Movius MultiLine
Regulatory Status Disclosed
Overview
Movius MultiLine for Healthcare is a comprehensive communication platform designed specifically for medical providers, ensuring secure, compliant, and efficient interactions. It enables healthcare professionals to use a single mobile device for both personal and professional communications, maintaining strict separation and compliance with healthcare regulations like HIPAA.
The platform integrates essential communication channels, including text messaging, voice calls, and social media, all within a secure, managed environment. This allows physicians to communicate with patients, colleagues, and other stakeholders without compromising privacy or data security. The AI technology embedded within MultiLine enhances these capabilities, offering features that streamline workflows and improve patient engagement.
Key functionalities include the ability to record and archive all business communications for audit trails, ensuring accountability and compliance. It also provides a dedicated business number on a personal device, eliminating the need for separate phones. For healthcare organizations, MultiLine offers robust administrative controls, enabling IT and compliance teams to manage communication policies, monitor usage, and ensure adherence to regulatory requirements across the entire workforce.
Reviewed by Pouyan Golshani, MD — Interventional Radiologist
Key Features
- HIPAA-compliant messaging
- Secure voice calls
- Business number on personal device
- Communication archiving and recording
- AI-powered communication insights
- Administrative controls and policy enforcement
- Integration with existing workflows
- Support for social communication channels
Use Cases
- Secure patient-provider communication
- Inter-team collaboration among medical staff
- Telehealth consultations
- Maintaining compliance with communication regulations
- Separating personal and professional communications
- Audit trail for all business communications
Details
| Category | Medical Phone & Communication, Telehealth & Virtual Care |
| Pricing | Unknown |
| Deployment | Cloud-based, Mobile App (iOS, Android), Desktop App, Microsoft Teams Integration, Salesforce Integration |
| Mobile App | Yes |
| API Available | Unknown |
| Data Export | Unknown |
| Training | Unknown |
| Compliance | |
| BAA Available | Yes AI-estimated |
| HIPAA Compliant | Yes AI-estimated |
| FDA Status | No AI-estimated |
| SOC 2 | Yes AI-estimated |
| GDPR | Yes AI-estimated |
| Integrations | |
| EHR | Not specified |
| Specialties | Family Medicine, Hospital Medicine, Internal Medicine |
Support & Reliability
| Training Provided | Unknown |
What the Web Says
Movius MultiLine is a cloud-based platform designed for secure and compliant mobile communication, particularly beneficial for regulated industries like healthcare. It allows users to add a dedicated business line to personal devices, separating work and personal communications while supporting various channels like voice, SMS, and WhatsApp. The service emphasizes enterprise-grade security, compliance features like optional recording, and integration with existing business systems.
Overall: MixedStrengths
- Separates work and personal communications on a single device.
- Ensures enterprise-grade security with encrypted communications.
- Offers compliance features, including optional recording for voice, text, and WhatsApp messages.
- Integrates with existing enterprise systems like CRM and Microsoft Teams.
- Reduces hardware costs and simplifies device management for businesses.
- Works globally across any carrier network and on both Android and iOS devices.
Limitations
- Some users report frequent app crashes and a high volume of spam calls.
- Concerns about employer access to personal data on employee-owned devices.
- Lack of modern call screening features.
- Steep learning curve during onboarding for some users.
- Limited reviews available on platforms like G2 and Capterra, making comprehensive buying insight difficult.
- One user mentioned an inability to silence calls when the phone is locked without opening the app.
Based on reviews from: G2, The Silicon Review, Apple App Store, Five awesome features of MultiLine by Movius, Google Play Store, IBM, Reddit
Last updated: 2026-09-21
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Press & Coverage
Movius AI
10 HIPAA Compliant Text Messaging Apps for Healthcare in 2026 - Movius AI
Movius MultiLine is highlighted as a comprehensive HIPAA-compliant messaging solution for medical providers, integrating voice, SMS, and social communication into a single application to ensure effective and compliant communication. The article notes that approximately 75% of medical providers are expected to utilize secure communication solutions by 2026, emphasizing the growing trend towards digital communication in healthcare.
2026-03
CIOReview
DataParser Now Supports Movius Multiline for SMS Text and Whatsapp Data Archiving - CIOReview
17a-4 has developed DataParser to support Movius MultiLine, an AI-powered mobile app for secure business voice, text, and WhatsApp, enabling organizations to meet compliance and security policy requirements by collecting and formatting third-party data for archiving and eDiscovery. This integration is crucial for industries like healthcare, biotechnology, and life sciences, which handle complex genomic datasets and require transparent explanations of AI-generated insights.
2026-09
Movius AI
10 HIPAA Secure Texting Apps Every Compliance Officer Needs - Movius AI
Movius MultiLine is presented as a leading HIPAA secure texting app for healthcare professionals, offering features like seamless integration with existing systems and automated SMS reminders to improve patient engagement and reduce no-show rates. The article emphasizes the critical role of HIPAA secure texting apps in protecting patient data and ensuring compliance, with projections indicating that 75% of medical practitioners will adopt such solutions by 2026.
2026-06
Movius AI
Movius MultiLineu2122: Secure Communication as a Service for Compliance - Movius AI
Movius MultiLine is highlighted as a leading compliance software solution, addressing stringent regulations like HIPAA and SEC guidelines by integrating voice, SMS, and social messaging into a mobile-first platform. Key features include data encryption, compliance reporting, and seamless integration with Microsoft Teams, enhancing operational efficiency and mitigating risks associated with data breaches.
2026-03
Nasdaq
Movius and NICE Announce Collaboration to Help Financial Services Firms Maintain Compliance Regulations with Secure Mobile Communications | Nasdaq
Movius partnered with NICE to integrate its MultiLine solution with NICE's NTR-X cloud, compliance recording, and assurance solution, providing financial services firms with secure, mobile-first communication that ensures compliance with regulations. This collaboration addresses the rising fines from regulatory bodies due to noncompliance with off-channel communications and lapses in recording, offering a solution that logs all mobile communications across various platforms.
2025-04
ExecutiveBiz
Movius Partners With Carahsoft to Provide Secure Communications to Public Sector
Movius has partnered with Carahsoft Technology to offer its MultiLine secure-communications-as-a-service platform to U.S. government agencies, including the Department of Defense and the Department of the Air Force. The AI-enabled platform integrates messaging across multiple channels and encrypts all recorded communications to ensure compliance with regulatory standards and enhance operational efficiency.
2025-07
Premier Wireless
The Mobile Security Wake-Up Call Every City Shouldn't Ignore - Premier Wireless
Premier Wireless partnered with Movius to deliver MultiLine, a carrier-grade, end-to-end encrypted mobile communication solution trusted by top healthcare systems, federal agencies, and financial institutions. MultiLine is designed to prevent mobile security breaches by providing a dedicated, encrypted business number on personal smartphones, isolating work communications from personal use.
2025-07
Business Wire
Movius Announces MultiLine for Salesforce on Salesforce AppExchange, the World's Leading Enterprise Cloud Marketplace
Movius launched MultiLine for Salesforce on Salesforce AppExchange, enabling sales professionals and other client-facing roles to automatically capture client communications directly in Salesforce. This integration supports MultiLine's compliance features, including voice and text recording, lexicon, and SMS opt-in, while enhancing productivity and providing valuable communication data insights.
2020-02
Videos
Product demos, reviews, and walkthroughs for Movius MultiLine.
MultiLine by Movius | A Brief Tour
Movius
Frequently Asked Questions
Movius MultiLine provides HIPAA-compliant texting and calling through a separate mobile phone number, ensuring secure communication of Protected Health Information (PHI) between caregivers and patients. All exchanges are encrypted end-to-end, captured, and documented, with features like SMS opt-in and redaction to meet compliance requirements.
Yes, Movius MultiLine works on any device, including your personal iOS or Android smartphone, without requiring a second physical device. It provides a dedicated business number within a secure app, clearly separating your professional calls and messages from your personal ones. Movius does not collect information from your personal calls, contacts, or messages.
Movius MultiLine offers features such as HIPAA-compliant calling and texting, an auditable trail of all communications, configurable 'business hours,' call forwarding, and the ability to easily assign and reclaim numbers. It also supports patient consent capture and integration with existing systems like EHRs.
Some user reviews have reported occasional app crashes, poor call quality, slow performance, and issues with voicemail or Bluetooth. There have also been mentions of difficulty silencing calls when the phone is locked and challenges with saving voicemail greetings.
Yes, several alternatives offer HIPAA-compliant messaging and communication solutions for healthcare providers. These include TigerConnect, Spok, PerfectServe, Symplr, Salesmsg, Hucu.ai, Microsoft Teams, Doximity, OhMD, iPlum, Nextiva, and Dialpad.
Movius MultiLine aims to reduce costs by eliminating the need for expensive company-issued phones and their associated hardware and IT overhead. It allows organizations to utilize a bring-your-own-device (BYOD) model, providing a software-managed second number on an employee's existing smartphone, which can be more cost-effective.
Yes, Movius MultiLine is designed for seamless integration with existing systems, including Electronic Health Records (EHRs). This allows for the export of messages and audio files for inclusion in the patient medical record, aiding in charting requirements and streamlining workflows.
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| Last Verified: 2026-06-19 | First Added: 2026-06-19
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