Heidi
Freemium; paid plans available
Overview
Heidi Health offers an advanced AI care partner designed to support clinicians across every step of care, from documentation to evidence-based decision-making and follow-up. The platform utilizes ambient listening to capture patient encounters in real-time, generating structured clinical notes and other documents. It aims to automate administrative tasks, thereby reducing clinician burnout and allowing healthcare professionals to focus more on direct patient interaction. Heidi’s AI engine processes audio, identifies speakers, extracts clinical content, and organizes information for note generation, working across in-person and telehealth encounters. It provides deep template customization, supports over 110 languages, and includes features like ‘Ask Heidi’ for conversational prompts and ‘Heidi Evidence’ for clinical decision support with citations from trusted sources. The platform is built with a strong emphasis on data privacy and security, adhering to global compliance standards.
Reviewed by Pouyan Golshani, MD — Interventional Radiologist
Key Features
- Ambient AI Scribing
- Multilingual Documentation (110+ languages)
- Customizable Note Templates (200+ pre-built)
- Ask Heidi (conversational AI for document generation and customization)
- Heidi Evidence (citation-backed clinical decision support)
- EHR Integrations (push-to-chart with Athenahealth, Epic, eClinicalWorks)
- Mobile Apps (iOS, Android)
- Heidi Remote (wearable Bluetooth microphone)
- Real-time transcription with quick edits
- Offline mode with automatic audio sync
Use Cases
- Automating clinical documentation
- Conducting evidence searches
- Managing follow-up communication
- Generating referral letters and patient summaries
- Applying clinical codes and tasks
- Reducing administrative burden and clinician burnout
What Physicians Need to Know
Evidence Base (guidelines, literature scope)
Heidi Evidence, launched in February 2026, is an ad-free, citation-backed clinical decision support tool. It aggregates trusted clinical decision support sources from global health systems, including HealthPathways, BMJ Group, NICE, EMGuidance South Africa, Agilio UK, MIMS Australia, and DynaMed, providing access to current, peer-reviewed guidance at the point of care.
Clinical Validation Studies
Heidi's models are 'validated in practice' and undergo 'deep clinical review' by their medical team. However, there is no public evidence of prospective clinical trials or formal validation studies demonstrating impact on diagnostic accuracy, patient outcomes, or safety endpoints in a regulatory sense. Heidi is not considered a medical device by regulatory bodies as it focuses on administrative task reduction rather than diagnosis, treatment, or prevention of illness.
Drug Interaction Checking
The 'Ask Heidi' feature can be used to inquire about guidelines and medication interactions based on notes, and for looking up contraindications before prescribing.
Differential Diagnosis Support
While not explicitly stated as a differential diagnosis generator, the 'Ask Heidi' feature provides trusted clinical support and can be used to verify treatment protocols for complex cases, leveraging its evidence base from sources like BMJ and NICE to indirectly aid in differential diagnosis. Customizable templates also allow for structuring notes to include differential diagnoses.
Guideline Update Frequency
Heidi's evidence base draws from regularly updated sources such as BMJ, NICE, and HealthPathways, aiming to provide current, peer-reviewed guidance at the point of care.
Clinical Workflow Integration
Heidi integrates with a wide range of EMR/EHR systems, including Epic, Oracle Cerner, Athenahealth, Gentu, MedicalDirector, MediRecords, Best Practice Software (Bp Premier), Halaxy, Semble, Cliniko, Nookal, CareStack, PracticeQ, and eClinicalWorks (via Vim). It offers seamless integration for syncing schedules, generating AI-powered notes, and pushing them directly into patient charts with structured fields. The platform is accessible via web and desktop applications, mobile apps (iOS and Android), and a Chrome extension, designed to fit into existing clinical workflows and provide real-time support.
Decision Audit Trail
Heidi maintains clear, auditable records of how its AI makes decisions and how controls perform, with traceable logs, monitoring, and reviews. Clinicians have access to the source of transcripts and audit trails for accountability. All troubleshooting actions by Heidi employees are logged for a clear audit trail. The platform is built to meet regulatory requirements, including maintaining audit trails for GDPR, HIPAA, and regional privacy standards.
Physician Tip
Leverage Heidi for efficient documentation, access to evidence-based information at the point of care, and streamlined administrative tasks. Utilize customizable templates and personalization features to tailor AI output to your preferences. Use the 'Ask Heidi' feature for quick access to clinical guidelines and drug interaction information to support decision-making during consultations.
Heidi offers extensive integration with major EMR/EHR and practice management systems, facilitating seamless workflow integration and data synchronization. This allows clinicians to utilize Heidi's features directly within their existing platforms, minimizing context switching and enhancing efficiency.
Details
| Category | Clinical Decision Support & Reference, Documentation & Scribing, Patient Engagement & Education |
| Pricing |
Freemium; paid plans available
|
| Deployment | Web-based; Mobile (iOS, Android); Chrome Extension; Wearable Device (Heidi Remote) |
| Compliance | |
| BAA Available | Unknown AI-estimated |
| HIPAA Compliant | Unknown AI-estimated |
| FDA Status | Unknown AI-estimated |
| Integrations | |
| EHR | Not specified |
| Specialties | Family Medicine, Hospital Medicine, Internal Medicine |
What the Web Says
Heidi.health is generally perceived as a promising AI-powered clinical assistant, particularly for its ability to automate note-taking and reduce administrative burden for physicians. Reviewers highlight its potential to improve efficiency and allow doctors to focus more on patient care, though some express concerns about data privacy and the accuracy of AI-generated content.
Overall: PositiveStrengths
- Automates clinical note-taking, saving significant time for physicians.
- Reduces administrative burden and burnout.
- Allows doctors to be more present during patient consultations.
- Integrates with existing EHR systems (though specific integrations vary).
- Potential to improve the quality and completeness of medical records.
- Positive impact on physician work-life balance.
Limitations
- Concerns about data privacy and security of sensitive patient information.
- Potential for inaccuracies or 'hallucinations' in AI-generated notes.
- Requires careful review and editing by physicians, adding a step to the workflow.
- Reliance on AI may diminish critical thinking skills over time.
- Cost can be a barrier for some practices or individual physicians.
- Integration challenges with less common or older EHR systems.
Based on reviews from: Reddit (r/medicine, r/physician), G2, Capterra, Healthcare IT News, TechCrunch, Physician blogs and forums
Last updated: 2026-07-23
Ratings & Reviews
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Press & Coverage
Distill Intelligence / Fierce Healthcare
Beth Israel Lahey Health taps Heidi for system-wide AI scribe rollout
Following a successful six-month pilot, Beth Israel Lahey Health (BILH) is expanding Heidi's AI scribe technology to all its physicians across the health system. This move aims to integrate Heidi's AI scribe with R1's revenue operating system to connect clinical documentation and billing.
2026-07
Heidi
Heidi is ISO 27001 certified
Heidi announced its ISO 27001 certification, confirming that its clinical AI meets rigorous information security standards.
2026-07
Heidi
Heidi introduces Dictate, voice-to-text for clinicians
Heidi launched Dictate, a voice-to-text tool for clinicians that accurately handles medical terms across any application and is available in the Heidi desktop app.
2026-06
Heidi
Heidi Health secures $16.6M in funding
Heidi Health secured $16.6 million in Series A follow-on funding, led by Headline with participation from Local Globe, Anthology, and others, to expand its AI scribe capabilities.
2026-06
Heidi Health
Heidi Health Releases Pressure Points 2026 Report on Global Clinical AI Adoption
Heidi Health's 'Pressure Points 2026 Global Report' surveyed 1,823 clinicians across 25 countries, revealing that 83% are independently adopting AI tools in their daily practice without formal guidance.
2026-07
Business Wire
Heidi Joins Digital Medicine Society's Operationalizing AI Governance Initiative
Heidi announced its participation in the Digital Medicine Society's (DiMe) new initiative, Operationalizing AI Governance, to develop practical strategies for AI governance in healthcare.
2026-07
Heidi / Health Informatics New Zealand
Heidi Launches Evidence and Acquires AutoMedica to Accelerate Its AI Care Partner Platform
Heidi launched 'Heidi Evidence,' an ad-free clinical decision support tool, and acquired UK-based clinical AI company AutoMedica, expanding its platform beyond documentation into real-time clinical reasoning and communications.
2026-02
Clinical and Experimental Dermatology
Artificial intelligence compared with traditional methods of generating dermatology consultation letters: a pilot study comparing accuracy, readability and efficiency
A pilot study compared AI platforms (ChatGPT and Heidi) with traditional methods for generating dermatology consultation letters, finding Heidi demonstrated consistent accuracy (85%) and superior time efficiency (27 seconds per letter).
2025-12
Videos
Product demos, reviews, and walkthroughs for Heidi.
Ambient Voice Technology AI checklist for clinicians
Frequently Asked Questions
Heidi Health is an AI-powered platform that primarily functions as a medical scribe, using ambient listening to generate structured clinical notes, referrals, and patient handouts from consultations. It also offers Heidi Evidence, a newly launched clinical decision support tool, and Heidi Comms for automated patient communication, aiming to reduce administrative burden and enhance focus on patient care.
Heidi Health adheres to stringent international and national compliance frameworks, including HIPAA, GDPR, SOC 2, ISO27001, and NHS standards. The platform is designed with robust security measures, often hosting data locally (e.g., within the UK) and ensuring that audio recordings used for note generation are processed and then deleted, not stored permanently.
While Heidi offers significant benefits, its clinical decision support tool, Heidi Evidence, is newly launched and its depth compared to more established AI assistants is still being evaluated. A key limitation for any AI medical scribe is the potential for documentation errors, necessitating regular review and editing of AI-generated notes by clinicians to ensure accuracy and patient safety.
Heidi Health's AI scribe is priced around $150 per user per month when billed yearly, which some sources indicate is more expensive than certain full-platform alternatives offering broader capabilities. However, its clinical decision support tool, Heidi Evidence, is offered free for clinicians, providing citation-backed medical research.
While specific direct competitors for Heidi's comprehensive suite aren't extensively detailed, the market includes other established clinical AI assistants and full-platform alternatives that offer similar or broader capabilities. For AI scribing, alternatives like Twofold Health AI Scribe are mentioned, and for general clinical AI assistance, physicians might explore other tools.
Heidi is designed for seamless integration with existing EHR and medical systems, connecting through robust APIs. It directly integrates with popular EHR systems like Athenahealth, MedicalDirector, Semble, and Halaxy, and can also work with any web-based practice management software via a web browser extension. This allows for the export of generated clinical notes and other documents directly into the patient's record.
Heidi Evidence is an ad-free, citation-backed clinical decision support tool launched in February 2026, built in partnership with reputable sources like HealthPathways, BMJ Group, and NICE. It aggregates trusted clinical evidence from global health systems to provide clinicians with current, peer-reviewed guidance at the point of care. This tool aims to inform diagnosis, treatment selection, and prescribing decisions.
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| Last Verified: 2026-04-21 | First Added: 2026-04-21
Investors who backed Heidi
Funded through the company that built this tool.
Gingerbread Capital
Solo Angel
AI
T3
Digital Health
Wellness / Consumer Health
1843 Capital
VC
T3
AI/ML in Healthcare
Care Delivery / Tech-Enabled Services
Point72 Ventures
VC
T3
AI/ML in Healthcare
Care Delivery / Tech-Enabled Services
K50 Ventures
VC
T3
Biotech
Care Delivery / Tech-Enabled Services
Impact Engine
VC
T3
AI/ML in Healthcare
Care Delivery / Tech-Enabled Services
Icon Ventures
VC
T3
AI/ML in Healthcare
Care Delivery / Tech-Enabled Services
f7 Ventures
VC
T3
AI/ML in Healthcare
Care Delivery / Tech-Enabled Services
Ellerra Ventures
VC
T3
AI/ML in Healthcare
Biotech