Freed AI
Overview
Freed AI is an AI-powered medical scribe and practice assistant designed primarily for clinicians in independent, small, and mid-sized practices. It supports a wide range of specialties, including family medicine, internal medicine, psychiatry, pediatrics, and obstetrics/gynecology, as well as allied health fields such as physical therapy and naturopathic medicine.
The platform functions by capturing and transcribing patient-clinician conversations in real time, converting them into structured clinical notes. It integrates into the clinical workflow by offering specialty-specific templates, allowing clinicians to customize note formats to match their preferences. Once a note is generated, clinicians can review, edit, and transfer the documentation directly into browser-based electronic health record (EHR) systems.
Key capabilities of Freed AI include:
- AI Scribe: Transcribes patient visits and automatically generates clinical notes, patient instructions, and post-visit letters.
- Coding Assistant: Suggests relevant ICD-10 and CPT codes directly within the charting workflow.
- Clinical Decision Support: Provides evidence-based answers to medical questions tailored to the patient’s context.
- Front Desk Assistant: An optional AI receptionist module that handles phone calls, manages a shared inbox, and sends two-way SMS communications.
Reviewed by Pouyan Golshani, MD — Interventional Radiologist
Key Features
- Ambient Encounter Capture
- SOAP and Custom Note Generation
- Mobile App Support
- HIPAA Compliance and BAA
- Custom Note Templates
- Multi-Specialty Support
- Pre-Visit Automation
- EHR Push Integration (Chrome extension-based)
- ICD-10 and CPT Code Suggestions
- Patient Instructions and Post-Visit Letters
Use Cases
- Automating clinical documentation
- Reducing time spent on charting
- Generating specialty-specific clinical notes
- Creating patient instructions and referral letters
- Assisting with medical coding (ICD-10, CPT)
- Streamlining EHR integration for browser-based systems
What Physicians Need to Know
To maximize Freed AI's effectiveness, speak naturally during patient encounters and avoid overthinking the recording process. Narrate your physical exam findings aloud so Freed can capture them directly into the objective exam. Utilize the 'Learn format' feature by editing notes to your preferred style; Freed will adapt future notes accordingly. For multi-lingual practices, test Freed in different languages as it supports over 90 languages and can handle mid-conversation language switching. Leverage the AI assistant for editing notes and the context tab to add relevant patient information from past visits or lab results.
Freed AI is designed to be EHR-agnostic and works with any browser-based EHR through a Chrome extension for its 'one-click EHR push' feature. This includes EHRs like Athenahealth, Practice Fusion, Tebra, SimplePractice, Elation, and eClinicalWorks. This method automates note transfer at the browser level rather than requiring native API integration. Freed also supports integration with major telehealth platforms for virtual visits.
Details
| Category | Documentation & Scribing |
| Pricing | $39-$119/month per clinician (individual plans), custom pricing for groups. |
| Deployment | Cloud-based (Microsoft Azure), Web browser, Mobile App (iOS and Android), Chrome Extension. |
| Compliance | |
| BAA Available | Yes AI-estimated |
| HIPAA Compliant | Yes AI-estimated |
| FDA Status | Not applicable AI-estimated |
| Integrations | |
| EHR | Not specified |
| Specialties | Family Medicine, Hospital Medicine, Internal Medicine |
What the Web Says
Freed AI is an ambient AI medical scribe designed to convert patient-clinician conversations into structured clinical notes, aiming to reduce documentation time for healthcare providers. It's particularly favored by primary care physicians, family medicine practitioners, and solo clinicians due to its ease of use, quick setup, and affordability. The platform is consistently praised for its ability to generate accurate notes, especially in standard primary care encounters, and for its clean, distraction-free interface.
Overall: PositiveStrengths
- Significantly reduces charting time, often by several hours daily.
- Easy to set up and use, with a simple, intuitive interface and no complex onboarding process.
- Generates accurate and comprehensive notes, especially for primary care visits, with many users reporting 85-90% completeness.
- Offers customizable templates and can learn a user's preferred note-taking style.
- HIPAA compliant and SOC 2 Type II certified, ensuring data security and privacy.
- Affordable pricing, particularly for solo practitioners and those with lighter caseloads.
Limitations
- Limited flexibility and feature set compared to more comprehensive platforms, especially for complex cases or specialties outside of primary care.
- EHR integration may not be seamless with all systems, sometimes requiring manual copy-pasting.
- The Starter plan has a limited note count (40 notes/month), which may not be sufficient for full-time practice.
- Some essential features like ICD-10 coding, patient context, and visit summaries are locked behind higher-priced tiers.
- Some users report occasional inaccuracies or misinterpretations of medical jargon, requiring proofreading and editing.
- A few users have experienced glitches, such as missed recordings if the computer audio is muted.
Based on reviews from: DeepCura, Vero, SOAP Note Buddy, Fritz ai, The Skeptical Cardiologist, G2, getfreed.ai, Reddit, Capterra, Twofold Health, YouTube, Humanize AI, Heidi, Apple App Store, PatientNotes
Last updated: 2026-09-19
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Videos
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Frequently Asked Questions
Investors who backed Freed AI
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