Veradigm EHR

by Veradigm  · Based in United States → — Data-driven Healthcare Solutions & Insights
Family Medicine Internal Medicine Pediatrics
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Regulatory Status Disclosed

Overview

Veradigm EHR, formerly Allscripts Professional EHR, is an ambulatory electronic health record system designed for physician practices and multi-specialty organizations. It aims to streamline clinical, financial, and operational workflows within a single interface.

This EHR is intended for a wide range of healthcare providers in outpatient and physician practice settings, including primary care, family medicine, and various specialties such as cardiology, orthopedics, gastroenterology, OB/GYN, neurology, and urgent care.

Veradigm EHR integrates into clinical workflows by offering features like one-click templates for documenting patient visits, smart lists that learn ordering habits, and automated reporting for compliance. It supports e-prescribing, including controlled substances, and integrates with state Prescription Drug Monitoring Programs (PDMPs). The system also includes integrated telehealth capabilities.

Notable capabilities include AI-driven patient scheduling and Veradigm Ambient Scribe, which converts patient-provider conversations into structured clinical notes. It provides Hierarchical Condition Category (HCC) alerts and displays Risk Adjustment Factor (RAF) and risk scores to support accurate documentation and informed decision-making. Veradigm EHR emphasizes interoperability through HL7 and FHIR standards, allowing data exchange with other EHRs, labs, pharmacies, and health information exchanges.

Reviewed by Pouyan Golshani, MD — Interventional Radiologist

Key Features

  • Scalable ambulatory EHR platform
  • AI-driven clinical documentation (Veradigm Ambient Scribe)
  • Real-time clinical insights
  • Diagnosis support
  • Practice Management (scheduling, billing, claims)
  • AI Patient Scheduling
  • ePrescribe (including controlled substances)
  • Gap Closure Alerting
  • Clinical Data Registries integration
  • Revenue Cycle Services

Use Cases

  • Streamline practice operations
  • Improve clinical efficiency
  • Maximize revenue
  • Engage patients
  • Optimize resources and spend
  • Automate and optimize patient scheduling

What Physicians Need to Know

Patient Portal Integration
Veradigm EHR features the Veradigm FollowMyHealth patient portal, providing 24/7 mobile-first access to personal health records. Patients can view medical history, lab results, documents, images, request prescription renewals, securely message providers, schedule appointments, and pay bills.
Appointment Scheduling AI
Veradigm offers 'Predictive Scheduler,' an AI-driven solution that forecasts patient demand using historical and real-time data (appointment histories, cancellation rates, patient demographics) to optimize scheduling, reduce wait times, and prioritize high-need patients. It also includes online scheduling and automated patient messaging (SmartReach) for appointment confirmations and reminders.
Multi-Language Patient Support
The Veradigm FollowMyHealth telehealth solution is being enhanced to provide real-time access to professional medical interpretation for over 240 languages and dialects, including American Sign Language, through an integration with Voyce. Additionally, Healthwiseu00ae content is available in 14 languages for patient education.
Health Literacy Adaptation
Veradigm addresses health literacy through its RxTruePriceu2122 tool, which provides patient-specific prescription cost and coverage information during the encounter, helping patients understand options and improve adherence. The platform also facilitates access to educational resources and tailored content to empower patients in their healthcare decisions.
Chronic Disease Management
Veradigm EHR includes HCC Alerts for timely reminders to document chronic conditions, and allows viewing of patient RAF (Risk Adjustment Factor) and risk scores. It supports the creation and tracking of patient-specific care plans and goals, and offers remote patient monitoring capabilities.
Medication Adherence Features
Veradigm ePrescribe streamlines prescription processes with built-in allergy and drug interaction tracking. The RxTruePriceu2122 feature provides real-time, patient-specific pricing and therapeutic alternatives to improve affordability and adherence. Patients can also request refills and track medication schedules via the patient portal.
Patient Education Content
The platform supports the delivery of educational materials, visit summaries, and instructions to patients before and after visits, tailored to their specific needs. Healthwiseu00ae Solution for Veradigm offers free, expert-reviewed medical content in multiple languages.
Accessibility Compliance
Veradigm EHR prioritizes patient data security and is HIPAA compliant, with ONC certification implying adherence to interoperability and certain accessibility standards. The platform is designed with a user-friendly interface and offers mobile accessibility through the Veradigm EHR Mobile app and the mobile-first FollowMyHealth platform.
Physician Tip

To maximize patient engagement with Veradigm EHR, physicians should actively leverage the FollowMyHealth patient portal for secure communication, appointment management, and sharing medical records. Utilize the AI-driven Predictive Scheduler to optimize clinic flow and prioritize patient needs efficiently. Employ Veradigm ePrescribe with RxTruePriceu2122 to enhance medication safety, check for interactions, and help patients find affordable prescription options, directly impacting adherence. Integrate multi-language support to ensure effective communication with diverse patient populations. Proactively share patient education content and utilize HCC Alerts for chronic disease management, fostering informed decision-making and better health outcomes. Consider remote patient monitoring and Veradigm Ambient Scribe to streamline documentation, allowing more focus on direct patient care.

Veradigm EHR boasts an open architecture with strong emphasis on interoperability, supporting seamless integration with third-party systems via industry-standard FHIR and HL7 APIs. The Veradigm Connect program facilitates partnerships with health tech innovators. Key integrations include laboratory services, patient engagement platforms (e.g., QliqSOFT, Simple Interact for digital check-in), Prescription Drug Monitoring Programs (PDMP), and solutions for medication access, ambient clinical support (Veradigm Ambient Scribe), and point-of-care care gap alerting (Veradigm Payer Insights). Veradigm also integrates Natural Language Processing (NLP) into its EHR dataset for advanced real-world data analysis and research.

Details

Category Patient Engagement & Education, Practice Management & Scheduling
Pricing Contact for pricing — N/A
DeploymentCloud-based
Compliance
BAA Available Yes AI-estimated
HIPAA Compliant Yes AI-estimated
FDA Status Not applicable AI-estimated — N/A
Integrations
EHR Not specified
Specialties Family Medicine, Internal Medicine, Pediatrics

What the Web Says

Veradigm EHR (formerly Allscripts Professional EHR) is an electronic health record system designed for small to mid-size physician practices. It aims to streamline operations, improve revenue, and facilitate informed patient care through customizable workflows and specialty-specific content. While some users find it easy to learn and navigate, others report issues with stability, limited integrations, and customer support.

Overall: Mixed

Strengths

  • Easy to understand and learn for many users.
  • Allows doctors to send electronic prescriptions to pharmacies easily.
  • Centralizes health records, making it easier to look up old information and send orders/medications.
  • Offers customizable workflows and specialty-specific content.
  • Supports value-based care and helps meet regulatory requirements.
  • Good for managing multi-office/multi-physician practices and offers strong HIPAA compliance and role-based permissions.

Limitations

  • Cannot do multiple functions (scheduling and charting) in the same browser window.
  • Poor integration with Dragon dictation and limited integration capabilities with other healthcare technology solutions.
  • Frequent outages and a cluttered interface reported by some users.
  • Customer support can be challenging to reach, with inconsistent help and long response times.
  • Can be slow, crashes often, and has a steep learning curve for advanced features.
  • Some users report it is overpriced and difficult to switch away from due to contractual sneakiness.

Based on reviews from: Capterra, G2, Info-Tech, TrustRadius, Software Advice, Software Finder, Reddit, YouTube (Software Finder)

Last updated: 2026-07-22

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Press & Coverage

Veradigm Press Releases
Veradigm Launches Health Network Architecture to Level the Playing Field for Independent Practices
Veradigm announced the availability of its Health Network Architecture to early adopter customers, aiming to provide independent practices with a single, real-time view of their clinical, financial, and operational performance by connecting data across EHR, practice management, clearinghouse, and patient engagement solutions.
2026-05
Veradigm Inc. - Investor Relations
Veradigm Files 2023 and 2024 Form 10-K
Veradigm Inc. filed its annual report for the years ended December 31, 2023 and 2024, providing expanded disclosures and outlining ongoing remediation efforts for internal control weaknesses and litigation related to prior accounting issues.
2026-05
Veradigm
Veradigm Launches AI-Powered Ambient Scribe to Ease Documentation Burden for Healthcare Providers
Veradigm launched its AI-powered Ambient Scribe platform, designed to reduce administrative burden on healthcare providers by integrating AI with real-time transcription and EHR compatibility to prioritize patient care.
2025-11
Business Wire
Veradigm Launches Enhanced Ambient Scribe Capabilities
Veradigm announced enhancements to its AI-enhanced Ambient Scribe solution for Veradigm EHR customers, including structured diagnosis code recommendations, multilingual documentation support, and clinical decision insights support tools.
2025-11
Becker's Hospital Review
EHR vendor Veradigm reports data breach
Veradigm, formerly Allscripts, began notifying patients in September 2025 about a data breach that occurred in December 2024, where a hacker accessed a storage account potentially exposing names, dates of birth, Social Security numbers, and medical records.
2025-09
Veradigm Blog
Innovative EHR Evidence Generation Using NLP and LLMs
Veradigm's data science and real-world evidence teams presented findings in cardiovascular research using Natural Language Processing (NLP) and Large Language Models (LLMs) to gain deeper insights from provider notes within their extensive de-identified ambulatory EHR dataset.
2025-08
Veradigm Press Releases
Veradigm Becomes First EHR Media Platform to Achieve POCMA Certification
Veradigm became the first EHR media provider to achieve certification for EHR advertising by the Point of Care Marketing Association (POCMA), validating its commitment to transparency and accountability in point-of-care marketing.
2025-02
Pharmaceutical Technology
Veradigm expands real-world data capabilities with NLP-driven EHR insights
Veradigm announced the full integration of advanced natural language processing (NLP) into its EHR dataset, enhancing researchers' ability to analyze unstructured patient data and combine it with structured information for comprehensive research.
2024-10

Videos

Product demos, reviews, and walkthroughs for Veradigm EHR.

View all on YouTube

Frequently Asked Questions

Veradigm EHR, through its FollowMyHealth platform, provides a comprehensive suite of patient engagement tools including a Personal Health Record for patients to view medical history, request prescription renewals, and access lab results. It also offers secure messaging with providers, online appointment scheduling, bill payment, and mobile-first capabilities with text messaging for reminders and automated surveys to collect feedback.
Veradigm EHR prioritizes patient data security and aims to meet stringent regulatory standards, including HIPAA, across its platform. The patient engagement tools are designed to improve patient satisfaction and adherence to treatment plans, with features like secure messaging and access to health information.
Veradigm EHR pricing can start from $49/prescriber/month for its Practice Fusion ePrescribe plan, with the full Practice Fusion EHR starting at $199/month. Beyond base pricing, implementation services like training or custom configuration can incur additional costs ranging from $1,000 to $10,000 or more annually, and there are also annual fees for software maintenance and third-party components.
Physicians have reported limitations such as slow performance, support delays, and occasional system crashes after updates. Some users also cite integration challenges, poor customer support, and concerns about being locked into long contracts with high fees.
Several leading alternatives to Veradigm EHR known for their robust functionalities, including patient engagement, include athenahealth, AdvancedMD, Epic, NextGen Healthcare EHR, and eClinicalWorks. Other notable options are OptiMantra, Cerner Millennium, Medesk, ModMed, Carepatron, and Tebra.
Veradigm EHR, particularly through its FollowMyHealth platform, is designed with a mobile-first approach, enabling patients to easily navigate and engage using their personal devices. This mobile experience allows patients to message physicians, refill prescriptions, schedule appointments, and view lab results conveniently.
Veradigm EHR places a high priority on patient data security and compliance, adhering to HIPAA and other relevant healthcare privacy regulations. The platform employs measures like de-identification and standardization processes for data used in research, and also provides warnings to prevent duplicate patient records, which can compromise privacy.

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Suggest an Edit → | Last Verified: 2026-04-22 | First Added: 2026-04-22

Investors who backed Veradigm EHR

Funded through the company that built this tool.

Patient Square Capital
PE T3
Menlo Park, United States
$25M+
Patient Square Capital is a Menlo Park-based private equity firm built specifically around healthcare. The team partners with management at companies whose…
Care Delivery / Tech-Enabled Services Pharma / Therapeutics
Frist Cressey Ventures
VC T3
Nashville, United States
$1M-$25M
Frist Cressey Ventures is a Nashville-based healthcare-dedicated venture firm founded by Bill Frist (former US Senate Majority Leader, transplant surgeon) and Bryan…
AI/ML in Healthcare Biotech
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