Memora Health

by Memora Health  · Based in United States → — Digitize & Automate Care Programs
Family Medicine Geriatrics Internal Medicine

Undisclosed enterprise pricing
Regulatory Status Disclosed

Overview

Memora Health offers an AI-enabled platform designed to digitize and automate complex care workflows for healthcare organizations. The platform is intended for use by health systems, health plans, and digital health companies to manage various patient populations.

Memora Health’s platform integrates with existing electronic health records (EHRs) and customer relationship management (CRM) systems. It transforms clinical and administrative workflows into conversational, SMS-based patient journeys, guiding patients through their care episodes. The system automates routine tasks, such as appointment reminders, symptom monitoring, and patient education, and intelligently triages patient-reported concerns to the appropriate care team members.

Notable capabilities include:

  • Intelligent care management
  • Remote patient monitoring
  • Symptom management
  • Patient education
  • Clinical workflow automation
  • Automated patient check-ins
  • Patient-reported outcomes collection
  • Adherence tracking
  • Care team collaboration

The platform supports various specialties and care programs, including maternal care, surgical care, gastrointestinal care, cancer care, chronic care management, and transitions of care. Memora Health aims to streamline care delivery, reduce administrative burden on care teams, and enhance patient engagement outside of traditional clinical settings.

Reviewed by Pouyan Golshani, MD — Interventional Radiologist

Key Features

  • Intelligent Care Management
  • Remote Patient Monitoring
  • Symptom Management
  • Patient Education
  • Clinical Workflow Automation
  • Reduced Inbox Notifications
  • Automated Patient Check-Ins
  • Patient-Reported Outcomes Collection
  • Adherence Tracking
  • Care Team Collaboration

Use Cases

  • Improving practice efficiency
  • Patient engagement
  • Mend fragmented workflows
  • Fuel top-of-license care
  • Empower patients
  • Deploy and Scale Value-Based Care

What Physicians Need to Know

Patient Portal Integration
Memora Health integrates directly with Electronic Health Records (EHRs) and can send health orders to a patient's portal. It also aims to modernize existing systems and tools to improve patient experience and clinical care.
Appointment Scheduling AI
Memora Health offers intelligent appointment reminders that are customizable in content and frequency, available across multiple channels (SMS, IVR, email, WhatsApp) and in 109 languages. It has been shown to increase appointment attendance by 1.8x and reduce no-show rates by 49%. The system can also respond to patient questions about appointments, clinic location, or paperwork, and allows patients to reschedule appointments via their preferred communication channel.
Symptom Checker Accuracy
Memora Health utilizes AI and natural language processing (NLP) to triage patient-reported symptoms and concerns, routing urgent issues to care teams. While general AI symptom checkers have variable accuracy, Memora's approach focuses on intelligent alerts to notify care teams of negative symptoms, aiming to identify patients needing additional clinical care. The platform is designed to ground its AI agent in approved clinical content and pathways to reduce the risk of hallucination and ensure reliable information.
Multi-Language Patient Support
Memora Health supports patient communication in 109 different languages across various channels, including SMS, IVR, email, and WhatsApp. This extensive language support aims to improve health equity and cater to diverse patient populations.
Health Literacy Adaptation
The platform provides proactive patient education and health literacy content alongside medication reminders to improve patient understanding and adherence. Memora's communication is designed to be clear, accessible, and free from overly technical language.
Chronic Disease Management
Memora Health specializes in chronic disease management, offering customizable, condition-specific care plans and an AI-based virtual health coach (Felix) to support patients outside the care setting. It provides personalized support, timely reminders, medication information, and allows loved ones to monitor progress, aiming to prevent relapses and hospital readmissions. The platform also supports remote patient monitoring and symptom tracking for complex conditions.
Medication Adherence Features
Memora Health offers automated adherence checking and medication reminders. The platform has demonstrated a 50% increase in medication adherence scores over four weeks, with a total adherence of nearly 81% in some cohorts. It also provides health literacy content alongside reminders to help patients understand the benefits of adherence.
Patient Education Content
Memora Health provides care plan education and patient education content. This content is delivered proactively to patients to improve health literacy and understanding of their conditions and treatment plans.
Accessibility Compliance
Memora Health is committed to ensuring digital accessibility for people with disabilities and is partially conformant with WCAG 2.1 level AA. They include accessibility in their mission statement, integrate it into procurement practices, and provide continual accessibility training for staff.
Physician Tip

Leverage Memora Health's AI and NLP capabilities to automate routine patient communications, freeing up care teams to focus on higher-acuity cases. Utilize the multi-language support and health literacy adaptations to ensure equitable care and improve patient understanding across diverse populations. Integrate the platform with existing EHRs to streamline workflows for appointment management, symptom monitoring, and chronic disease management. Encourage patients to engage with the SMS-based virtual health coach for continuous support and improved medication adherence, leading to better outcomes and reduced readmissions. Regularly review the intelligent alerts for patient-reported symptoms to enable earlier interventions.

Memora Health integrates directly with Electronic Health Records (EHRs) such as Epic and Cerner, as well as other systems like SharePoint, Google Drive, Slack, and Microsoft Teams. It also integrates with CommureOS's proprietary integration engine to personalize patient care pathways. The platform is designed to unify fragmented healthcare data and automate care delivery operations.

Details

Category Patient Engagement & Education
Pricing Undisclosed enterprise pricing
DeploymentMulti-tenant SaaS, On-Premise & VPC (AWS GovCloud, Google Cloud Healthcare API, Azure Health Data Services)
Mobile AppNo
Compliance
BAA Available Yes AI-estimated
HIPAA Compliant Yes AI-estimated
FDA Status Not applicable AI-estimated
SOC 2 Yes AI-estimated
GDPR Yes AI-estimated
Integrations
EHR Not specified
Specialties Family Medicine, Geriatrics, Internal Medicine

What the Web Says

Memora Health is an AI-backed care enablement platform that helps clinicians manage patient care outside of traditional visits by automating communication, monitoring, and triaging patient concerns. It integrates with Electronic Health Record (EHR) systems and uses two-way conversational texting to engage patients along complex care journeys. The platform aims to reduce clinician workload and improve patient engagement and adherence to care plans.

Overall: Mixed

Strengths

  • Automates high-touch clinical workflows, freeing up clinicians to focus on more critical tasks.
  • Enhances patient engagement and adherence through proactive, two-way communication and support via text messaging.
  • Integrates deeply with EHR systems to optimize provider time and data review.
  • Offers customizable, condition-specific care plans and intelligent triaging of patient-reported concerns.
  • Supports remote patient monitoring and collects patient-reported outcomes.
  • Reported high patient satisfaction rates and increased visit volumes in some implementations.

Limitations

  • Lack of publicly available pricing information, requiring direct contact for quotes.
  • Limited independent reviews from physicians and tech reviewers on platforms like G2, Capterra, and Reddit.
  • Challenges in scaling and realizing consistent revenue due to custom integrations and variations across specialties and hospitals.
  • Some reports of routing and knowledge failures in patient programs despite retrieval-based answers.
  • No free plan or free trial is listed, as it sells to health systems rather than individual users.
  • Lack of clinician sentiment data available on public forums like Reddit.

Based on reviews from: Elion, FeaturedCustomers, Software Advice, MedAI Verdict, AVIA Marketplace, G2, Medium, Andreessen Horowitz, LifeLabs Learning, Startups.RIP, Saaskart, Reddit, Capterra, YouTube

Last updated: 2026-10-23

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Press & Coverage

CHIME Central
Commure Acquires Memora Health, a Digital Care Navigation Platform, to Enhance Intelligent Care Navigation
Commure acquired Memora Health in December 2024 to strengthen its AI-powered portfolio of patient engagement, clinical documentation, revenue cycle management, and RTLS solutions. The acquisition aims to personalize patient care pathways and improve clinical and operational outcomes by integrating Memora's patient navigation tools with CommureOS's integration engine.
2024-12
Axios
Inside Memora Health's surprise fire sale
Axios reported in March 2025 that Memora Health was sold to Commure for an estimated $30 million in stock, a figure significantly lower than its total funding and previous valuations. This "fire sale" followed discrepancies between projected and actual revenue, and multiple layoff rounds.
2025-03
MedCity News
Memora Health Snags $30M for Platform That Digitizes Complex Care
Memora Health raised $30 million in funding in April 2023 for its platform that automates touch points for complex care patients through text messaging-based programs. The company's customers include Mayo Clinic, Penn Medicine, Northwell Health, and Boston Medical Center.
2023-04
MedCity News
Memora Health brings in $40M to grow its platform, expand partnerships
In February 2022, Memora Health secured $40 million in Series B funding led by Transformation Capital, with participation from Andreessen Horowitz and others. This financing was intended to meet commercial demand, foster new partnerships, and enhance the care delivery experience.
2022-02
PR Newswire
Memora Health Announces Partnership with UP Medical to Reduce Care Team Burden and Engage Patients Outside of Clinic Walls
Memora Health partnered with UP Medical in September 2022 to leverage its clinical intelligence platform for engaging chronically ill patients between visits and reducing care team communication burden. Memora's platform digitizes and automates care journeys, converting clinical workflows into messaging journeys.
2022-09
Healthcare Discovery
Memora Health: the care navigation startup Commure bought
Memora Health, founded in 2017, developed a text messaging platform for automated patient follow-up, serving over seventy healthcare organizations including Mayo Clinic and Penn Medicine. The company was acquired by Commure in December 2024 for a reported $30 million in stock.
2024-12
MobiHealthNews
Healthtech company Commure acquires navigation platform Memora Health
Commure's acquisition of Memora Health in December 2024 aims to streamline provider, patient, and administrator workflows by integrating Memora's patient navigation tools with CommureOS's integration engine. Memora's technology has been validated by major health systems, health plans, and digital health companies.
2024-12
Axios
Exclusive: Memora Health inputs $30M for clinical automation
Memora Health secured $30 million in strategic funding in April 2023, led by General Catalyst and including investments from health systems like Northwell Health. The funds were intended to expand service lines, enhance data analytics, and target health plans and digital health companies.
2023-04

Videos

Product demos, reviews, and walkthroughs for Memora Health.

View all on YouTube

Frequently Asked Questions

Memora Health utilizes an AI-driven platform to automate care workflows and provide proactive, two-way communication with patients, primarily via SMS. This approach has demonstrated a patient activation rate of over 90% and a 62% increase in treatment adherence, helping patients stay on track with their care plans outside the clinic.
Physicians and care teams benefit from streamlined clinical workflows, reduced administrative burden, and intelligent triaging of patient concerns. Memora Health has been shown to decrease care team notifications by nearly 40%, potentially saving clinicians up to 2.5 hours per day, allowing them to focus on more critical patient needs.
Memora Health is designed for seamless integration with major Electronic Health Record (EHR) systems, including Epic, Cerner, Allscripts, Athenahealth, and NextGen Healthcare. This bi-directional integration allows for the automated capture and logging of patient data from interactions directly into the EHR, ensuring continuity of care and keeping providers updated.
While highly beneficial, it's important to note that Memora Health is not a healthcare provider and cannot diagnose or treat medical conditions; it serves as an assistive tool. Physicians should also be aware that while the AI aims to personalize information, it may not account for all specific medical history details, and the service is not intended for medical emergencies.
Several other platforms offer patient engagement solutions, including EHR-integrated portals like MyChart by Epic and Cerner Patient Portal, as well as specialized tools such as Luma Health, Phreesia, Relatient, and CipherHealth. These alternatives often provide features like scheduling, reminders, and secure messaging to enhance patient communication.
Memora Health operates on a proprietary licensing model, and specific pricing is not publicly disclosed as a fixed rate. However, it is offered as a cloud-hosted, web-based SaaS solution, and organizations like Premier Inc. have negotiated special pricing and terms for their members.
Memora Health primarily supports patient communication through SMS-based, two-way messaging, making it accessible without requiring app downloads or logins. The platform can also integrate with existing health system texting infrastructure to ensure patients receive messages from a single, familiar phone number, and it supports over 100 languages.

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Suggest an Edit → | Report an issue | Last Verified: 2026-04-21 | First Added: 2026-04-21

Investors who backed Memora Health

Funded through the company that built this tool.

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