UpDoc

UpDoc is an FDA-cleared clinical AI platform designed for chronic disease management, specifically focusing on Remote Patient Intervention (RPI) to deliver continuous, evidence-based clinical interventions between patient visits.

• What it does: UpDoc’s AI platform connects with patients between visits, gathers structured health information, coordinates with care teams, and delivers physician-level interventions. It can monitor patient data, such as glucose readings, and, within physician-approved parameters, initiate medication adjustments (e.g., insulin titration), trigger follow-up tests, and document actions in the EHR. The system utilizes large language models optimized for clinical accuracy and patient engagement to create physician-directed AI interactions.
• Who it is for: The platform is intended for healthcare providers and health systems managing patients with chronic conditions, particularly in specialties like chronic disease management, diabetes, endocrinology, internal medicine, and primary care. It aims to empower providers to deliver personalized care without being limited by appointment availability and to support patients with personalized guidance and timely interventions.
• How it fits a clinical or practice workflow: UpDoc integrates with existing EHR environments and clinical workflows. Physicians prescribe the AI’s actions, and the AI implements them, with accountability traceable to the physician’s treatment plan. This allows for continuous care and intervention in between scheduled appointments, reducing the need for frequent in-person visits.
• Notable capabilities: UpDoc is an FDA-cleared software medical device with patient-facing large language models. It is designed to move beyond passive monitoring to deliver active clinical intervention. The platform has undergone initial deployments at health systems including Cleveland Clinic, Allegheny Health Network, and UCSF Health.

Reviewed by Pouyan Golshani, MD — Interventional Radiologist