GYANT

by Fabric Health (formerly GYANT)  · Based in United States → — Intelligently connected care. The Care Access Platform for Experience & Enablement.
Emergency Medicine Family Medicine Internal Medicine
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Overview

Fabric Health, formerly GYANT, offers a comprehensive care access platform designed to simplify and unify care experiences. Their platform aims to deliver seamless interactions, reduce care costs, and power faster, higher-quality care. Key offerings include a Provider Directory with smart decision trees for streamlined scheduling, a Virtual Care Platform for automated clinical symptom gathering and care delivery across various modalities (chat, phone, video, asynchronous), and a Virtual Care Service (Evo) for intelligent access and navigation. Fabric also provides an AI Assistant for convenient patient care, an Engagement & Pathways module for patient support and outreach, and a Clinical Network to expand clinical capacity. The platform emphasizes operational and clinical efficiency, aiming to automate administrative and clinical tasks while integrating with existing EMRs and technology. Their Hybrid AI approach combines advanced conversational AI with physician-built clinical logic to ensure safe and effective patient experiences. Fabric’s solutions cater to health systems, health plans, employers, brokers, and veterans’ health systems, focusing on improving patient access, streamlining workflows, and driving better outcomes and savings.

Reviewed by Pouyan Golshani, MD — Interventional Radiologist

Key Features

  • Provider Directory with smart decision trees
  • Virtual Care Platform (asynchronous, synchronous, managed clinical protocols)
  • AI Assistant (chat, symptom checker, navigation, triage & routing)
  • Engagement & Pathways (care pathways, outreach & marketing)
  • Clinical Network (50-state virtual provider network)
  • Hybrid AI (conversational AI + clinical intelligence)
  • Integrations with EMRs
  • Automated symptom collection and documentation
  • Evidence-based decision support
  • Digital Front Door

Use Cases

  • Guiding patients to the right care and streamlining scheduling
  • Automating clinical symptom gathering and streamlining virtual care delivery
  • Providing intelligent access, faster answers, and seamless navigation for members
  • Expanding clinical capacity and patient access
  • Engaging with patients, reducing readmission rates, and improving outcomes
  • Automating administrative and clinical busywork for operational efficiency

What Physicians Need to Know

Patient Portal Integration
GYANT's conversational AI integrates deeply into patient portals, websites, and mobile apps, guiding patients through their entire clinical journey.
Appointment Scheduling AI
GYANT automates patient navigation and scheduling, helping patients book appointments and find specialists. It can route users to the right department and handle booking based on symptom analysis and patient input.
Symptom Checker Accuracy
GYANT's AI-driven symptom checker provides preliminary assessments and guides patients toward appropriate care pathways. It is described as quick, intuitive, and provides accurate recommendations based on AI analysis. The AI analyzes user input to offer possible conditions and recommendations for further action.
Multi-Language Patient Support
GYANT offers multilingual support to cater to a broader patient demographic.
Chronic Disease Management
While not explicitly detailed as a core feature of GYANT, AI-powered solutions generally contribute to chronic disease management by enabling personalized support, monitoring, and identifying care gaps.
Patient Education Content
GYANT provides personalized health advice and follow-up reminders to ensure continuity of care. It empowers patients with information about processes and options.
Accessibility Compliance
GYANT has undergone readiness assessments for HITRUST certification, indicating a focus on security and compliance, which often includes aspects of accessibility. Digital accessibility for people with disabilities is a general commitment in healthcare technology, often guided by standards like WCAG.
Physician Tip

GYANT's AI-powered virtual assistant can significantly reduce administrative burden by automating patient intake, charting, and triage, allowing physicians to focus on meaningful patient interactions and complex cases. It streamlines the patient journey from the 'Digital Front Door' through the entire clinical process, improving efficiency and patient outcomes. The system can populate case notes directly into the EHR for providers, especially for asynchronous visits, and helps guide patients to the appropriate level of care.

GYANT's conversational AI is designed to integrate deeply into clinical workflows and Electronic Health Records (EHRs) such as Epic and Cerner. It can be deployed on health system websites, mobile apps, and patient portals. The acquisition by Fabric further expands its integration capabilities, aiming to increase clinical capacity and improve patient access across virtual and in-person care.

Details

Category Patient Engagement & Education
Pricing Contact for pricing
DeploymentCloud-based
Compliance
BAA Available Yes AI-estimated
HIPAA Compliant Yes AI-estimated
FDA Status Unknown
Integrations
EHR Not specified
Specialties Emergency Medicine, Family Medicine, Internal Medicine

Ratings & Reviews

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Clinical Value
Ease of Use
Integration
Support & Docs
Value for Money

Press & Coverage

Digital Health Wire
Fabric Acquires Conversational AI Startup Gyant - Digital Health Wire
Healthcare operations enabler Fabric acquired conversational AI assistant Gyant, formerly known as Florence, in February 2024. This acquisition aims to enhance Fabric's clinical capacity strategy by integrating Gyant's AI assistant to empower patients to self-navigate and streamline the patient-to-clinician journey.
2024-02
HIT Consultant
Fabric Acquires Conversational AI Care Assistant GYANT - M&A - HIT Consultant
Fabric announced its strategic acquisition of GYANT, a conversational AI care assistant and patient engagement suite, on January 31, 2024. The acquisition, an all-cash deal, aims to automate patient navigation and scheduling, significantly increasing clinical capacity and improving patient access.
2024-01
Fabric (formerly GYANT) Press
GYANT (acq. by Fabric) launches with Walmart Health Virtual Care to automate intake and streamline virtual visits for members nationwide | Press
GYANT's web-enabled clinical assessment solution launched with Walmart Health Virtual Care in June 2022 to automate patient intake and streamline virtual visits for members nationwide. This collaboration aims to enhance virtual urgent care services.
2022-06
Business Wire
GYANT Unveils New Solution to Manage Demand, Improve Patient Journey for Future COVID-19 Vaccine - Business Wire
GYANT announced its first-to-market vaccine care navigation tool, GYANT Vaccine, in October 2020, anticipating health system strain following COVID-19 vaccine approval. The solution supports the entire patient journey, from initial inquiry to post-vaccination follow-up.
2020-10
HIT Consultant
GYANT Raises $13.6M for AI-Enabled Digital Front Door Solution - HIT Consultant
GYANT closed a $13.6 million Series A financing round in July 2020, led by Wing Venture Capital, to scale its AI-enabled digital front door solutions. This investment aims to meet increasing market demand and support exponential customer growth for their care navigation platform.
2020-07
Business Wire
Cleveland Clinic and GYANT to Enhance Communication as Patients Transition to Home - Business Wire
Cleveland Clinic and GYANT announced a collaboration in January 2020 to enhance post-discharge communication between patients and caregivers. This expanded partnership utilizes GYANT's platform in 10 hospitals, connecting with hundreds of patients monthly.
2020-01
Fabric (formerly GYANT) Press
GYANT (acq. by Fabric) selected to the inaugural Mayo Clinic and Arizona State University MedTech Accelerator | Press
GYANT was selected for the inaugural Mayo Clinic and Arizona State University MedTech Accelerator in November 2019. This opportunity allows GYANT to collaborate with medical mentors and researchers to validate and improve its Digital Front Door products.
2019-11
MedCity News
This startup leverages AI and providers to focus on primary care - MedCity News
San Francisco-based GYANT, a startup combining technology and medical providers for primary care, launched its AI-powered chatbot in October 2018. The chatbot helps patients with non-urgent ailments, then passes them to a human medical provider for diagnosis and treatment.
2018-10

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Frequently Asked Questions

GYANT is an AI-powered virtual assistant designed to guide patients through their healthcare journey. It engages patients by providing personalized information, answering common questions, and helping them navigate their care plan, aiming to improve understanding and adherence.
GYANT supports patient compliance by delivering timely reminders for medications and appointments, explaining treatment rationales in an easy-to-understand manner, and offering continuous support and education. This proactive engagement helps reinforce adherence to prescribed regimens.
While specific usage rates can vary, GYANT aims for high engagement through its user-friendly interface and relevant content. Physicians can encourage adoption by clearly explaining GYANT's benefits, demonstrating its ease of use, and integrating it seamlessly into the patient's care pathway as a supportive tool.
Yes, GYANT is designed to support and augment, not replace, human medical advice. Its limitations include an inability to diagnose conditions, prescribe medications, or handle medical emergencies. It functions best as an informational and supportive tool.
GYANT differentiates itself through its focus on conversational AI tailored for healthcare, offering personalized patient journeys and seamless integration with existing clinical workflows. While other platforms exist, GYANT emphasizes a comprehensive approach to patient education and support.
The pricing model for GYANT is typically enterprise-based, often involving licensing fees that depend on the scale of implementation within a health system or practice. Specifics usually require direct consultation with GYANT to tailor a solution to the organization's needs.
Yes, GYANT is designed to integrate with various EHR systems to ensure a cohesive patient experience and to allow for the exchange of relevant patient data, streamlining workflows for healthcare providers.

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Suggest an Edit → | Report an issue | Last Verified: 2026-07-01 | First Added: 2026-07-01
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