic Medical Records (EMR) for automated data transfer. It also integrates with Apple Health to allow users to share measurements. The system connects with various Masimo devices, such as Radius PPG, Radius T°, Masimo W1 medical watch, and third-party devices like Omron blood pressure monitors and weight scales, and Ascensia glucometers, transferring data via Bluetooth to a secure cloud.

Details

Category Patient Engagement & Education
Pricing Contact for pricing
DeploymentCloud-based
Compliance
BAA Available Yes AI-estimated
HIPAA Compliant Yes AI-estimated
FDA Status Yes AI-estimated
Integrations
EHR Not specified
Specialties Cardiology, Hospital Medicine, Internal Medicine

What the Web Says

Masimo SafetyNet is a remote patient management and telehealth platform that utilizes wearable sensors and a mobile app to continuously monitor key physiological data such as oxygen saturation, respiration rate, and pulse rate. It aims to improve patient outcomes, reduce hospital readmissions, and decrease the workload for healthcare providers by enabling remote surveillance and early detection of patient deterioration. The system has been particularly noted for its use in managing COVID-19 patients and those recovering from surgery, allowing for home-based recovery while maintaining clinical oversight.

Overall: Mixed

Strengths

  • Reduces hospital length of stay and readmission rates.
  • Decreases nursing workload by reducing the need for physical assessments.
  • Provides continuous, hospital-grade monitoring in various settings, including home.
  • Early detection of patient deterioration, leading to fewer rapid response team activations and ICU transfers.
  • Can be configured with over 150 CarePrograms for various conditions beyond COVID-19.
  • Offers peace of mind for patients recovering at home and their families.

Limitations

  • Users have reported issues with the app's usability, including difficulties with signing in and data entry.
  • The app can drain phone battery significantly.
  • Some users have experienced disconnections with the device, requiring app refreshes.
  • There have been reports of unhelpful or rude customer support.
  • Potential network issues affecting device connectivity, as reported on Reddit.
  • High cost of replacement cables for Masimo devices can lead to significant annual expenses for hospitals.

Based on reviews from: expertini.com, capterra.com, reddit.com, stocktitan.net, respiratory-therapy.com, masimo.com, businesswire.com, apple.com, medicaldevice-network.com, google.com, researchgate.net, homecaremag.com, fiercehealthcare.com, slhn.org, youtube.com, mymasimo.com

Last updated: 2026-10-31

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Press & Coverage

respiratory-therapy.com
FDA Clears Masimo W1 Watch for Connectivity with Telemonitoring System
The Masimo W1 medical watch has received FDA 510(k) clearance for connectivity, allowing its integration with the Masimo SafetyNet telemonitoring solution for continuous remote monitoring of vital signs. This integration enables real-time patient data access, customized notifications, and remote care management by caregivers.
2024-08
masimo.com
Masimo W1® Medical Watch Receives FDA 510(k) Clearance for Connectivity to the Masimo SafetyNet® Telemonitoring System
Masimo announced that its W1 medical watch received FDA 510(k) clearance for connectivity, enabling its integration with the Masimo SafetyNet telemonitoring solution. This allows for accurate and reliable patient data, collected via the wrist, to be available on the Masimo SafetyNet smartphone app and clinician portal for remote caregivers.
2024-08
masimo.com
New Study Finds That Remote Patient Monitoring with Masimo SafetyNet® Significantly Reduced Rates of Hospital Readmission and ED Visits for Patients Recuperating at Home After Joint Replacement Surgery
A prospective study published in the Journal of Orthopaedics found that remote patient monitoring with Masimo SafetyNet significantly reduced hospital readmission and ED visits for patients recovering at home after total joint arthroplasty. The study concluded that remote home monitoring with a virtual response team is a feasible way to mitigate readmissions and increase patient satisfaction.
2024-07
medicaldevice-network.com
Masimo SafetyNet Opioid System gets marketing authorisation from FDA
Masimo received marketing authorization from the US FDA for its SafetyNet Opioid System, an anti-opioid-overdosing device. This system can be used in hospitals or at-home settings for individuals aged 15 and older who are taking prescribed or illegal opioids, monitoring physiological markers to detect oxygenation impairment due to opioid use.
2023-04
masimo.com
New Study Finds That Masimo Patient SafetyNet™ Helped Clinicians Reduce CPR Events and Rates, Improve CPR Success Rate, and Reduce Hospital Length of Stay and Mortality
A study published in PLoS ONE found that implementing remote patient monitoring with Masimo Patient SafetyNet significantly reduced CPR events and rates, hospital length of stay, and overall hospital mortality. The study, conducted at King Saud Medical City, also showed an increase in rapid response team activations.
2023-01
jhconline.com
Masimo announces telehealth expansion for Patient SafetyNet
Masimo announced a significant expansion of its Patient SafetyNet platform to include secure telehealth capabilities, offering end-to-end, multi-way audio and visual communication between the point of care and remote clinicians. This upgrade aims to improve clinical workflows and communication efficiency across the continuum of care.
2022-03
medicaldevice-network.com
Masimo SafetyNet Remote Patient Monitoring Reduced Hospital Length of Stay for COVID-19 Patients in Retrospective Study
A two-part retrospective study published in Telemedicine and e-Health showed that remote patient monitoring using Masimo SafetyNet reduced hospital length of stay for COVID-19 patients. The study also indicated a significant association between shorter hospitalization and patients discharged with the new RPM device without home oxygen.
2022-07
massdevice.com
University Hospitals uses Masimo Patient SafetyNet to combat nurse burnout
University Hospitals (UH) of Cleveland is utilizing Masimo Patient SafetyNet to improve workflows and reduce nursing workloads, aiming to combat nurse burnout. The system displays real-time patient information at central stations and on remote smart devices, allowing clinicians to monitor up to 200 patients and receive actionable alarms.
2021-10

Videos

Product demos, reviews, and walkthroughs for Masimo SafetyNet.

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Frequently Asked Questions

Masimo SafetyNet utilizes a patient engagement app that connects patients to their clinical pathways through intuitive mobile applications. The app pairs with continuous and spot-check devices to collect and display data, and offers unique in-app CarePrograms™ that serve as digital home-care plans. These CarePrograms generate daily symptom questionnaires, provide educational resources, and allow for video appointments, all designed to keep patients on track and engaged with their care plan.
Masimo SafetyNet is designed to extend patient care beyond the hospital into home and other non-traditional settings. It's used for remote patient management, allowing clinicians to track patient data via a centralized portal using a range of continuous and spot-check peripheral devices. This system has been particularly useful for monitoring patients with conditions like COVID-19, congestive heart failure, and COPD, as well as for post-operative recovery.
While Masimo SafetyNet offers robust remote monitoring, it's important to note that the Clinician Portal should not be used as the sole basis for medical decisions and may not always reflect the most current condition of a patient; it must be used in conjunction with clinical signs and symptoms. Additionally, patient compliance can be influenced by factors such as comfort with technology and consistent use of the wearable sensors.
While Masimo SafetyNet offers a comprehensive solution, alternatives in remote patient monitoring can include other telehealth platforms that integrate with various medical devices for vital sign collection and clinician notification. Some systems focus on specific conditions or data types, and many leverage different levels of patient engagement features. Physicians might consider solutions that offer similar continuous monitoring, alarm management, and EMR integration capabilities.
Masimo SafetyNet is offered as a SaaS (Software as a Service) subscription. While specific pricing details often require direct contact with Masimo sales, some listings indicate a per-patient cost. Factors influencing the cost can include the scale of deployment, the number of patients being monitored, the specific features and devices integrated, and the level of support and customization required by the healthcare system.

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Suggest an Edit → | Report an issue | Last Verified: 2026-04-18 | First Added: 2026-04-18

Investors who backed Masimo SafetyNet

Funded through the company that built this tool.

Polymath Ventures
Startup Studio T2
Bogota, Colombia
$250k-$1M
Polymath Ventures is a Bogota-based startup studio that builds and scales tech-enabled companies from scratch to serve the growing middle class in…
Care Delivery / Tech-Enabled Services Digital Health
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