About eVisit
eVisit offers a comprehensive cloud-based virtual care and telehealth platform specifically designed for hospitals, health systems, and other healthcare organizations. The platform aims to fundamentally reshape healthcare delivery by enabling providers to offer faster, more accessible, and efficient virtual care using their existing network of clinicians. It integrates robust API and EHR-compatible tools to streamline clinical workflows, reduce operational costs, and enhance both patient and provider experiences.
For physicians, eVisit provides an end-to-end solution that supports a wide array of virtual care use cases, including virtual urgent care, primary care, specialty care, pre- and post-operative care, and employee care. The platform also extends to specialized areas like behavioral health, emergency department tele-triage, scheduled visits, tele-consultations, and virtual nursing. Key features include multiparty HD video conferencing, real-time communication, advanced workflow automation, and patient engagement tools, all within a HIPAA-compliant environment.
Beyond facilitating virtual visits, eVisit’s platform offers sophisticated reporting and analytics capabilities, providing insights into technical barriers, telehealth demand, clinician adoption, and patient experience metrics. This allows healthcare organizations to continuously optimize their care delivery models, improve clinical, operational, and financial performance, and adapt to evolving patient expectations and financial pressures. The company has been recognized for its strong support for billing and reimbursement processes and its ability to empower care delivery and drive growth for its clients.
What Physicians Need to Know
eVisit stands out for physicians by significantly improving clinical efficiency and reducing administrative tasks through workflow automation and seamless EHR integration. Physicians can leverage the platform's robust API and SMART on FHIR capabilities to launch virtual visits directly from Epic or other EHRs, accessing patient demographics and capturing documentation back into the patient's record. This allows care teams to practice at the top of their license, boosting productivity and easing burnout. The platform supports a breadth of virtual care models, including urgent care, specialty consults, ED tele-triage, and virtual nursing, enabling flexible care delivery and expanded access for patients. Real-time insights and advanced reporting provide valuable data on technical barriers, telehealth demand, and patient experience, aiding in continuous improvement of care models. Additionally, features like multiparty HD video, file sharing, screen sharing, and group chat enhance the virtual consultation experience.
eVisit offers robust integration capabilities, featuring an open API for seamless connectivity with various Electronic Health Records (EHRs) and Practice Management Systems (PMS). A notable integration is with Epic, utilizing FHIR standards to facilitate clinic-scheduled visits and patient-scheduled visits via MyChart, ensuring patient demographics are pulled and visit details are available within Epic. The platform can also be embedded into existing EHRs using a SMART on FHIR launch. Furthermore, eVisit collaborates with health AI companies like Infermedica to embed advanced medical APIs for symptom assessment and triaging directly into its virtual care platform. These integrations are designed to simplify workflows and deliver decision-ready intelligence by connecting disparate technology systems.
What the Web Says
eVisit is a virtual care platform designed to help healthcare organizations deliver telemedicine services, including urgent care, primary care, and specialty care. The platform aims to improve patient access and engagement, streamline workflows, and enhance efficiency for providers. While generally praised for its user-friendliness and reliable connection, some users have reported issues with technical support and the comprehensiveness of its EHR features.
Overall: MixedStrengths
- Easy to use for both providers and patients.
- Reliable connection during virtual visits.
- Good customer support.
- Enables e-prescriptions and online payments.
- Helps reach patients in remote areas and those with transportation barriers.
- Customizable and integrates with existing EMRs.
Limitations
- Occasional spotty connections, potentially due to patient internet.
- Lack of built-in translation features.
- EHR may lack minimum features for thorough documentation.
- Difficulty in setting up new providers/slow onboarding.
- IT/tech support not available 24/7.
- Some users report poor work-life balance, pay, benefits, and management issues for employees.
Based on reviews from: Capterra, Google Search, G2, FeaturedCustomers, Indeed.com, Reddit, Comparably, YouTube
Last updated: 2026-07-22
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