Vivify Health Remote Care

by Vivify Health (part of Optum)  · Based in United States →Helping facilitate the right care, for the right patients, at the right time
Family Medicine Hospital Medicine Internal Medicine

Contact for pricing
Regulatory Status Disclosed

Overview

Vivify Health offers a powerful remote patient monitoring (RPM) software solution with integrated third-party biometric devices designed to improve efficiency and effectiveness of disease management and post-acute care programs. The Care Team Portal enables patients to provide symptoms or health status information, assisting care teams in managing a multitude of health conditions. The platform aims to unite providers and patients before health concerns become serious, even when distance or other circumstances get in the way. It is a comprehensive, patient-centered connected care platform that is highly configurable to meet the unique needs of varying populations and programs. Vivify Health designs and creates software to help healthcare providers manage remote patient care, extending care beyond the four walls of the provider facility to include populations of any size, condition, and risk level.

Reviewed by Pouyan Golshani, MD — Interventional Radiologist

Key Features

  • 30+ ad hoc reports and 13 dashboards
  • Risk scores, trend-based alerts, and custom notifications
  • Scheduled video visits and in-app messaging for patient connections
  • Configurable and rule-based logic for data interpretation and action
  • Automated capture of clinical time for billing code eligibility
  • Seamless integration into everyday clinical workflows
  • Multiple EHR integrations (HL7 and API)
  • 46+ out-of-the-box care pathway programs (stackable and configurable)
  • Optumu00ae-owned, FDA-registered, and Joint Commission Accredited distribution center for kit management
  • Dedicated clinical account manager and ongoing support for program design, development, and optimization

Use Cases

  • Disease management programs
  • Post-acute care programs
  • Preventable hospitalization and readmission programs
  • Care transition and discharge programs
  • Wellness and cessation programs
  • Maternity and high-risk pregnancy programs

What Physicians Need to Know

Patient Portal Integration
Vivify Health's remote patient monitoring (RPM) solution includes patient portals and offers seamless integration with Electronic Health Record (EHR) systems, streamlining documentation and data exchange. Patient utilization data is also logged and exposed via API for EHR integration.
Symptom Reporting & Triage
The Care Team Portal enables patients to provide symptom and health status information. The software triages clinical data points, utilizing proprietary health scores and robust filtering to help nurses prioritize and respond to clinically relevant information, facilitating timely interventions.
Multi-Language Patient Support
The Care Team Portal provides a resource library with robust educational content available in both English and Spanish.
Health Literacy Adaptation
Vivify Health solutions are designed for ease of use across all patient ages and abilities, including those in their 80s and 90s. They offer a '+HomeTM kit' with step-by-step guidance and dedicated specialist support, and provide patient training using clear, jargon-free language, including video tutorials. Educational content is dynamically delivered and curated by nurse informaticists.
Chronic Disease Management
The platform is a powerful RPM solution for managing chronic conditions such as congestive heart failure, hypertension, COPD, and diabetes. It offers over 40 stackable, pre-configured care pathway programs and SmartPathu2122 technology for personalized, evidence-based content and constant oversight.
Medication Adherence Features
Vivify Health's RPM software includes medication reminder functionality to support patients in adhering to their prescribed schedules, contributing to improved medication compliance.
Patient Education Content
The platform offers multi-channel patient education through a health content resource library, on-demand educational videos, health tips, and condition-based pathways. Content is sourced from industry experts like the American Heart Association and American Diabetes Association, including over 1,000 Healthwise videos.
Accessibility Compliance
Vivify Health designs its solutions for simplicity and usability across diverse patient populations, including older adults, and offers a 'plug and play' +Home Managed Health Kit for those with limited technical ability. It also supports an interactive voice response (IVR) solution for patients without internet access. The platform is HIPAA compliant and its Care Team Portal is FDA 510(k) cleared.
Physician Tip

Leverage Vivify Health's configurable care pathways and real-time biometric data to proactively manage chronic conditions and identify potential issues early. Utilize the seamless EHR integration and alert system to streamline workflows and prioritize patient needs efficiently. Engage patients through secure in-app messaging and virtual visits, reinforcing education and medication adherence to foster greater self-management and improved outcomes. The platform's design for varying technical abilities and multi-language support can enhance patient engagement across diverse populations.

Vivify Health offers robust integration capabilities, notably with Electronic Health Record (EHR) systems to centralize patient data and streamline clinical workflows. The platform integrates with a wide range of third-party biometric devices for comprehensive remote monitoring. Additionally, an open API integration allows for connectivity with other applications and devices, with patient utilization data logged and exposed for further integration.

Details

Category Patient Engagement & Education
Pricing Contact for pricing Monthly, Quote-Based
DeploymentCloud-based
Compliance
BAA AvailableUnknown AI-estimated
HIPAA CompliantUnknown AI-estimated
FDA Status 1 AI-estimated

Vivify Health's remote patient monitoring software solution, including its Care Team Portal, is FDA 510(k) cleared. It integrates with third-party biometric devices.

Integrations
EHR Not specified
Specialties Family Medicine, Hospital Medicine, Internal Medicine

What the Web Says

Vivify Health Remote Care is a comprehensive telemedicine platform designed to facilitate virtual care delivery, remote patient monitoring (RPM), and chronic disease management. It aims to improve patient outcomes by enabling secure video consultations, remote tracking of biometric data, and personalized care pathways. The platform is utilized by healthcare providers, clinics, and hospitals to enhance remote care capabilities and integrate with existing systems.

Overall: Mixed

Strengths

  • Remote Patient Monitoring: Excels in connecting to various biometric devices for remote health data tracking.
  • Video Consultations: Facilitates seamless video visits between patients and healthcare providers.
  • User-Friendly Interface: Intuitive design makes it easy for both patients and healthcare professionals to navigate.
  • Data-Driven Insights: Collects and analyzes patient data to inform treatment plans and improve outcomes.
  • Reduced Hospital Readmissions: Helps decrease hospital readmissions through continuous remote monitoring and timely interventions.
  • Scalable Solutions: The platform can be scaled to accommodate various healthcare organizations, from small clinics to large hospital systems.

Limitations

  • Potential for Device Dependence: Relies on patient adherence to using remote monitoring devices.
  • Integration Complexity: Integrating with existing EHR systems can be challenging.
  • Decommissioning: Vivify Health's RPM solution will be officially decommissioned on August 31, 2026, and is no longer onboarding new customers.
  • Early Adoption Issues: Some initial programs faced low patient activation rates, requiring adjustments to improve adoption.
  • Lack of Public Pricing: Pricing details are not publicly disclosed.
  • Limited Reddit Reviews: Specific reviews or detailed discussions about Vivify Health Remote Care on Reddit are not readily available.

Based on reviews from: SelectHub, FeaturedCustomers, Elion, SoftwareWorld, UPMC Enterprises, SourceForge, HealthSnap: RPM and CCM, AVIA Marketplace, Exafol, Vivify Health (vivifyhealth.com), Google Play, YouTube

Last updated: 2026-07-29

Ratings & Reviews

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Ease of Use
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Press & Coverage

PR Newswire
Vivify Health Releases 'Keys to Building a Successful Remote Patient Monitoring Program' White Paper
Vivify Health, a leader in connected care platforms, released a white paper detailing essential strategies for developing effective remote patient monitoring programs.
2021-06
PR Newswire
Vivify Health Announces Product Enhancements at HIMSS21
Vivify Health unveiled new enhancements to its connected care platform for remote patient care at the HIMSS21 conference.
2021-08
IoT M2M Council
Vivify deploys telehealth to monitor coronavirus
Vivify Health rapidly deployed COVID-19 screening, self-isolation, and monitoring pathways for remote patient care using its Vivify +Go mobile technology.
2020-03
Dallas Innovates
Vivify Health Launches COVID-19 Mobile Solution for Providers to Screen and Monitor Patients Remotely
Vivify Health introduced a no-cost mobile screening solution for COVID-19, enabling providers to remotely screen and monitor patients with mild symptoms, reducing the burden on healthcare facilities.
2020-03
AltexSoft
Remote Patient Monitoring Systems Overview
This overview highlights how hospitals, including Mayo Clinic, are utilizing remote patient monitoring platforms like Vivify Health, integrated with EHR systems, to manage patient care, vital signs, and medication adherence.
2020-11
Newswire.ca (Cision Canada)
University Health Network Selects Vivify Health Pathways Go BYOD For Peri-operative Care
University Health Network in Canada partnered with Vivify Health to implement its Pathways Go 'bring your own device' remote peri-operative care solution, aiming to enhance patient preparation and engagement.
2019-06
PhyNet Health
BENEFITS OF REMOTE MONITORING
PhyNet Health discusses the benefits of remote patient monitoring, highlighting how Alignment Healthcare uses Vivify Health's platform on Samsung Galaxy tablets to manage high-risk Medicare patients, improving continuity of care and enabling proactive intervention.
2019-11
PMC (PubMed Central)
Transformative Frontiers: A Comprehensive Review of Emerging Technologies in Modern Healthcare
This review article discusses the transformative impact of emerging technologies in healthcare, including remote patient monitoring, and specifically mentions Vivify Health's remote care management platform as an example.
2024-03

Videos

Product demos, reviews, and walkthroughs for Vivify Health Remote Care.

View all on YouTube

Frequently Asked Questions

Vivify Health has demonstrated high patient engagement and compliance, with reported rates often exceeding 90%. For instance, UPMC saw compliance rates increase to 92%, and Reid Health reported a 90% patient compliance rate.
Vivify Health offers multiple solutions to enhance accessibility, including +Home Managed Health Kits with pre-configured tablets for those with limited technical ability, and the +Go mobile app for smartphone users. They also provide an interactive voice response (IVR) option for patients without internet or cellular service.
Vivify Health promotes patient engagement through personalized care plans, multi-channel patient education including animated videos, and tools for self-reporting and goal tracking. The platform also facilitates dynamic interaction via in-app messaging and video calls with care teams.
Vivify Health primarily targets large hospital systems and health networks, which may not be suitable for independent practices or smaller physician groups due to potential minimum volume requirements. Additionally, its ownership by Optum/UnitedHealth Group could raise conflict-of-interest concerns for organizations affiliated with competing payers.
Physicians seeking alternatives to Vivify Health might consider platforms like CCN Health, ChronicCareIQ, Datos Health, HealthArc, and 100Plus. These alternatives often offer flexible deployment, broader EHR integrations, or cater to specific market segments like independent practices or senior living facilities.
Vivify Health does not publicly disclose its pricing, and potential customers are advised to contact them directly for a personalized quote. Given its enterprise-focused deployment model, it may not be as accessible or cost-effective for smaller physician practices compared to solutions designed for that market.

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Suggest an Edit → | Last Verified: 2026-04-30 | First Added: 2026-04-30
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