Yosi Health Patient Engagement
Custom
Regulatory Status Disclosed
Overview
Yosi Health Patient Engagement is a digital platform designed to automate and streamline various administrative workflows for healthcare practices.
- What it does: The platform offers features such as patient self-scheduling, digital patient intake and check-in, pre- and post-visit payment collection, automated appointment reminders, and patient survey and review management. It also includes HIPAA-compliant two-way text communication. Yosi Health has also launched an AI Voice Agent to automate routine tasks like scheduling and answering FAQs, with built-in safety triage for urgent situations.
- Who it is for: Yosi Health Patient Engagement is suitable for a range of care settings and specialties, including primary care, urgent care, specialty practices (such as orthopedics), and larger health systems, as well as independent practices and community health centers. The platform is customizable to fit individual practice needs and workflows.
- How it fits a clinical or practice workflow: The system integrates with Electronic Medical Record (EMR) systems, including Epic and Oracle Health, allowing for real-time, two-way data exchange. This integration aims to reduce administrative tasks like transcription and manual data entry, allowing patients to complete paperwork and payments remotely before their appointments.
- Notable capabilities: Key capabilities include automated pre-arrival patient intake, reducing patient wait times and staff workload. The platform’s self-scheduling feature allows patients to book appointments online with appropriate providers and times. It also focuses on improving the patient experience by offering convenient digital interactions and facilitating the collection of patient feedback and online reviews.
Reviewed by Pouyan Golshani, MD — Interventional Radiologist
Key Features
- Patient Intake and Check-in (pre-arrival, contactless)
- Patient Appointment Self-Scheduling
- Pre and Post Visit Payment Collection (PCI-compliant, card on file)
- Surveys and Review Management
- Telehealth Solutions
- HIPAA Compliant Two-Way Texting/Communication
- On-Demand Forms
- Eligibility & Benefits Verification
- Real-time Bi-directional EMR Integration
- Automated Document Management (e-sign, PDFs to EMR)
Use Cases
- Reducing administrative burden and staff burnout
- Improving patient experience and satisfaction
- Increasing revenue and collection rates
- Reducing no-shows and wait times
- Streamlining patient workflows (pre-arrival, check-in)
- Enhancing online reputation and patient feedback
What Physicians Need to Know
Patient Portal Integration
Yosi Health offers seamless, real-time, bi-directional integration with major Electronic Medical Record (EMR) and Electronic Health Record (EHR) systems, including athenahealth, Oracle Health, Elation Health, and ModMed. It ensures accurate data transfer, including intake forms, insurance, and ID cards, directly into the EMR as signed PDFs, eliminating the need for separate dashboards.
Appointment Scheduling AI
The platform provides patient appointment self-scheduling directly from the website, allowing patients to book with the correct providers, at the correct times and locations. An algorithm matches patients to appropriate appointment types and providers. Yosi's AI Voice Agent automates scheduling and reminders, drawing available slots in real-time from the practice's system, and reduces no-shows through personalized text and email confirmations.
Symptom Checker Accuracy
Yosi's AI Voice Agent includes a 'safety-first triage' feature that listens for pre-defined 'red-flag' language (e.g., chest pain, severe bleeding) and triggers clinic-approved escalation logic, such as routing to a nurse line or prompting urgent visit booking. It operates on deterministic, rule-based logic to ensure accuracy and will route to a human if an action cannot be confirmed.
Multi-Language Patient Support
YosiChat supports real-time, two-way multilingual translation between patients and staff, with capabilities for over 100 languages. Spanish language support is available for the user interface on iPads, and the system addresses issues to ensure forms and emails are sent in the patient's preferred language.
Health Literacy Adaptation
The platform is designed to provide a seamless, technology-infused process that offers convenience, autonomy, and efficiency, making it easy for patients to complete pre-arrival tasks. Intuitive platforms with user-friendly designs and multilingual support are emphasized to improve accessibility for patients with limited digital literacy.
Chronic Disease Management
Yosi Health integrates with AI-powered virtual healthcare assistants and advanced remote patient monitoring (RPM) tools to create a comprehensive care ecosystem for proactive chronic disease management. AI-powered voice interfaces can conduct routine check-ins, monitor symptoms, and alert care teams to potential issues.
Medication Adherence Features
The AI Voice Agent can handle inquiries related to medication refills. Voice assistants are designed to help patients manage complex medication regimens by sending reminders and answering basic questions about prescriptions. Yosi also retrieves and prefills medication data from EMRs into intake forms.
Patient Education Content
While the platform primarily focuses on administrative communication and intake, its two-way texting feature facilitates clear communication of appointment details and answers to patient questions, contributing to patient understanding. The system is designed to keep patients informed throughout their journey.
Accessibility Compliance
Yosi Health adheres to high patient privacy standards, including HIPAA compliance. It is certified as SOC 2 Type 1 and Type II Security Compliant, HITRUST CSF Certified, and PCI compliant. The platform features a mobile-first design and user-friendly interfaces with multilingual support to enhance accessibility for diverse patient populations.
Physician Tip
Leverage Yosi Health's customizable platform to automate pre-arrival workflows, significantly reducing administrative burden and freeing up staff for direct patient care. Utilize the AI-powered scheduling and voice agent for efficient appointment management, reminders, and initial safety-first triage, which helps decrease call volumes and no-shows. Maximize the real-time, bi-directional EMR integration to ensure accurate and up-to-date patient information, thereby improving care quality and minimizing manual data entry. Employ the multilingual support and user-friendly interfaces to enhance patient engagement and satisfaction across diverse patient populations. Additionally, integrate the platform's telehealth and chronic disease management capabilities to expand care reach and proactively monitor patients, ultimately improving outcomes and practice efficiency.
Yosi Health offers robust, real-time, bi-directional integration with leading Electronic Medical Record (EMR) and Electronic Health Record (EHR) systems, including prominent vendors like athenahealth, Oracle Health, Elation Health, and ModMed. The platform is designed to seamlessly integrate with existing practice workflows, eliminating the need for separate dashboards and ensuring data integrity. It supports FHIR APIs for efficient data exchange and is recognized as an ISV Advanced Technology Partner for Amazon Web Services (AWS).
Details
| Category | Patient Engagement & Education, Practice Management & Scheduling |
| Pricing | Custom — Custom pricing; contact for details. Free trial available. |
| Deployment | Cloud-based |
| Compliance | |
| BAA Available | Unknown AI-estimated |
| HIPAA Compliant | Unknown AI-estimated |
| FDA Status | Not applicable AI-estimated |
| Integrations | |
| EHR | Not specified |
| Specialties | Family Medicine, Internal Medicine, Pediatrics |
What the Web Says
Yosi Health Patient Engagement is a mobile-first platform designed to streamline patient intake, scheduling, and communication for healthcare practices. It aims to reduce staff workload, improve patient experience, and increase practice revenue through features like remote registration, self-scheduling, automated reminders, and telehealth integration.
Overall: PositiveStrengths
- Reduces front-office workload and manual tasks for staff, saving 10-15 minutes per patient.
- Automates patient intake, scheduling, reminders, and check-in, with 75-90% of patients completing intake digitally before arrival.
- Improves patient satisfaction and increases referrals due to convenient pre-arrival registration and reduced wait times.
- Offers customizable intake forms and integrates seamlessly with existing EHR systems, eliminating duplicate data entry.
- Includes features like self-scheduling, two-way text messaging, telehealth links, and pre/post-visit payment collection.
- Provides tools for automated patient surveys and online reputation management, helping practices gather feedback and build reviews.
Limitations
- As with any technology, occasional glitches can occur.
- Initial customization and onboarding may require significant time and effort.
- Some reviews on G2 are limited, making it harder to get a broad perspective from that platform.
- While highly rated, it's one of many patient engagement solutions, and alternatives exist.
Based on reviews from: Elion, G2, American Alliance of Orthopaedic Executives (AAOE), Yosi Health Website, Capterra, KLAS Research, athenahealth, Facebook
Last updated: 2026-08-14
Ratings & Reviews
No reviews yet. Be the first to review this tool!
Rate Yosi Health Patient Engagement
Press & Coverage
Bandwidth
Yosi Health fast-tracks patients to care
Yosi Health's patient engagement and workflow automation solutions aim to reduce patient administrative tasks and enhance patient interactions with physicians. The company leverages text messaging as a key tool to meet patient demands for convenience and reduce staff burden.
2023
Yosi Health Blog
Enhancing the Patient Experience to Match Exceptional Care in 2025
This article discusses how Yosi Health's patient engagement solutions are designed to transform patient-practice connections by enhancing every step of the patient experience, from booking to post-appointment feedback. It highlights the importance of digital solutions like online scheduling, intake, and telehealth in meeting evolving patient expectations.
2025-03
Yosi Health
About Us | Yosi Health's Patient Engagement Solutions NY
Yosi Health offers automated patient engagement solutions, including pre-arrival tools and contactless patient intake, that integrate with EMR systems to increase revenue, save time, and improve patient reviews. The platform also provides patient appointment self-scheduling, pre and post-visit payment collection, and HIPAA-compliant two-way texting.
unknown
Yosi Health
Patient Surveys & Review Management | Yosi Health | New York
Yosi Health's patient engagement software facilitates creating surveys, gathering patient feedback, and improving online reputation. It automates post-appointment follow-up surveys and helps practices build reviews online to attract new patients.
unknown
Physician Ai Tools
Yosi Health Patient Engagement
This is an archive page listing 'Yosi Health Patient Engagement' alongside other patient engagement and education tools like TeleVox and Relatient Dash Voice AI.
unknown
Talents by Vaia
Product Manager at Yosi, Inc | Apply now! - Talents by Vaia
This job posting for a Product Manager at Yosi, Inc. highlights responsibilities related to owning the product vision and roadmap for Yosi's patient engagement platform. It emphasizes translating market and regulatory needs into product requirements and collaborating with engineering teams.
unknown
Videos
Product demos, reviews, and walkthroughs for Yosi Health Patient Engagement.
Yosi - Patient Registration
Yosi Health
RevIntake - Now offering a full service patient self scheduling, intake and post visit surveys
Yosi Health
Practice Optimization Tips #11 Reduce In-Office Visits | Yosi Health
Yosi Health
Not All Patient Intake Solutions are Created Equal | Vlog 5 of 8 Part Series | Yosi Health
Yosi Health
Yosi Health - Patient Intake
Henry Schein SolutionsHub
MicroMD Engage
Yosi Health
Frequently Asked Questions
Yosi Health improves patient engagement through automated pre-arrival solutions like self-scheduling, digital intake forms, and two-way HIPAA-compliant texting, making the patient journey more convenient. This automation also streamlines practice operations by reducing administrative tasks, lowering no-show rates, and increasing payment collection, freeing staff to focus on patient care.
Yes, Yosi Health's platform is designed to be fully compliant with HIPAA, SOC 2 Type II, and PCI standards, ensuring the secure handling of patient information and payments. They emphasize secure data storage and encrypted communication, including HIPAA-compliant two-way texting.
Yosi Health aims to boost patient adoption by offering a convenient, mobile-first experience for tasks like scheduling and form completion, which patients increasingly prefer. The platform reduces patient frustration by eliminating traditional paperwork and wait times, thereby encouraging higher engagement and compliance with pre-visit requirements.
Several alternatives offer similar patient engagement and practice management features, including Birdeye, Carepatron, Weave, Spruce Health, Modento, and DoctorConnect. These competitors often focus on areas like communication, scheduling, and EHR integration, providing various options depending on specific practice needs.
While specific pricing details are not publicly listed, Yosi Health emphasizes its ability to generate a significant return on investment, with practices reporting 10x-15x ROI. This ROI is achieved by reducing no-shows by up to 45%, saving administrative staff an average of 21 minutes per patient, and increasing payment collection rates.
Potential challenges could include ensuring seamless integration with highly customized or older EMR systems, as well as addressing patient comfort levels with new digital tools, especially for less tech-savvy demographics. Additionally, while Yosi Health secures data, the broader issue of third-party data sharing in healthcare remains a concern, though Yosi states they do not share data beyond the patient's medical team.
Yosi Health is designed for real-time, bi-directional integration with major EMR systems, allowing for seamless data flow between the patient engagement platform and the practice's existing records. This integration helps eliminate manual data entry, reduces transcription errors, and ensures patient information is consistently updated across systems.
Suggest an Edit →
| Last Verified: 2026-05-13 | First Added: 2026-05-13
Investors who backed Yosi Health Patient Engagement
Funded through the company that built this tool.
